JoJo Maman Bebe Cashback Offers & Discounts

If you need to return an item, you can send it back for an exchange or refund within 28 days of receipt, as long as it is in a resaleable condition and and with swing tickets attached, although sale items must be sent back within seven days.

The quickest way to return or exchange an item bought online is by taking it to a Jojo Maman Bebe store. Just take the product and payment card used to make the purchase, along with your order confirmation, delivery note or receipt. If you want to exchange the item and your chosen store does not have the right size, they will deliver it to you free of charge. If you cannot get to a store, you can return items by post by completing the returns form included on the delivery note which came with your order.

Just highlight the item(s) you want to return, giving a reason by using one of the codes listed. Securely package your item, attach the returns label and take it to a Post Office, making sure to obtain proof of postage. You will find the address on the returns page of the Jojo Maman Bebe website. To exchange an item by post, you should place an order for the new item and return the original for a refund.

Alternatively, you can complete the exchange form on your delivery note and list the replacement item required. If you receive a damaged or faulty item, you can return it through the post or via a store. They will refund the returns postage and either the full cost of the item or a pro rata partial cost if you have had the product for any length of time.

If you are searching for a present for an expectant or new mother but are unsure what they already have or what they really need, then a gift card could be the perfect solution.

Gift vouchers can be redeemed in store or online, while they will donate 5% of the value to their charity in Mozambique - Nema. Choose a card design and a value between £10 to £100, or another amount, enter your name and the name of the recipient, add a personal message and it will be sent to your delivery address. Alternatively, choose an email gift card which can be sent straight to the recipient's inbox. Gift cards are valid for 12 months from the date of issue or the last time they were used.