White Stuff Cashback Offers & Discounts

If you need to return an item bought using our White Stuff discount codes, you can do so for a refund within 30 days of purchase (exclusions apply).

If you live on the UK mainland, you can send an item back using the free returns label on the bottom of your dispatch note. Any tags and packaging should be sent back too, if possible. If you're returning shoes or boots, they ask you to send them in their original box and pack them as securely as possible, while you should always ask for proof of postage from the Post Office.

Refunds will be credited to the original payment method, while if you want to exchange an item, you will need to specify the colour and size you'd like. If you return an item paid for by PayPal through the post, they'll only be able to offer a refund — you'll need to take it to a store if you want to exchange.

Items can be returned to a White Stuff shop for a refund or exchange, as long as you take your dispatch note and a valid form of ID. Do this within seven days of receiving it and they'll also refund the delivery cost.

If you're looking to buy a great present which will make someone's birthday, Christmas or Mother's Day, a White Stuff gift card could be the ideal choice as it will allow them to purchase exactly what they want.

Their physical gift cards can either be sent to you or the lucky recipient for them to use online or in-store, while a separate personal message can be included. Alternatively, you can choose an e-gift card, which can be delivered via email within two hours or scheduled for the future.

Whichever option you go for, choose an amount between £10 and £250, fill in the details and add it to your basket. Gift cards are valid for 12 months from the date of purchase or the last time it was used or topped up.