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AA Home Insurance Reviews

If you’re looking for home insurance, you should take a look at what AA can offer you. Have a read through the AA Home Insurance review feedback below and you’ll see the vast majority of members who took out a policy through us were delighted with what they received. Many highlight how pleased they were with the cashback process, while others praise the company for the product and service provided. One member said: “Very good company to deal with, no issues at all.”

Among the many comments left regarding cashback, some of the feedback you’ll find includes “good value insurance with cashback as advertised — excellent”, “smooth transaction, tracked immediately and paid out quickly”, “five-star service, fast payout” and “great — always pays out, never fails”. While the AA Home Insurance reviews feedback on Trustpilot isn’t quite as positive as what you’ll find here, there is still some very good feedback. One happy customer stated: “I have been with the AA insurance services for many years for house building and contents, car insurance and breakdown cover. They are excellent in every respect.” Log in to review

AA Home Insurance Reviews
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Excellent, no problems and a six week turn around.
  Vernus_Maximus | 03 Oct 2015 Report Abuse
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Apparently didn't track on their AA refer's system. I seem to remember a problem in the past - maybe it's because I was a customer of theirs years ago. Nonetheless - one for me to avoids in future...
  fattestbob | 02 Oct 2015 Report Abuse
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Had to put in one star.. they didnt pay!
  lemond95 | 27 Sep 2015 Report Abuse
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Wow ! had confirmation of cashback before I had confirmation of my purchase ! - that was a first. Lets hope it progresses just as smoothly !
  jdybnsn | 21 Sep 2015 Report Abuse
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well worth taking out cash back came through in good time
  sullivan6 | 01 Aug 2015 Report Abuse
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I bought home insurance on 04/04/2015 it track fine, and today 29/07/2015 went to £0, i will never buy from them again!!!
  shem1 | 29 Jul 2015 Report Abuse
 
Hi there, I can see that you have lodged a claim for this transaction. We will certainly try as hard as we can to overturn this decision and get the expected cashback for you. Best wishes, TopCashback Support

TopCashback
 
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No issues at all, Cashback paid within 6 weeks. Great value.
  comet1 | 12 Jul 2015 Report Abuse
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Good transaction. Thank you
  | 09 Jul 2015 Report Abuse
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A great service at competitive prices and very quick at paying cashback. Fully recommend AA for Home and Car insurance via Topcashback
  mbody | 23 Jun 2015 Report Abuse
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Disappointed - purchased Buildings and Contents Insurance at the end of July 2014 and following numerous chases, at the end of May 2015 I am yet to receive any cash back or reasoning.
  lcunningham | 25 May 2015 Report Abuse
 
Hi there, I am sorry that this has not been paid yet. I can assure you that the cashback network will do all they can to get this payment to us as soon as possible. Best wishes, TopCashback Support

TopCashback
 
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Have no issues with the insurance policy, but AA cancelled my cashback (£38) fairly quickly after it was registered. 5 months later (after raising a claim) it's still not been paid.
  David_Soul | 30 Mar 2015 Report Abuse
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Good price for insurance even without cashback. C/back paid 11 weeks, tracked immediately. Would recommend
  Ian50 | 21 Feb 2015 Report Abuse
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Declined full payout despite supplying details of policy....won't be insuring with again.
  RandyOrsum | 02 Feb 2015 Report Abuse
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Received nothing after taking home and contents insurance, avoid if only reason its cheaper is due to cashback, i will not be using TOPCASHBACK until i get paid. needless to say the AA will never get my trade again, from me or my family.
  | 20 Jan 2015 Report Abuse
 
Hi there, please be assured that our Claims Team will do all they can to get any expected cashback to you and hopefully, you see this resolved for you soon. Thanks for your patience in the meantime though. Best wishes, TopCashback

TopCashback
 
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Finally paid out after 8+ months and lots of chasing up.
  jimmaggie | 06 Jan 2015 Report Abuse
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I purchased buildings and contents insurance from aa after searching several comparison sites. They were the cheapest and their reviews on cashback payments were very good. However, after over 6 months of waiting for it to become payable I had more or less given up on ever receiving my cash back, but as they say never say never, as my cash back from AA became payable today - hoorah!!
  irislynwood | 10 Dec 2014 Report Abuse
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Tracked fine and was fully expecting cashback as there was no reason to decline - yet it was declined anyway. Avoid.
  danbulman | 06 Dec 2014 Report Abuse
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Adding my gripe to others on TCB. Have been waiting for cashback from AA homer insurance since Jan 2014 and to be honest not expecting anything after this long. "Faster paying mechant" who are they kidding, TCB please look at other peoples comments??. Price I paid was good so happy with that aspect but don't know why TCB allow them to advertise on their site when they are clearly not paying out cashback, maybe they should rename themselves to "NoAAcashback.co.uk". If you want a good price then use the AA but factor into the price that you won't get cashback before settling on them. I have an ongoing dispute with TCB wrt this payment but they seem powerless to resolve the issue.
  AndyMcK | 27 Sep 2014 Report Abuse
 
Hi there, I am sorry that this has not yet been resolved for you, but I can assure you that our Claims Team will continue to query this with the network until a resolution has been received and hopefully, it will not be too much more of a wait for you. Kind regards, TopCashback

TopCashback
 
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Utter CON!! i have now been waiting TEN MONTHS and still have received NO cash back as promised! It hasn't even moved from the ‘Pending’ column! I have sent numerous emails to both Topcashback and the AA, the AA have never even replied, and Topcashback basically just keep saying....please wait...... even longer! I'm am not impressed at all, nearly £20 is expected and made the difference between choosing the AA or somebody else........after this I WILL NOT use the AA again!
  10201372358 | 08 Sep 2014 Report Abuse
 
Hi there, I can fully assure you that this is receiving our attention and the merchants network are looking into why this has not further progressed for you. Your continued patience with this is very much appreciated and hopefully, we can get any expected amounts to you soon. Kind regards, TopCashback

TopCashback
 
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Took out a policy in March for contents insurance, took forever for the cash back to come through but finally cleared and paid out last week around 28th July but not before chasing through TCB.
  MR3006 | 03 Aug 2014 Report Abuse
 
Hi there, As we are only able to provide estimates, we do ask that members allow around a further 4-6 weeks for the cashback to come through from the estimate provided and I am glad to see that although received a few weeks later than expected, your cashback came through for you. Best wishes, TopCashback

TopCashback
 
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As other's here bought building and contents insurance with the AA, in February - advised that it was pending by TCB in February - where it stayed until July, then it was declined - no reason given. Shocking behaviour from a respected brand name. Will be avoiding AA in future - not they'll lose any sleep over it.
  Lee_Sheppard | 30 Jul 2014 Report Abuse
 
Hi there, I am sorry to hear that this went on to decline, have you lodged a claim for this? We would be happy to look into getting this decision overturned for you. Kind regards, TopCashback

TopCashback
 
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They finally paid out after 21 weeks and some chasing.
  MichaelPowell | 28 Jul 2014 Report Abuse
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I'm not sure how they have "faster paying" under their name as I purchased buildings and contents insurance back in January and it's just changed to payable 7 months later! I still recommend however, as they were the cheapest quote and the best for my requirements. Cashback is a bonus after all and I'm just happy it's finally paid out.
  Sturdygirl | 27 Jul 2014 Report Abuse
 
Hi there, Thank you for your feedback, I am glad to hear that he cashback has now come through for you, I do apologise that this has taken longer than anticipated to progress for you though. Best wishes, TopCashback

TopCashback
 
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They do nt pay out. I suggest insuring elsewhere.
  LONGWALDO | 23 Jul 2014 Report Abuse
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Over 4 months have gone by and this is still Pending.... Payable in 7 weeks we are told?? Don't expect cashback in a hurry here, and certainly don't choose AA for the cashback!
  TelfordWolf | 21 Jul 2014 Report Abuse
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