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AA Home Insurance Reviews

If you’re looking for home insurance, you should take a look at what AA can offer you. Have a read through the AA Home Insurance review feedback below and you’ll see the vast majority of members who took out a policy through us were delighted with what they received. Many highlight how pleased they were with the cashback process, while others praise the company for the product and service provided. One member said: “Very good company to deal with, no issues at all.”

Among the many comments left regarding cashback, some of the feedback you’ll find includes “good value insurance with cashback as advertised — excellent”, “smooth transaction, tracked immediately and paid out quickly”, “five-star service, fast payout” and “great — always pays out, never fails”. While the AA Home Insurance reviews feedback on Trustpilot isn’t quite as positive as what you’ll find here, there is still some very good feedback. One happy customer stated: “I have been with the AA insurance services for many years for house building and contents, car insurance and breakdown cover. They are excellent in every respect.” Log in to review

AA Home Insurance Reviews
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No cash back given go with someone else.
  Ann_Siddall | 20 Jul 2012 Report Abuse
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Same as most recent comments,,tracked at zero for months now. Opened a ticket but still waiting. Do not buy AA if expecting cashback.
  | 18 Jul 2012 Report Abuse
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Do NOT use the cashback incentive to sway your decision to buy AA insurance - they DO NOT pay-up
  | 26 Jun 2012 Report Abuse
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I have had exactly the same problems as many others on this site. I was due £38.38 cash back for the combined home and contents policy, only for this to be reduced to £0.00, for no apparent reason. I think it is a scandle that the cash back about is displayed as an incentive but not honoured. I think TopCashBack should remove this AA deal from the site as it is completely misleading.
  kazzaren | 18 Jun 2012 Report Abuse
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Beware, you may not be eligable for home/buildings cashback if you go through a comparison website. I clicked through to the AA via the cashback link but because my quote was from Gocompare I was refused cashback.
  Greenback | 13 Jun 2012 Report Abuse
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I add my vote to those of many others on this comment thread, and con do no more than quote TCB's explanation (nearly a year after buying this AA product) of why there's no cashback forthcoming: Hi there, We are currently working through resolving and updating all older open claims. With regards to this, it does appear that unfortunately your claim has been unsuccessful. I’m afraid that the merchant has taken the decision to decline your missing commission claim, no information in helping to clarify as to why this decision has been reached has been provided but we would like to provide some possible reasons… • The merchant could not prove that your queried transaction has been the result of a Top CashBack referral, and therefore is not eligible for a commission (or cashback) payment. • The merchant does not feel that you have met their terms for qualifying for cashback. • There may have been another entity involved prior to or during your transaction that your commission may have been awarded to, as they may have been marked as the referrer to this. • The merchant is not happy with the validity of your transaction. • The merchant believes that you have already received the correct amount of cashback in response to this transaction. • The merchant may not have been able to locate your queried transaction, based on the information that you have supplied (especially that in which you have provided as your main ‘Order number’). Whilst no reason has been communicated on this occasion, when a claim is declined there is invariably a solid reason for this. We are sorry that we have not been able to recover anything for you on this occasion. I’m afraid that the simple nature of claims (in the way that the matter has had to come this far) means that the odds are always against us in getting anything recovered for you, and a lot of the time we are unsuccessful in doing so. I hope that any transactions you go on to make in the future go a lot more smoothly for you. Kin
  cfdonaldson | 08 Jun 2012 Report Abuse
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Please read and take note of the negative comments about The AA. Avoid unless they give a decent quote because they are unreliable for cashback.
  Carter | 18 Apr 2012 Report Abuse
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As most of the other reveiwers here I have taken out house and contents insurance with the AA paid in advance, only to have it declined after the 100 days are up. Fortunately, I did not choose the insurance solely because of the cashback, it was the best offer for insurance I was looking for with some good extras like home cover. The cashback would have been a nice bonus. One real downside with their insurance was that the house and contents are insured separately with 2 different companies and I receive 2 lots of email / mail from the AA most weeks offering 'deals' I have no interest in! Must have missed the box for no follow ups :(.
  tyga | 17 Apr 2012 Report Abuse
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If you are planning to buy this product on the strength of cash back then dont bother as the AA will not honour paying it. Terrible practice.
  MUKTA2012 | 05 Apr 2012 Report Abuse
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What can I say apart from a total con. I bought the home insurance on the strength of the cash back offer which was declined several times with no reason given. TBC should remove this offer from the website as it is damaging there reputation.
  skins | 01 Apr 2012 Report Abuse
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My AA insurance purchase ticked all the boxes to qualify for cashback - they've refused to pay up. I'm not going here again!!! Total fraudsters.
  pnacman | 29 Mar 2012 Report Abuse
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Please be warned, if you are taking the cashback into account for weighing up whether it's cheaper to go with the AA, then go with another insurer. After 18 months battling to get my £38 cashback and the repeated zero replacement as described by many other reviewers here, I have now been told 'Following my chasing of your claim with the merchants network I can confirm that they have confirmed your claim will not be paid as the AA have confirmed this is not an affiliate sale and therefore will not be paid.' I have no idea what they mean by this as I purchased my insurance after clicking the link from Top Cashback as with all my other sucessful transactions with decent companies. Topcashback please look at how many awful reviews the AA have had and how many payouts they've dodged.
  Becrrw | 27 Mar 2012 Report Abuse
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Its about time topcashback removed this merchant for false advertising! Purchased home insurance, cashback tracked at £38.00, then changed to payable at ZERO!! Submitted a missing claim, received reply that they had checked and I was reawarded the £38.00. Now the reaward has become payable at, yes, you guessed it, ZERO AGAIN!!! Absolute joke.... Topcashback really needs to look into this major mis selling scam the AA are running!
  markm9036 | 23 Mar 2012 Report Abuse
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As with previous comments here, my cashback was tracked at £38.00 for about 2 months. Then when it came to be payable it became £0.00. No reason from The AA was given as to why the cashback had been declined.
  BTR | 14 Mar 2012 Report Abuse
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I took B&C home insurance with AA back in Sep 2011, everything tracked, then took out holiday insurance in Dec 2011, everything tracked, come paydate on Home Insurance cashback, value was zeroed. Put in a missing claim, Item was found, and asked to close out claim. In the meantime, cashback payment from holiday insurance has been zeroed! Now my re-tracked home insurance cashback has been zeroed. Guess what AA? You ain't getting another penny from me! Topcashback - this customer should be dropped. AA policies, avoid like the plague, you are very unlikely to get a cashback.
  fbshd | 13 Mar 2012 Report Abuse
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As with the previous comments,my cashback tracked at £38.00 for about 2 months.Then when it came to be payable it became £0.00.No reason from the AA was given as to why the cashback had been declined.I'll never use these con artists again.
  gcaine | 10 Mar 2012 Report Abuse
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Took out Buildings and Content Ins with promise of £38 cashback. This tracked no problem but then today has changed to zero for no reason. Have submitted a claim to TCB.wathc this space
  vegman | 07 Mar 2012 Report Abuse
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I took out the insurance, the cashback didn't track so I made a claim. Just found out after a year of waiting that they have refused my claim with no reason given. Would have gone with somebody else if it wasn't for the cashback.
  jsj | 11 Feb 2012 Report Abuse
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Initially my cashback tracked ok. I have never had Home & contents Insurance via the AA before. Today I received a note from Topcaskback that my Cashback is now ZERO instead of £38.38 - Why, what a load of rubbish. Now i've got to log a missing cashback claim & do all the chasing
  Bhupinder_Chera | 08 Feb 2012 Report Abuse
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I have bought breakdown cover from the AA from Top Cash Back for 2 years in a row now as the cashback offer makes it a real bargain. So I decided to try them for my home contents insurance for the same reason. I was a little worried after reading all the reviews but my purchase tracked without a problem and I now have £20 pending on my account. Yes, the AA take a while to actually pay it, but in my experience they always do.
  dmrevis | 01 Sep 2011 Report Abuse
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Like the previous reviews, i also did not get any cashback. In fact AA has denied a valid sale even though i have proof that an insurance was taken out. I only went for AA becasue the cashback makes it cheaper than other companies. I suggest Topcashback take AA off the site and everyone write to Office of Fair Trading. This is mis-selling.
  jjy2k7 | 05 Aug 2011 Report Abuse
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Beware....see links below http://www.sundaysun.co.uk/news/mr-justice-consumer-advice/2011/02/06/at-boiling-point-with-aa-79310-28116655/ http://www.bbc.co.uk/blogs/watchdog/2011/04/aa_recovery.html Will try to charge £195 on top for a callout if the boiler is not totally operational......absolute disgrace.
  IggyT | 04 May 2011 Report Abuse
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Exactly the same as everyone else! Tracked at £0 and now can't claim because it's over 100 days. Take my advice (and everyone else's) and stay well clear as you will not get a penny!
  moose1978 | 02 Mar 2011 Report Abuse
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Total rubbish cashback never tracked from march 2010. Then line appeared and now been reduced to zero. Do not rely on cashback. I will never use again for insurance .
  the_sedge | 12 Nov 2010 Report Abuse
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1 year on and despite many attempts to get cashback, still nothing. Not very impressed!
  mrswilko | 10 Nov 2010 Report Abuse
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