Get up to 10% of your purchase back when you shop with ALL - Accor Live Limitless (Formerly Accorhotels) Join TopCashback Free
Get up to 10% of your purchase back
when you shop with ALL - Accor Live Limitless (Formerly Accorhotels)

ALL - Accor Live Limitless (Formerly Accorhotels) Reviews

Value for money and the fact their hotels offer an excellent service at great rates are just some of the reasons why TopCashback members have left rave reviews for ALL Accor Live Limitless. An easy to use website which is simple to navigate and good customer service are amongst other reasons why customers have been pleased with their experience of booking accommodation through them.

Many members describe the merchant as “highly recommended”, with one calling AccorHotels a “great brand”. Many people who have chosen to write a review mention the fact they received their cashback without any problems or comment on the quick and reliable payment.

Trustpilot users have given AccorHotels a three-star rating overall. While one customer describes them as “by far one of the best hotel booking sites available”, others have been prompted to leave positive feedback due to being impressed with their Le Club AccorHotels loyalty programme. Other reviews left by happy customers mention they were provided with confirmation of their room reservation in a couple of minutes or given great advice on where to stay.

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ALL - Accor Live Limitless (Formerly Accorhotels) Reviews
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Useless
I waited two years to find out that my cashback apparently didn't track. I lost my loyalty points with this chain over the pandemic when other companies preserved them. What a joke.
  ChloeAM | 22 Mar 2024 Report Abuse
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Cashback declined for completed stay with no explanation.
Cashback declined for completed stay with no explanation.
  Alun_W | 14 Mar 2024 Report Abuse
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Never Pays the Cashback
Stayed for 4 seperate weeks in May and June, all tracked, all declined. No reason given, the £65 cashback was not paid. Needless to say stopped staying at Accor hotels :-)
  cvnicholas | 07 Mar 2024 Report Abuse
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0.00 Cashback
Initially get a 0 cashback, sent in query and decline cashback albeit following requirements and no explanation given.
  zl25 | 02 Mar 2024 Report Abuse
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Good price but it always takes very long time to appear
The best hotel loyalty program, I always come here to get cashback and 99% of the it is late or have some sort of problem. But in the end it is always sort it out.
  Geise Lima de Souza | 30 Jan 2024 Report Abuse
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Always eventually declines
I've booked quite a few with them in the basis of cashback, and they've all been declined.
  SteveBedford | 25 Jan 2024 Report Abuse
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Very unsatisfied!
Refund deadlines are not being met. I have several accommodations that I booked in the middle of last year that are still pending payment.
  luiz_moreira | 24 Jan 2024 Report Abuse
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declined for no reason!
I have just lodged a claim here - the £44 cashback tracked right away. We stayed at the hotel last year (it was a abroad hotel - does that make a difference?) and didn't amend our booking in any way only to find that today he cashback was declined!!!??? I have no idea why.
  judejude_1 | 24 Jan 2024 Report Abuse
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Not possible to complete in full online
For booking Ibis Syles, it states cashback can only be given when transaction is paid in full online at time of booking. There is no way to do this and only takes payment at hotel. Cashback is not a viable option.
  Tine2015 | 22 Jan 2024 Report Abuse
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Half the time it doens't track and they don't pay.
This retailer is very slow, doesn't track and half the time you have to raise a claim to get the money they owe you.
  yellowplum | 11 Nov 2023 Report Abuse
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My cashbacks aren't tracker most of the time
The website is nice, but more than 70% of the deals aren't tracked by ALL.
  andrewguilherme | 05 Nov 2023 Report Abuse
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No complaints
First cashback from this company. Many thanks.
  Benghazic | 20 Oct 2023 Report Abuse
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So slow
Several stays booked over the last year via TCB; all tracked but not one has proceeded as far as payable despite being well over the estimated payable dates. Nearly a year for the oldest and still not confirmed!!!
  DeniseRoberts_33 | 10 Sep 2023 Report Abuse
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Excelente
Sempre muito justo e paga certinho. All Accor é Ótimo!!
  matheusrhein | 23 Aug 2023 Report Abuse
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TOOK AGES
This cashback took 7 months....
  Mjf69 | 16 Aug 2023 Report Abuse
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All Accor
Facilities and services 5 Stars. Excellet cashback
  Humbarbosa | 08 Aug 2023 Report Abuse
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Excellent Cashback
Paid out the full amount, thanks Accor and Topcashback!
  carobinson3 | 08 Aug 2023 Report Abuse
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Waste of time
Have spent £0000s with Accor. They payout on small claims the larger ones are rejected. Dishonest outfit
  highland_spring | 31 Jul 2023 Report Abuse
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booked over 7 hotels, all rejected
i had booked and stayed over 7 hotel with accor in the last 2 years and all have been rejected without any reason.
  Hbawa | 22 Jun 2023 Report Abuse
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Excellent. Payment came through exactly when expected.
Booked a hotel stay via TopCashback, 10 weeks after checking out, the cashback was processed.
  AJJ001 | 30 May 2023 Report Abuse
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Patchy tracking
Spend thousands with this company each year, cashback works maybe half the time. Even when raising support tickets these are often declined by the retailer.
  timbriggs | 29 May 2023 Report Abuse
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Not all Cashback registered nor paid out
Yet again, it appears my bookings with Accor via Topcashback is not recognised. Very disappointing
  reignfarm | 24 May 2023 Report Abuse
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Don't waste your time
I had four stays spending approx £3500 with Accor in April 2022 and, a year on, I am still fighting for the cashback for all of the stays. Nothing seems to be happening. I did everything as I should have - completed the transaction immediately online, didn't tab away from the screen, etc but still no luck.
  jo51cat | 10 Apr 2023 Report Abuse
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Reliable payer. Great cashback rates.
By far the best hotel group on TCB. Generous rates of cashback (often up to 15% on premium brands such as Sofitel) and no problems with random declines or refusals to pay out (as seems to be the case with many other hotel groups on TCB).
  tifosi678 | 22 Mar 2023 Report Abuse
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Failure to pay
Regularly don’t pay out and decline cash back especially when staying at premium brand hotels
  leelzer | 19 Feb 2023 Report Abuse
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