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AO.com Reviews
Reviews and experiences from TopCashback members who have shopped with AO.com.
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AO.com Reviews
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Outstanding! Great competitive price, ordered 4.30pm Thursday and received before 1pm Friday with free delivery. Excellent customer service, kept updated by the delivery driver a 12 hour slot was updated to 4hrs then 2hrs. Was suprised to get any cashback at all! Fantastic A+++
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| 26 Nov 2011
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Great, would definately use againn. Free next day delivery too.
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Melramm | 26 Nov 2011
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Excellent service from start to finish, ite delivered in 24hours free!! cashback tracked quickly and I was given a four hour window for delievery.
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grumpyoldwomen | 24 Nov 2011
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I Had a few issues to deal with in the process of buying from appliance on line. each time I rang them I was dealt with in a manner that all company's should take on board. they dealt with every situation swiftly and all persons I spoke to where polite and understanding. I am a kitchen fitter who normally buys the appliances for customers so I will be looking forward to using appliance on line again. I also found the delivery service absolutely fantastic compared to other well known company's. there prices where pretty much unbeatable. well done Appliances on-line.
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| 15 Nov 2011
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Excellent retailer, kept fully informed throughout the order process including an automated phone call (on Sunday evening) of time slot allocated for delivery the next day. Will definitely purchase goods through this retailer again.
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greeny3252 | 04 Nov 2011
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Excellent service, ordered a fridge/freezer. They text and phoned the before delivery which was only two days after ordering. The delivery driver also phoned when we was on his way. A brilliant experience, allot of other companies could learn from this company.
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Kryton77 | 31 Oct 2011
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Fantastic service ordered new Hotpoint washer/dryer on Saturday at about 4pm and was delivered on Sunday at 3pm with old appliance taken away.
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Joanleary | 18 Oct 2011
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Very impresssed with their communication and cutomer service was second to none. Will definiitely use them again
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Summertime | 11 Oct 2011
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Tracked within an hour!!
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ClaireNicol | 11 Oct 2011
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Excellent service and delivered on Saturday for no extra charge. Will definitely use again
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cobbshill | 05 Oct 2011
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Seems to be a good budget extractor fan. It looks stylish, too. Slightly noisier than I'd hoped, all in all it seems pretty good value. The only downside for me was a cold call from the company trying to sell me a warranty.
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eriskay | 02 Oct 2011
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Excellent service and very competetive prices
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| 01 Oct 2011
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Cheapest option for the model of tumble dryer I wanted, so small cashback wasn't a great incentive but a few quid helps.
The delivery was quick and very efficient, taking away all the packing and giving me time to check all was well before I was expected to sign for it.
Only down side was the hard sell on some kind of warranty scheme afterwards.
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Mynumber838 | 21 Sep 2011
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Have purchased from them before, excellent service.
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Leeds_Lass | 19 Sep 2011
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Fantastic, such good customer service .This was first time i used them and would not hesitate to use them again . each guy had a job(NO1.) checked out were my applancewas to go No 2 unwrap item No 3 remove old Appliance onto Van (no1/2) carry item in.I Checked ITEM WAS OK .Signed ...ALL OK ...JOB DONE
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ann1953 | 07 Sep 2011
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Excellent service received. Less than 24 hours from order to delivery. Very pleased with the product and price. Getting cash back was a bonus.
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Mallowdale1 | 09 Aug 2011
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Very good service from this retailer. Ordered an oven on Friday and it was delivered Saturday. Found a fault with the goods shortly after delivery and phoned customer service.Collection of the faulty oven and redelivery of a new one was arranged for Monday. Delivery men unpacked the oven and removed all the packaging both times, with no moans about the no of steps they had to bring it up! Received emails and texts with info regarding time of delivery and when they had a delay due to traffic sent another text to keep me informed. Will use this company again.
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tyga | 08 Aug 2011
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Great service and great prices
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MKeetley | 31 Jul 2011
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excellent service, freezer installed the day after ordering.
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| 29 Jul 2011
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Cashback tracked quickly, order tracking was updated by text message and delivered within the timeslot. Would highly recommend this company!
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Debbiem25 | 14 Jul 2011
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Superb website to use to find and buy the products.Puts the other major online electrical shops to shame with their slow,cranky old fashioned websites.They need to watch out because these guys know how to do it right!
Tracking and delivery arrangements faultless.Delivered bang on time and we were kept informed at all times of what was happened.
I would recommend to others to try them out.
Definitely use them again.
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2theforest | 12 Jul 2011
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Next day delivery available. The delivery men were really helpful. Would use them again.
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InfaRed | 11 Jul 2011
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more discount needed as not the cheapest retailer on line
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| 09 Jul 2011
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