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Get up to 8.4% of your purchase back
when you shop with Arena Flowers
Arena Flowers Reviews
Reviews and experiences from TopCashback members who have shopped with Arena Flowers.
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Arena Flowers Reviews
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Cashback has been rejected by the seller for no reason I understand. Please use this as a warning.
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mastertc | 27 Feb 2012
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flowers arrived on time but some looked a bit old and battered, others were unopened. cash back was refused
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almrt | 19 Feb 2012
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Great priced product, cashback tracked quickly. Waiting three weeks only for it to be declined!!!
Assume was because I used a voucher code they sent me but it doesn't say they will decline as with some other merchants so very disappointed.
Will be raising manual claim, but doubt will get anywhere.
Should state in t&c that they will decline if codes are used :s
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sammyjm666 | 18 Feb 2012
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Flowers delivered as promised on Valentines Day,no problem.Didn't receive delivery text until 9'oclock that night so a bit pointless really, as I already knew they had been delivered.A little bit dissapointed with the size of the 'bouquet',looked like quite a few more flowers in the picture on the website.But overall a positive encounter with Arena,as I had not used them before.
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jackwalsh | 15 Feb 2012
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Took ages for the cashback to be confirmed, wouldn't use them again for that reason alone.
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DebznCoopz | 14 Feb 2012
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Very good selection of flowers and good prices and delivered on time
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Gopher | 03 Sep 2011
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Oh dear, the flowers looked a few days old. Very very disappointed I am afraid
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jrgcross | 01 Aug 2011
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The Arena website is unfriendly, eg it mixed the individual messages, etc, when ordering more than one set of flowers each with its own message within the same login session, so had to do four separate sessions for four orders. The flowers were reasonably priced, were delivered on time, and were fine. When the flowers were delivered, Arena sent a text message and an e-mail, which were extremely helpful, as the customer knows that the flowers have been delivered, and at what time.
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ctcb | 03 Apr 2011
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Came on the day I chose. There were clearly less flowers than what was in the picture and did not look as good, however done the job.
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madj1muk | 04 Feb 2011
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Absolutely fantastic, cashback straight away. Flowers were wonderful, good quality and numerous.
will not buy flowers from anyone else.
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| 28 Nov 2010
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I would not recommend this company to anyone. The flowers were ordered for my mother for her wedding anniversary. The flowers lacked the colour that was in the picture and were not fragrant. My mother emailed the company and got an email to say they would offer a 10% discount on the next purchase, we told them that we would not be ordering again and they gave only a 10% refund. Flowers not what you would expect for a £30+ bunch of flowers. VERY DISAPPOINTING. I would avoid them.
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pattersnic | 17 Nov 2010
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The flowers were dying within 2 days - will NEVER use again
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kaz17 | 15 Oct 2010
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My order of flowers for the Birthday of an extremely important (foreign royal) personage, not only arrived in good time, but were greatly appreciated by the person concerned for the quality of the flowers and the presentation. Congratulations to Arena for excellent service.
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rigastel | 24 Sep 2010
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Flowers were ordered for our wedding anniversary and I advised them to leave the flowers with TWO different neighbours if we were not in to receive them. They never arrived and no apology was given by customer services. After arguing, the reluctantly agreed to refund the money however, it does not make up for the fact that the anniversary was ruined.
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Yellowman72 | 01 Sep 2010
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should been paid end of feb, still waiting on it!
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deadleg21 | 24 May 2010
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Flowers arrived promptly and are very fresh with many blooms still to open. However, I paid £38 for the bouquet for Mothers Day and I could buy a larger of similar quality in a supermarket for half the price. I am rather dissapointed and probably would not use them again.
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SillyTurkey | 13 Mar 2010
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Great service, perfect flowers
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potrait | 02 Mar 2010
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I was disappointed with Arena Flowers' customer service.
I chose them because I wanted to have the flowers delivered with a vase. However they did not do this, nor did they call to warn me (so that I could've tried to find a vase from elsewhere). It was only because I happened to have the flowers delivered to my flatmate that I was around to see what had been delivered. The driver said they didn't have any vases in stock and to call customer services for a refund. I did this but after being on hold for 11 minutes without getting to speak to anyone, I gave up.
I've had no contact with them, despite emailing them requesting a refund, which arrived over a week after the flower delivery.
I also found it hard to believe that the flowers were the 'deluxe' version, not the standard, as it would scarely have been possible to have less flowers in it!
I will not be using them again.
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| 09 Jan 2010
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Very reasonably priced flowers, bouquet delivered overseas, recipient happy with the flowers and I was too. Will use again, good experience all round.
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Vetbubble | 17 Dec 2009
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Superb service, very reasonable prices and recipients were delighted with their flowers. Move over Interflora, Arena are miles better. Highly recommended.
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| 21 Nov 2009
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Tracked less than 24 hours after purchase.
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Jools1204 | 17 Jul 2009
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Really ridiculous amount of time. Order made 14/05/09 did not track. Opened enquiry as soon as could be completed. Nudged, nudged again and yet nudged again... nothing. Sent 2 messages to TCB they stated just to wait.. am now waiting and waiting.....
It's now Two Months since I made this order and the transaction has not appeared nor moved from the enquiry section. What would be good is to know the real hold up - why would a company need more than two months to validate an instant transaction?
not happy with Arena....will choose another flower supplier in future.
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jilby | 14 Jul 2009
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