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Asda Groceries Reviews

Reviews and experiences from TopCashback members who have shopped with Asda Groceries. Log in to review

Asda Groceries Reviews
	Shambles!!! I went to attempt to earn cash back with those CON artists. I thought that the reviews are exaggerated but no they are REAL. I would not bother with them. Met criteria of the cashback and it has been declined - well tracked as a £0 transaction. Top Cashback why are they still on your website? Clearly having poor 2 star rating and loads of people lodging claims against them should make you think about severing ties with them??? Shambles as stated.
	DamianWiecha \| 08 Jan 2025 Report Abuse
	Needs to be removed as they don't do Cashback I started using Asda for home deliveries and went via Top Cash Back, however they never give you the cashback. I have logged this and its now on hold whilst they review. I wish I had read the reviews before and gone with another supermarket who would honour what they claim they would give back. Don't bother with Asda if you are wanting cashback.
	Tricia74red \| 06 Jan 2025 Report Abuse
	Terrible No longer tracks and isn't worth having to fill out a claim form each time
	suzybeth332 \| 05 Jan 2025 Report Abuse
	TERRIBLE! Never Tracks, 60 days on “ICE”! This merchant Asda, never ever tracks. Have to Claim for Every transaction. Then it’s put on Ice for 60 days. Still waiting for over 3 months.
	Tazwitch \| 03 Jan 2025 Report Abuse
	Don't Bother Using I have always shopped with Asda and got the cashback every time albeit a small amount as I am a repeat customer however, for the last year it seems I have not been getting any cashback at all from Asda.
	BanksFamily \| 03 Jan 2025 Report Abuse
	Constant Declining Previously cashback repeatedly suddenly started declining. It transpired this was because Asda would not pay out if a gift card was used, even though this was not on the T&Cs at the time. TopCashback paid out as a goodwill gesture and the T&Cs were updated to include that and I stopped paying with the gift card as the cashback on the gift card was less than the actual cashback. Since then the cashback amount has reduced considerably so I have gone back to purchasing giftcards through a benefits scheme. The T&Cs no longer say that gift cards are not acceptable, however the claims are being declined again. I don't really expect to be rewarded twice, however it is not particularly clear on what the rules are and the cashback reward is now so small.
	CrazyCaz \| 30 Dec 2024 Report Abuse
	Does not track cashback For most of this year does not auto track cashback. I shop once a week and via desktop and mobile and never tracks. It records the visit as I can manually submitted a missing claim but that is a pain to do for every single shop and not worthwhile for the cashback. I Have messaged customer service a few times about this but still the same issue Also the min spend is £48 so if Asda are out of stock of a few items when they deliver and the value therefore falls below £48 they do not pay cashback (even though not my fault they were out of stock)
	davidfairchild \| 30 Dec 2024 Report Abuse
	Awful - Declines constantly Used to work and track fine but ever since August its been declining. I spend about £120 a week on delivery and it used to be fine but have had every single one declined since August 2024, waste of time now, don't bother!
	lyric_grace \| 28 Dec 2024 Report Abuse
	The amount show as spent is simply wrong. Don't recommend Asda. The amount shown is wrong and less than what has actually been spent so it is less than £48 required for cashback.
	Traviata \| 26 Dec 2024 Report Abuse
	Disappointed It either doesn’t track or if it does, it’s declined.
	kaybee29 \| 25 Dec 2024 Report Abuse
	NEVER PAYS OUT Only company that refuses to pay out. Cashback is just a trap
	Supercad123 \| 24 Dec 2024 Report Abuse
	Always Declined Asda always used to track and pay out within a few weeks. Since the summer, August and September transactions have been confirmed for weeks and have not moved to payable and all transactions in October and November have been declined - Nothing has changed in what I do but something has changed with this merchant and TopCashback need to look into it or remove the retailer from the site.
	54steves \| 20 Dec 2024 Report Abuse
	Never tracks and they reject all my customer service requests too Use Asda every week and it never tracks and when I raise a customer service request, Asda just come back and reject it. Don’t offer the cashback if you can’t even provide it
	Wildyy93 \| 16 Dec 2024 Report Abuse
	It never tracks! I've been shopping with Asda for months and it never tracks. Please look into it as I spend A LOT with Asda, and would appreciate the promised cashback. Thank you.
	TopCashbackKaren \| 11 Dec 2024 Report Abuse
	Never Tracks Never tracks for over year now
	fergz \| 10 Dec 2024 Report Abuse
	Haven't tracked my orders for most of the year! I use them at least twice a month and for most of the year and I have had no cashback. Will just do my shopping elsewhere. TopCashback have been helpful in trying to get the money back but no response from ASDA yet.
	Lizgow88 \| 10 Dec 2024 Report Abuse
	Hasn't tracked for 2 months My weekly order hasn't tracked since beginning October!
	kellylouisepritchard \| 01 Dec 2024 Report Abuse
	Never gets tracked Never gets tracked, don't bother using it.
	Nabihah3 \| 29 Nov 2024 Report Abuse
	Never tracks Like everyone else, it never works.
	SimonH91 \| 27 Nov 2024 Report Abuse
	getting really fed up with not tracking and waiting months so far 4 month Cashback doesn't track and hasn't since June time. Waiting 4 months and no update with the tracking have 5 or 6 that I have had to log the tracking and no payouts. May be ASDA should be removed from Topcashback site as I haven't had a payout from them in many months. Not happy
	Artbyname \| 22 Nov 2024 Report Abuse
	DON'T WASTE YOUR TIME (JUST LIKE EVERYONE ELSE HERE SAYS) Waste of time!
	yt_247 \| 21 Nov 2024 Report Abuse
	Avoid never tracks I purchase through top cashback my asda shop and have done regularly it never tracks and I have to put in claims which stay on ice for a ridiculous amount of time to much effort for a very small amount of money!
	Kellyc41 \| 16 Nov 2024 Report Abuse
	60 DAYS ON ICE! Never ever tracks. Have to put in a claim EVERY transaction. Then its put on ice for 60 days. Then have to wait weeks sometimes months for it to become payable, for 85p. Very poor.
	Tazwitch \| 10 Nov 2024 Report Abuse
	Doesn't Track! As lots of others have already said it doesn't track. I've put in claims the last three shops and I'll likely have to do it for today's shop too.
	Diamond3187 \| 09 Nov 2024 Report Abuse
	Not worth bothering I’ve shopped with Asda through the Topcash back several times since joining and not one transaction has tracked. For 1% it’s not worth even trying to get it where others have failed. Disappointing
	Keebs73 \| 07 Nov 2024 Report Abuse

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