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Asda Groceries Reviews

Reviews and experiences from TopCashback members who have shopped with Asda Groceries. Log in to review
Asda Groceries Reviews
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Avoid never tracks
I purchase through top cashback my asda shop and have done regularly it never tracks and I have to put in claims which stay on ice for a ridiculous amount of time to much effort for a very small amount of money!
  Kellyc41 | 16 Nov 2024 Report Abuse
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60 DAYS ON ICE!
Never ever tracks. Have to put in a claim EVERY transaction. Then its put on ice for 60 days. Then have to wait weeks sometimes months for it to become payable, for 85p. Very poor.
  Tazwitch | 10 Nov 2024 Report Abuse
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Doesn't Track!
As lots of others have already said it doesn't track. I've put in claims the last three shops and I'll likely have to do it for today's shop too.
  Diamond3187 | 09 Nov 2024 Report Abuse
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Not worth bothering
I’ve shopped with Asda through the Topcash back several times since joining and not one transaction has tracked. For 1% it’s not worth even trying to get it where others have failed. Disappointing
  Keebs73 | 07 Nov 2024 Report Abuse
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Beware
You will get zero cash back and same with the app so a Double f you from Asda I spent 354 end up with zero utter con
  IanPettican | 06 Nov 2024 Report Abuse
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Asda needs removing from the site!
The cashback never tracks or gets paid Asda needs removing from the site! I never have problems with other suppliers only Asda ????
  Janine2208 | 05 Nov 2024 Report Abuse
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Asda affiliate program standard mode of operation not to pay up .
As others on this portal track's but don't cough up in the end even if they confirm it .
  rafehallifax | 01 Nov 2024 Report Abuse
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Terrible experience
Like all the other reviews here, Topcashback recognize the transaction original it was showed up and subsequently declined by Asda. Now raised a ticket to CS.
  jacobchf | 26 Oct 2024 Report Abuse
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Never tracks
Even when it says your cashback has tracked it never does. Constantly have to open tickets to try to get my cashback from Asda. Now the % has dropped its hardly worth the hassle of doing cashback.
  anndaydream | 25 Oct 2024 Report Abuse
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Not sending cashback
Like all the other reviews here, Topcashback recognise the transaction but clearly Asda don't want to pay. It's been 3 months since it should have been paid...
  tomdockerill | 21 Oct 2024 Report Abuse
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Tracking seems to have stopped
I was getting cashback regularly from Asda until around June. Since then, nothing in spite of using the link each week for grocery shopping. Submitted a claim, which is hopeless as you have to do it for each transaction. Heard nothing more about it.
  OPT | 20 Oct 2024 Report Abuse
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Doesn't track when I purchase over 48 as a new customer
Doesn't track when I purchase over 48 as a new customer
  wangzuo95 | 19 Oct 2024 Report Abuse
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Does not track
Tried using multiple times. Never tracked. Claims didn't work either.
  Jubaer | 18 Oct 2024 Report Abuse
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Declined cash back
No problem with other retailers so it’s an ASDA Refusal problem. Especially when reading below. Disappointing and put me off ordering.
  MDehg | 11 Oct 2024 Report Abuse
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Great cashback
Don’t wait long for cash back. Brilliant.
  SusanSimmill | 10 Oct 2024 Report Abuse
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Never tracks
Thought I was doing something wrong as it no longer tracks my purchase or pays out, despite always ordering over the minimum spend. Looking at the other 1* reviews, I'm not alone.
  shereanj | 06 Oct 2024 Report Abuse
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Missing
Missing cash back for the second time!! Annoying how are they still on here if they aren’t paying out????
  Andrea_mess | 05 Oct 2024 Report Abuse
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Should've checked reviews first
Yep. Pretty poor representation from Asda. Refused, declined etc.
  Trif | 02 Oct 2024 Report Abuse
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Asda doesn't accept my card payment at online checkout
For the past 3-4 weeks orders I tried to submit via Topcashback on the Asda website, just didn't go through. I can only order via the Asda the app, which isn't tracked by Topcashback.
  Kextothezee | 01 Oct 2024 Report Abuse
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I don't rate it
I regularly received a payment of 85p from asda when I shopped with them through top cash back. However just lately my purchases are tracked but with a zero payment in them, why is this . My purchases with other merchants track okay.
  digwell | 30 Sep 2024 Report Abuse
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SHOULD BE REMOVED
Should be removed as a merchant they never track any order very disapointing .
  fergz | 19 Sep 2024 Report Abuse
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didn't track
never tracks, long winded process and they probably reject it anyway.
  shannencrr | 19 Sep 2024 Report Abuse
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Poor
Never tracks
  Kerry250985 | 15 Sep 2024 Report Abuse
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Put on ice!
Terrible. Every time have to put in a Claim for the Cashback from Asda. Never tracks. Then it’s put on ice for 60 days! Then have to wait till they decide to pay out!
  Tazwitch | 14 Sep 2024 Report Abuse
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Very poor
Never tracks, still waiting for some claims from 6 months ago even though more recent claims have been paid. Asda website itself is poor, sometimes it doesn't let me checkout so I have to use the app and lose the cashback. This has been going on for ages.
  Hawkeye1968 | 09 Sep 2024 Report Abuse
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