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Get up to £9.43 of your purchase back
when you shop with Asda Groceries
Asda Groceries Reviews
Reviews and experiences from TopCashback members who have shopped with Asda Groceries.
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Asda Groceries Reviews
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Payable amount...?! £0.00 - Don't even bother...
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| 05 Feb 2011
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Tracked at £0.00, then later validated at £0.00, then later became validated at £5.55, received money within about 3 months. Be aware you can't create a query about this retailer, if you don't get the cashback there is nothing at all you can do.
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611 | 04 Feb 2011
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Good - tracked after a few days. Will wait & see if any probs but none so far.
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| 04 Feb 2011
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Initially tracks at £0 but they pay eventually after 3 months. Apart from the fact that Asda charged me for groceries that were out of stock, and only refunded me after I complained. It relies on you remember to check your receipt - same as when you shop in store and they charge you full price for groceries that are supposed to be reduced suppose, but you shouldn't have to! Supermarket tricks to con the customer....
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LibbyN | 02 Feb 2011
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It does take a long time to get paid and for it to track at correct amount but all in all good service, I preferr shoping instore really and though instore shopping experience isnt as good as tesco it is much cheaper :)
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NicoleCoulson | 02 Feb 2011
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Because I never got paid for cash back tracked at zero and never got up lifted.
I simply will not use ASDA for my deliveries now.
If they cannot stick to the deal I just wont use them.
Tesco's always pay out.
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7iain7 | 01 Feb 2011
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was surprised to get this £5 as i bought a game and it didn't track initially and then randomly appeared a few weeks later :) sweet
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kaitz | 19 Jan 2011
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£00.00 in my account despite it tracking. Come on Top Cashback this is not good. If Asda are not paying then they should be removed from your site.
Very misleading :(
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VR6South | 13 Jan 2011
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First of all most of the food only had 2 days before sell by date.
Bread was stale ! Poor very poor service !
one thing i would say was the ASDA web site was very good and easy to use.
Tracked at 0 and never up-lifted.
Now using Tesco for deliveries,the web site is not as good but the service is better and the food is fresh.
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7iain7 | 09 Jan 2011
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I placed my order in 16th November and became payable 4th January.
I have no complaints.
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| 06 Jan 2011
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Purchase in early November 2010 - I would never use Asda again - they failed to deliver my groceries at all and it took them 3 weeks to refund my money. Their excuse for non delivery was that they were ' very busy' and the home shopping customer service rep said she did not have the time to 'chase up every little complaint' On the plus side, I got 5.50 back through Cashback :-)
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| 05 Jan 2011
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Purchase in early November 2010 - I would never use Asda again - they failed to deliver my groceries at all and it took them 3 weeks to refund my money. Their excuse for non delivery was that they were ' very busy' and the home shopping customer service rep said she did not have the time to 'chase up every little complaint' On the plus side, I got 5.50 back through Cashback :-)
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| 05 Jan 2011
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Tracked at zero as expected from other comments made about this retailer, but now payable after only 5 weeks. Just have to be patient.
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farnsbarns | 02 Jan 2011
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Took a while but have been credited OK. There was a 0.00 entry for a few weeks which changed to 5.50 and has now reached payable status after a few months.
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Hawkeye1968 | 31 Dec 2010
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COMPLETE WASTE OF TIME. SPENT £70 AND TRACKED AT £0, PAYABLE AT £0. CAN'T EVEN RAISE THIS WITH TCB AS DECLINED. PROMISE YOU £5.50 TO SPEND THEN DELIVER NOTHING. ASDA SHOULD BE REMOVED FROM TOPCASHBACK, SO MUCH NEGATIVE FEEDBACK.
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AHKENT | 30 Dec 2010
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ASDA suck compared to Tesco / Sainsbury's. A bumbling driver turned up two hours late and then left without giving me half my stuff. Staff on the phone were just as daft if not moreso, promised a refund and redelivery several times which never showed up. Won't ever use these cowboys again, back to Tesco for me!
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xmasshopping | 28 Dec 2010
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fine, wouldn't use asda again though
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catterz | 17 Dec 2010
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Worthwhile shopping online the first time for the discount. But if there is a problem with your order or delivery, then Asda's customer service is appalling.
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Durandal | 14 Dec 2010
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Would never use Asda again for my weekly shop. I ordered my shopping to be delivered 6-8pm one Friday night. It turned up at 7.55. Most of my fresh produce had THAT DAYS DATE ON IT!!! Therefore was unable to use most of it. I contacted Asda who refunded after a couple of days but I still had to go out to do my family weekly shop which just defeated the object. To top that - cashback took 2 months to track!!! I would not recommend.
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YummyMummy1 | 07 Dec 2010
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cashback failed to track and TCB will not allow me to submit a missing claim. as for the actual service, they over charged drastically on 1 item (charged over £13 instead of £4, which was listed on their website) and 50p extra on another item. so, in summary, not a brilliant service! won't be shopping with ASDA home delivery again.
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gazten | 05 Dec 2010
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Order received wrong and late on two occasions. Customer services did not provide answers just poor excuses. Will now go back to Tesco!!
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A6JUS | 01 Dec 2010
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Tracked at £0.00 and then payable at £0.00. TCB's response was that the retailer had declined it and they weren't in a position to pursue it for me. Waste of time as far as cashback is concerned ... don't bother!
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lellyd | 30 Nov 2010
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Quick to track but took almost three month to show as payable.
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holymonk | 27 Nov 2010
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I was surpirised to see that my cashback had been added to my account as I had forgotten about it. One usually has to chase these things up. Will definitely use it again.
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| 23 Nov 2010
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