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Get up to 6.66% of your purchase back
when you shop with ASOS
ASOS Reviews
Reviews and experiences from TopCashback members who have shopped with ASOS.
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ASOS Reviews
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Bought so many items this year. Got tracked but all declined at the end. Opened claims but not resolved. Wont bother with ASOS anymore.
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jariberry | 23 Jun 2015
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Usually comes through within a week or two. :)
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dalemcintyre | 08 Jun 2015
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A little slow, but generally tracks fine.
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ozburns1 | 19 May 2015
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Paid in around 6 weeks. Recommended. 5* merchant.
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Baldy_Man | 19 Mar 2015
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Every single transaction I have to lodge a claim for because it's always the wrong amount?! Very irritating
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daniellew7 | 18 Mar 2015
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No problems with cashback being tracked, paid etc and love ASOS! Been using for 4+ years
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DannyE | 04 Mar 2015
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I like used to love ASOS but their quality and sizing has become a bit hit and miss lately. I've ordered from them twice since joining topcashback, once it didn't track at all and once it got declined and I don't know why, so I have put in claims for both...
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M011y | 16 Feb 2015
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Will buy from asoa via Top Cash Back again.
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hellbell2083 | 31 Jan 2015
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Each year I purchase at least 4 or 5 gift vouchers from Asos and ever time I have problem trying to get the cash back that they offer. In the past they have eventually paid out but now they claim the purchase wasn't completed through cashback . A waste of time!
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rainydays | 25 Jan 2015
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Appalling. Spent over £100 with them and then they declined cashback. Avoid like the plague.
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chreeso | 22 Jan 2015
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Brought stuff totalling £190 expecting 10% cashback for new customers. Never tracked opened a case and got 0.93p not even 1% cashback avoid use else where!!
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jadelouise23 | 21 Jan 2015
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cash back declined - no idea why
yet another company who simply don't pay
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Malibu_Mike | 03 Jan 2015
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Avoid !! - no cashback paid despite numerous follow ups....
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Liambutleruk | 05 Nov 2014
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Possibly my worst experience using Top Cash Back. Used Asos in November last year, they didn't track my order. I raised a ticket, it took 6 months to show and is now in the confirmed sector of my account. However after 12 months and still unable to receive my Cash Back as it has not moved to Payable. I have not used Asos since, the product I brought has come apart and is very low quality. If I could have scored 0/5 starts I would but it made me give them 1.
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martin46 | 03 Nov 2014
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Asos are poor for following through with cashback.
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papastilto | 28 Sep 2014
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Return one item and you don't receive cashback on the rest of the items you have retained. Very disappointing considering their free returns policy is so good. Why bother being on topcashback?
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AndyGreen | 05 Sep 2014
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I have been waiting for cash back for OVER A YEAR!!!
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ijb281 | 01 Sep 2014
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Cashback tracked & confirmed in January but still not payable in August/September.
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scriminjer | 30 Aug 2014
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They never pay you cashback.
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hlnio | 25 Aug 2014
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Cashback put 'on-ice' and even when providing the order number and waiting months, ASOS declined the cashback with a reason.
Disappointing
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CPL | 03 Jul 2014
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No problems at all. Cashback tracked without any issues. It did take a little while to come through compared to other retailers but that's not the end of the world.
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Reginaldo | 14 May 2014
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Fifth time shopping with Asos, fifth time opening an untracked case.
Asos and TCB need to sort it out.
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starrybee | 05 May 2014
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Purchases not tracked.
In the odd event it is tracked, no cashback received.
Horrible customer service.
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| 26 Mar 2014
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