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Aviva Car Insurance Reviews

The fact they offer quality products at excellent prices is just one of the numerous positives members who bought car insurance from Aviva have mentioned when leaving a review on our site. Customers also praise the excellent service provided, the simple online buying process and their great customer care team.

Positive feedback has been left by people who have used Aviva for many years, some of whom describe them as a "pleasure to deal with". Many of those who have provided reviews have also impressed with how quickly their cashback became payable.

While Aviva have only a one-star rating on Trustpilot, you will find five-star reviews from people who are not even insured by them but who were impressed with the service provided by them as the insurer of the other party at fault for an accident they were involved in. Other customers praise the way they handled claims and helped them deal with an accident.

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Aviva Car Insurance Reviews
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I had to raise the query and took a long time to track but great set amount of cashback.
  lucycharlie | 17 Aug 2010 Report Abuse
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Purchased car insurance in Jan still not tracked or any cashback shown after several nudges.
  sheppy105 | 16 Aug 2010 Report Abuse
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I made the purchase in May 2010. The transaction has not tracked 3 months later. Aviva are not responding to communication from TopCashBack. Aviva customer service is rude and unhelpful.
  subscribe | 15 Aug 2010 Report Abuse
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All fine. Cashback tracked quickly and initially at a lower rate, as signalled it might by comments on the Topcashback site, but got there in the end - at promised rate. Took about 3 months. Good value car insurance too!
  FoxyCoxy1 | 14 Aug 2010 Report Abuse
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All ok cashnack within 2 months Great.
  phewjustintime | 13 Aug 2010 Report Abuse
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I completed my purchase when the advertised rate was £60 and this tracked on my account for a few weeks, however the amount suddenly changed to £30 and now topcashback is trying to convince me that the advertised price was £30. I'm not stupid. The advertised amount was £60 and for some reason they're trying to get out of paying me the full amount. My advice would be to print the page showing the advertised amount, as i wish i'd done. I wouldn't have bought the insurance without £60 cashback as this made it the cheapest quote i got, i had only just started experimenting with the idea of cashback, but this experience has put me off. I feel ripped off, and won't be using the site again.
  | 10 Aug 2010 Report Abuse
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I did however think the cashback would never get into my account as I had to claim it after the transaction had been completed and it did take a time! But that being said it all worked out fine in the end.
  | 10 Aug 2010 Report Abuse
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Tracked quickly, paid after 2 months. First time in 15 years that my car insurance (after cashback) has been below £300!
  yamac | 09 Aug 2010 Report Abuse
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The cashback was worth it especially with topups from TCB. I had to put in a manual claim - but from buying the car insurance to receiving the cashback in my account took three months, so not bad at all.
  fremed | 07 Aug 2010 Report Abuse
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Tracked the very next day, service from Aviva has been brilliant too.
  adamc1988uk | 06 Aug 2010 Report Abuse
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I have to say I am very disappointed with Aviva. I have and am still waiting for my cashback some 11 months after purchasing car insurance through them. I have a claim in and send nudges once a month but no joy. So have resorted to reviewing them, no doubt this will make no difference but do think it is unacceptable when they advertise the cashback and then don't honour it once you have signed up. I have to say I haven't had a problem with any other merchant that I have used through Top Cash Back, they have all processed very efficiently. I don't believe this is a problem with Top Cash Back but Aviva themselves. I wont be re-newing my insurance with Aviva this year.
  JoJo01 | 06 Aug 2010 Report Abuse
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Have been waiting 3 months now for this money, i had to do a manual claim. Am still waiting.
  slimfreak77 | 05 Aug 2010 Report Abuse
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Had to make a claim for the cashback and send a nudge, but Aviva paid out eventually. Received a good Insurance quote and the cashback brought the total amount to a very acceptable level.
  nashy22 | 04 Aug 2010 Report Abuse
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had to put in missing cashback claim, took 2 months but once it showed it became payable really quickly.
  Annie0102 | 03 Aug 2010 Report Abuse
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Very easy to do and all documents via Email and with cashback very reasonable. One happy customer!
  wholenut | 03 Aug 2010 Report Abuse
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Both my Aviva items did not track automatically. However, Topcashback manually tracked it and now the money is payable. So great work from the team.
  55PDH | 02 Aug 2010 Report Abuse
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Didn't automatically track and so had to raise a cashback claim. Eventually tracked manually and received cashback 5 months later.
  sjw2711 | 02 Aug 2010 Report Abuse
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been waiting for 2mths for cashback of £75. It didnt even track so hopefully TCB will be able to sort it out for me but then reading some of the reviews il be lucky to get £45. takes the shine off the company somehow, if id realised it was so much hassle i would have used another insurance company paying out less money...not a happy chick
  karenr15 | 01 Aug 2010 Report Abuse
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Just got £77 back on my AVIVA Car Insurance - most pleased! tracked almost immediately and payment in my TCP A/C in just under 3 months - Not at all like my experience with Morethan last year when I seemed to spend every waking minute of the best part of a year trying to get my payment. Cheers TCB and Aviva - now looking for a home to spend my £££!!
  spikeyboy | 01 Aug 2010 Report Abuse
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Could not ask for better, aviva was the cheapest I could get plus I got £75 back. WIN WIN
  BERTYE | 01 Aug 2010 Report Abuse
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Excellent - £75 cashback received on car insurance. Tracks at a lower amount but actual funds of £75 were payable quite quickly (couple of months for whole process)
  themonk | 01 Aug 2010 Report Abuse
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great purchase - a bargain price with cashback added as promised.
  maxandhugo | 31 Jul 2010 Report Abuse
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thanks topcashback! the transaction didn't track innitially but thanks to topcashback, aviva finally paid out with just a couple of months delay. fabulous!
  ellemich | 31 Jul 2010 Report Abuse
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tracked quickly and now payable 4x4 car insurance at 336quid then 75 cb brilliant!!
  madmaxcharlett | 31 Jul 2010 Report Abuse
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Took home insurance out which tracked very quickly. Used Aviva last year for car insurance and this tracked quickly but payment did say it would be delayed by 1 month but only delayed by about 1 week. Very happy with cashback but can't comment on Aviva service as no need for any claim. Hope the home cashback pays on time as well.
  | 30 Jul 2010 Report Abuse
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