Sorry, failed to report abuse. You may have exceeded the maximum limit of reports allowed, or not be signed in.
Thank you, abuse has been reported against this item and brought to our attention.
Get up to 11% of your purchase back
when you shop with boohoo.com
boohoo.com Reviews
Reviews and experiences from TopCashback members who have shopped with boohoo.com.
Log in to review
|
boohoo.com Reviews
|
|
|
Tracked then declined so would never use this retailer again. I think it is very bad service to decline and give no reason for this. I suspect they are like some other merchants that use Topcashback to get sales and hardly ever pay cash back out. Also some reviews may say tracked but not many reviews say they got the money so be warned you may not get your cashback in the end. What is more stupid it was only £1.24 so how Boohoo to them they lost a customer for so little money
|
|
| |
jjis | 02 Oct 2013
Report Abuse
|
|
|
Doesn't include VAT, it took the VAT off my 'Purchase Amount' and only paid me cash back before tax, lowering the amount I received.
|
|
| |
simonekelly | 17 Apr 2013
Report Abuse
|
|
|
Boohoo refused to make a full refund for clothes and earrings that were not as described in discription (i.e. wrong sizing guidelines and cheap matterial). They refunded 17 £ instead of 26.99£ without any explanation. Also, they asked me to send a post office receipt that item was returned and I did this, but they still did not made full refund. I kept emailing them for more than a month and they kept telling stupid excuses.
Also, they do not have a telephone and the only way to contact them is via email or post. It takes ages for them to reply and they keep sending the same apologising letter but still does not fix anything. customer service is terrible and annoing!
Avoid them they are selling cheap products and do not give refunds!
this is my worst shopping experince ever!
|
|
| |
Nerinca | 06 Jan 2013
Report Abuse
|
|
|
I have bought from them through topcashback a few times and EVERYTIME the cashback for it doesnt go through. I am frustrated with them especially since it takes months for them to get back to me in regards to my missing cashback claims to tell me that it's rejected - they dont even give me a proper reason... arrrrggghhh!!!
|
|
| |
melanie_baby | 14 Aug 2012
Report Abuse
|
|
|
Bought from this merchant well over a year ago and transaction did not track. I raised a query with TCB and heard nothing for a year. Raised a reminder and the merchant replied to TCB that they could not trace my order even though I had received the goods and supplied a valid
ordernumber, date etc.
I have not shopped with them since the original order and they have done themselves out of hundreds of pounds of business as I have gone on to other sites (and had no trouble).
|
|
| |
underbury | 06 Jun 2012
Report Abuse
|
|
|
Great service, never let me down yet.
|
|
| |
| 10 May 2012
Report Abuse
|
|
|
Tracked cashback, then changed to £0 without any explanation.
Topcashback contacted them, but they give no reason for cancelling cashback. Items were purchased as per the cashback instructions, so I see no reason whay this was cancelled.
|
|
| |
792732121 | 29 Feb 2012
Report Abuse
|
|
|
Cashback tracked & went to confirmed no problem. Still waiting for payment two months after payment day.
|
|
| |
sandford4310 | 31 Jan 2012
Report Abuse
|
|
|
An ideal retailer for a teenager in the family who likes to buy the latest fashions at reasonable prices
|
|
| |
willmotts | 30 Jan 2012
Report Abuse
|
|
|
One of my favourite fashion sites, but I haven't successfully received cashback from them in 3 purchases. Always declined at the last minute with no reason given - I didn't return the items or cancel the orders, but they still refuse to pay me my cashback. I've never had as much problem getting cashback out of a company/purchase. I'll continue to buy from them because I love their products, but it's almost not worth even trying for the cashback.
|
|
| |
SarahChurchill | 30 Jan 2012
Report Abuse
|
|
|
Great products, very reasonable prices - quick delivery
|
|
| |
| 28 Jan 2012
Report Abuse
|
|
|
First and last purchase from this company. Poor quality goods and terrible customer service when trying to refund items - denied receiving one of two items returned for refund.
Would not use or recommend them. Only good thing was the cashback!
|
|
| |
cstewart | 22 Jan 2012
Report Abuse
|
|
|
Excellent quality of clothes and very quick delivery. Would recommend Boohoo.com to friends. Will definitely be shopping with Boohoo.com again in the future.
|
|
| |
bethaberdeen | 26 Dec 2011
Report Abuse
|
|
|
Great designs at realistic prices!
|
|
| |
Lulu3746 | 07 Dec 2011
Report Abuse
|
|
|
Cashback has not been paid despite raising an enquiry and nudging twice. Probably initially due to sending something back so amounts did not match. Very poor if that is the case.
|
|
| |
Shirker | 22 Nov 2011
Report Abuse
|
|
|
Excellent value. very quick delivery
|
|
| |
| 19 Nov 2011
Report Abuse
|
|
|
The quality of the clothes is very good.
However just hope everything is ok with your ordrer because the aftersales service is apalling.
They have no phone service so everything is thru their returns service, which to be polite is bloomin useless.
I had no end of hassle returning 1 small item which was damaged in the post.
It really is a shame because the clothes are great, but I will not be buying ANYTHING from them again.
|
|
| |
1690 | 19 Nov 2011
Report Abuse
|
|
|
Very happy with purchase. Description was accurate and goods arrived within timeframe.
|
|
| |
| 01 Nov 2011
Report Abuse
|
|
|
Boohoo responded with my cashback quite quickly.
|
|
| |
BeeBee78 | 13 Oct 2011
Report Abuse
|
|
|
Nice, affordable products but beware - you get what you pay for!!
|
|
| |
Sarah819 | 11 Oct 2011
Report Abuse
|
|
|
Always neet to do missing claim
|
|
| |
Birenpatel_2k1 | 05 Sep 2011
Report Abuse
|
