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Booking.com Reviews

Reviews and experiences from TopCashback members who have shopped with Booking.com. Log in to review

Booking.com Reviews
	Booked in March for a September stay, expecting cash back of £11.51. Cashback tracked OK but was never paid. Waited until after the hotel stay as sometimes these companies won't pay until you've actually had your stay - still nothing. Then tried to submit a missing cashback claim only to be told I can't as it's over 100 days since my purchase! Not happy :-(
	Sparklybikergirl \| 14 Nov 2014 Report Abuse
	Booked a hotel in January for a stay in early October. Cashback still hasn't reached 'confirmed' by November. TCB has said they are aware of delays but can't do anything about them.
	epm84 \| 13 Nov 2014 Report Abuse
	Booked a late-August stay at a hotel in Kalkan, Turkey, through Booking.com . Tracked immediately and went payable about 8 weeks after our stay. All very good.
	run4muny \| 11 Nov 2014 Report Abuse
	Not too long for tracked. There is a very huge database of hotel but a bit small cashback. Anyway, they are a great agency.
	kuku555 \| 07 Nov 2014 Report Abuse
	Cashback didnt reack - Cleared cookies as always before purchasing. Lodged a claim and was declined as "booking.com said you had visited via a different site" absolute bogus. Along with the fact that my booking wasn't even made with the hotel on my arrival (depite payment being taken) I would avoid at all costs!!!
	abeall11219 \| 31 Oct 2014 Report Abuse
	Two separate bookings no cashback paid - will think twice about using this merchant again as there are more reliable options.
	BargainHunter2011 \| 26 Oct 2014 Report Abuse
	booking.com never paid up their cashback.
	janeplow \| 26 Oct 2014 Report Abuse
	I have made several hotel bookings with Booking.com and they remain in "Pending" status in Top Cash Back. I have queried this with Top Cash Back and they say that there is nothing they can do and I have to wait for Booking.com to pay the cashback so they can pay me. I think this is very unsatisfactory and have suggested they remove Booking.com from their database.
	Casarosa \| 24 Oct 2014 Report Abuse
	Merchant tracks and pays out quickly. I'm confident to use them again.
	NSEtele \| 22 Oct 2014 Report Abuse
	Claim tracked to payable with an initial delay, but happy to say it has come through, thank you!
	irentsik \| 21 Oct 2014 Report Abuse
	i found it easy to find a room cheaply for my liverpool stay always use booking.com for my travels!
	lisav32 \| 02 Oct 2014 Report Abuse
	Really upset, Booking.com stated that payment would not show up until after holiday taken- booked in April and did not expect anything to show until this week as I have returned from holiday- now I realise that it should have tracked despite them warning me may not show up- now past 100 days of dispute, feel Booking.com conned me into using them- never again- I contacted them today and their answer was that I had to contact Topcashback- even though I already explained past their 100 days cut off date due to their confusing message. Never again- will go elsewhere and suggest you do too :(
	yvonavalon \| 22 Sep 2014 Report Abuse
	Booked in Feb 2014, still pending. Topcashback won't allow me to lodge a claim as it's over 100 days, but it states 12 weeks before it becomes payable anyway (84 days) so not much of a window for claims. Won't bother again.
	astramax151 \| 17 Sep 2014 Report Abuse
	Worked as expected (hoped). Tracked immediately and paid out with no problems.
	beakcash1 \| 06 Sep 2014 Report Abuse
	Hopeless, tracked but never reaches payout. Avoid at all costs!!
	nikkieawbery \| 31 Aug 2014 Report Abuse
	Pointless Booking.com even being on here, from the looks of reviews they NEVER seem to pay out any cash back. I was expecting over £40 from a hotel booking in Naples that I have never seen. They seem to make any excuse not to pay, I won't be using them again!
	atracey \| 20 Aug 2014 Report Abuse
	I have always been happy with Booking.com, they have great hotels and prices I have never had any problems with them until I tried to get cashback! I have an account with them and have used them for years, the one time I try to use Topcashback they reject me claim stating that I clicked through from a google ad! utter rubbish, they obviously don't want to pay out so I will not be using them again.
	\| 01 Aug 2014 Report Abuse
	Tracked quickly, but still pending after 9 months. Booking.com is very, very slow. My advice is to try another booking site first.
	Debbyhome \| 10 Jul 2014 Report Abuse
	Its a shame that Bookigs.com increase the price of the hotel when you use the Top Cashback link. The price of my hotel went up over 10% which was far more than the 3% cashback offered. I would advise you to get a price for your hotel first from the bookig.com home page to see how much the price goes up when you go via the TopCashack link. Shame on you TBC for allowing your merchants to use this type of practice, its certainly not in the spirit of cashack and many other hotel websites do not use this type of practice by increasing the price when you go via a cashack link.
	The_Cashback_King \| 16 Jun 2014 Report Abuse
	Abysmal ! Tracked straight away & then never completed. Again, TopCashBack would not pursue after 100 days (even though booking was more than that in advance!! ) See others with same experience. NEVER, EVER US THESE !!!!!!!!!!!!!!!!
	BENJAMIN0411 \| 11 Jun 2014 Report Abuse
	Tracked in December so left it to pay. Found just recently that it has been declined but I cannot claim as over 100 days. Will not use Booking.com again through TCB. Drawn in by promise of cashback which has been withdrawn - very poor experience.
	phildas \| 19 May 2014 Report Abuse
	Cashback tracked immediately but never moved to confirmed or payable. Contacted TopCashback but advised they could not pursue after 100 days. As the cashback tracked I did not pursue immediately as I assumed TopCashback would automatically pursue.
	who2 \| 06 Apr 2014 Report Abuse
	Retailer refused cash back stating booking was cancelled, even though it was paid in full in advance and not cancellable.
	barrybounce \| 13 Mar 2014 Report Abuse
	Just had cashback refused when Booking.com state I used another link when I specifically used topcashback link. I feel cheated and I won't trust them again, nor put any more money in their pockets. A customer that could have been gained is now a customer lost.
	wooltep \| 30 Jan 2014 Report Abuse
	My first review has disappeared, but please to report the cashback has been now paid, there was a mess up from me at the hotel regarding this but will have to say 10/10 to the booking.com team for rectifying this and now paid, took 3 months in all.
	Surfer_Loz \| 12 Dec 2013 Report Abuse

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