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Brdy Reviews
Reviews and experiences from TopCashback members who have shopped with Brdy.
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Brdy Reviews
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I do not recommend this company at all
I thought that my experience would be different than some of the other review (look at reviews on Trust Pilot, especially in the UK), however that has not been the case. Unfortunately, I have had nothing but trouble from the company, poor internet service in my area, faulty items, weeks without service, ok customer service when i was a customer, but very poor customer service since i have cancelled. I was charged twice incorrectly for the kit, was charged for months that i didn't use the service and have been expecting a refund of over £200 since November 2024 (it is now February 2025). Their phone number in the UK doesn't work the majority of the time and from their chat it sounds like it has been disconnected. They do not seem to know how to deal with customers or handle customer complaints legally. Please do not think you will be different, I am currently out of pocket over £200 and have spent hours trying to resolve the situation with them and don't seem to be getting anywhere. I am not one to leave reviews usually, but their service has pushed me to leave this negative/unsatisfied review to try and warn others. I really reccommend paying a few more pounds and go with a reputable established company.
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asmrtgn | 15 Feb 2025
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