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British Gas Home Insurance Reviews

British Gas are rated favourably by TopCashback members who have decided to leave a review after buying home insurance from them. They are credited with providing very good quality insurance at a great price, including the cheapest quote in some instances, as well as generous cover limits, while one of our delighted members praises the excellent process used to buy insurance which was “a bargain”.

When it comes to getting your money, one customer states they have “never known cashback to be processed so quickly” - and they were not the only one to comment on how quickly they received their cashback. People who had to put in a claim due to the fact their cashback did not track were also pleased with how swiftly the issue was resolved.

British Gas, as a company, have a two-star rating on Trustpilot, though you will find many positive reviews commenting on their professional and polite engineers, the efficient service provided and their seamless end-to-end process when arranging an annual service. British Gas are also commended on the fact they provided great advice and updates regarding when the engineer would arrive for an appointment.

British Gas Home Insurance Reviews
	Insurance taken out in middle March 2015 paid out middle May 2015 the full amount of £90.90, quicker than I expected. Was wary of going with British Gas Home Insurance after reading so many negative reviews, but I have had no problems, everything went smoothly.
	mcgowan \| 16 May 2015 Report Abuse
	No problems, paid £90.90 Cashback on Home Insurance.
	AKS356 \| 16 May 2015 Report Abuse
	In the interests of fairness, I just wanted to add that further to my overwhelmingly negative review the other day, my persistence has paid off and TCB have finally resolved my claim, resulting in the full £50.50 cashback arriving today. I was originally offered £25.00 following my first claim, which I pointed out was the incorrect amount. I subsequently received a message offering me £25.00, which I interpreted as the original offer being repeated to me. In actual fact, it was an ambiguous message, which turned out to be an offer of an additional £25.00 on top of that already offered. TCB corrected the second offer to £25.50, which finally resulted in the correct overall cashback amount and explained that they had received the cashback in two separate installments, hence the two separate offers. Not had such trouble with other cashback offers, but nevertheless, I'm very grateful to TCB for sorting things out.
	andrewb84 \| 19 Nov 2014 Report Abuse
	As has been said by many of the other reviewers, you'll struggle to get the advertised amount of cashback and you'll have a very long wait if my experience is anything to go by. I bought combined buildings and contents insurance in April 2014, expecting £50.50. After it failed to track at all, £50.50 appeared as 'pending' for a short while, but was then confirmed as £0.00. I raised another ticket with TCB and this resulted in £25.00 appearing back as 'confirmed', which then progressed to 'payable'. Where they got this figure from, goodness knows. All I can guess is they've received some form of pay out from British Gas Home Insurance for failing to honour their original cashback amounts, but there's not enough money to go round, so I've been given a token £25.00. Had I bought direct from British Gas Home Insurance in the first place, I would have received £50.00 on an M&S gift card, which I expect would have gone smoothly. On balance, I can't fault TCB for offering me some cashback and I've never had this problem with any other retailer on TCB, but I shan't be buying my home insurance again from British Gas.
	andrewb84 \| 16 Nov 2014 Report Abuse
	Do not purchase from this merchant, you will not get your cash back!!!
	Jonboy689 \| 23 Sep 2014 Report Abuse
	Seriously unimpressed...took out a new policy back in May expecting £52 cashback; all well initially, tracked straight away but noticed the other day that the transaction has been confirmed at 0...tried to lodge a claim but the 100 days is up...so that appears to be that! Not happy, and won't be renewing or using them for anything else in future. I also think Top Cashback should do more to close this little loophole
	nel \| 11 Sep 2014 Report Abuse
	No sign of cashback, it's still being chased over a year after I should had it. Avoid!
	fabyak \| 01 Jul 2014 Report Abuse
	Just thought I'd enter 1/5 stars to go with my negative review.
	HOMERAZZI \| 28 Apr 2014 Report Abuse
	Don't know where the supposedly 600 completed cash back transactions come from??? considering there is only a few reviews which are all negative!!!
	gonfishin \| 27 Apr 2014 Report Abuse
	Do not expect to get cashback with this merchant. I paid £148 for buildings and contents insurance expecting £50 cashback. It eventually only tracked at £25. Then 31 days after purchase the cashback was declined altogether. I then cancelled the insurance and was charged a £25 cancellation fee. I purchased a policy elsewhere for £85 and the cashback tracked at £21 totalling only £64 for the policy. So a complete rip off whether you get the cashback or not with British Gas!
	HOMERAZZI \| 27 Apr 2014 Report Abuse
	If you think you will receive cash back from this merchant, don't bother. Waited months and now it is showing as £0. Will not be using them again for a cash back purchase
	gonfishin \| 27 Apr 2014 Report Abuse
	It is now nearly 11 months since I bought my British Gas home insurance and I am still waiting for my cashback. This is the first company I have had this problem with and as you would expect it would be a utility company.
	aceleftie \| 04 Apr 2014 Report Abuse

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