Get up to £50.00 of your purchase back when you shop with British Gas HomeCare Join TopCashback Free
Get up to £50.00 of your purchase back
when you shop with British Gas HomeCare

British Gas HomeCare Reviews

If you want to avoid unexpected bills for boiler breakdowns, leaks or electrical faults, you should think about taking out a British Gas HomeCare policy. You’ll find plenty of five-star reviews below which have been posted by TopCashback members who took out one of their plans through us. Many highlight the amount of cashback offered and the speed with which it was paid, while others also praise the service provided by British Gas engineers. Some examples of the British Gas HomeCare review feedback you’ll find includes “fantastic — quick on cashback, wonderful service too”, “very pleased, paid out no problems at all”, “cashback received with no issues — perfect” and “good customer service and cashback is worth having”.

As mentioned, it’s not just the cashback which our members point out, with many commenting on their professional engineers and the great value offered by their HomeCare plans. One delighted member said: “Engineer was courteous and professional. Was actually a British Gas employee and not a subcontractor. Left area clean after boiler service.” Other comments you’ll find in British Gas HomeCare reviews include “good service, great value” and “great site and good products”. Log in to review

British Gas HomeCare Reviews
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just pathetic!!!!! cashback NOT received, not to mention the voucher!!!!! This is valse advertising.... really disappointin!!!!! :(
  botsbeatle | 09 Jun 2014 Report Abuse
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have been waiting since Dec 2013 for £52.50 cashback, TCB have been informed but their hands are tied waiting for british gas to sort out. Did receive £20 high street vouchers but not M&S vouchers as stated. I fully expect this to be declined and if so then BG are getting custom under false pretences as I bet like me most people signed up at the good cashback offer.
  weejock21 | 13 May 2014 Report Abuse
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I picked British Gas for my Central Heating homecare purely on the basis of the £52.50 cashback. It has been sitting on my account waiting patiently to be confirmed. I checked my account today to find out it had been declined with no explanation. I also cannot submit a claim because the service was ordered more than 100 days ago! Way to go British Gas, wait until it's too late to submit a claim then knock the deal back. Shoddy, I will be cancelling the service as soon as possible.
  gillarms | 29 Apr 2014 Report Abuse
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Don't waste your time. Cashback declined after 100 days has passed so can't lodge a claim with tcb. And no voucher from British Gas either. Bunch of thieves,
  49Danesbury | 23 Apr 2014 Report Abuse
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Be careful here... No voucher or cash back received from British Gas. Will be the last dealings I have with them.
  Serenda1 | 12 Apr 2014 Report Abuse
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My cashback hasn't recorded at all so I've lodged a claim. Topcashback are always very good at chasing claims but reading the BG review comments I won't hold my breath! I haven't received the promised voucher either but then BG managed to put the Homecare Plan in the name of the executor of the deceased previous owner of my house so I'm not surprised. Still,the service engineer was really efficient so hooray for that.
  fionaroisin | 10 Apr 2014 Report Abuse
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Purchased the homecare product, was very satisfied. However, the cashback has tracked at £0.00 and it has now been 16 months without moving through the process at all!
  bhaywood85 | 09 Apr 2014 Report Abuse
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Don't waste your time. Cash back initial showed up. Email from BG saying I'm covered and then when I phone to claim? No policy and said it was because it was done online. So, no cash back, no BG voucher and no fing cover.
  Brojoejoe | 08 Apr 2014 Report Abuse
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A others have said, tracked initially, now declined and I have not yet received the promised vouchers Claim has been raised
  dave_harrhy | 05 Apr 2014 Report Abuse
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This cashback initially tracked at £0.00 but has subsequently been declined. I have filed a claim and am awaiting conclusion but if it is declined I intend to cancel the policy; it's simply not value for money without the £50 cashback. I was also told I would receive a voucher from British Gas when I took out their HomeCare product but it is yet to arrive after three months. I'm not holding my breath on that one. Overall I find the service and value-for-money offered by British Gas to be substandard. I switched my gas and electricity provision to them and was disappointed when they increased the cost of supply in late 2013. When I called up to discuss this with one of their agents, the response I was given was, "These are our prices and if you don't like them you can subscribe to another supplier". Which is what I will be doing once the minimum term expires in May.
  raymondrulach | 04 Apr 2014 Report Abuse
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Ordered homecare and cashback tracked quickly then after about 4 weeks was declined. Also the offer from BG regarding a £10 voucher has not as yet materialised although have had a text saying sorry its late will be there soon. Case raised for cashback but not impressed with BG so far.
  numb3r9 | 04 Apr 2014 Report Abuse
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£40 cash-back tracked initially but now declined. Very disappointed
  guy_millington | 03 Apr 2014 Report Abuse
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I also chased British Gas fir ny £20 M & S vouchers and eventually they rang me and said they did not offer vouchers anymore. However I pushed and they sent me a cheque for £20 so dont give up
  Kym4321 | 27 Mar 2014 Report Abuse
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Purchased a British Gas Homecare policy through Top Casback in October 2013, had to chase the payout on this and finally received this in February 2014, also on this offer was a £20 Marks and Spencer voucher which I still have not received and does not like going to receive. I have tried chasing this with British Gas themselves and got no where and asked Top Cashback for a contact number which there are unable to supply, do think could therefore have got a better deal without going through this site.
  Queen_julez | 24 Mar 2014 Report Abuse
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This tracked quickly but confirmed at £0.00 Very disappointing!
  kordiss | 02 Feb 2014 Report Abuse
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This tracked quickly but confirmed at £0.00 very disappointing!
  Kym4321 | 29 Jan 2014 Report Abuse
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Great, paid quickly and great deal.
  nicole3chris | 15 Dec 2013 Report Abuse
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Tracked and put in to my bank account within the specified time. I'm very happy with the whole transaction.
  Argyll | 01 Dec 2013 Report Abuse
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I applied for British Gas Homecare on 3 October via TCB. After receiving an acknowledgement email from them - nothing. After three weeks I contacted them by phone and queried this with no explanation offered by British Gas. As my existing contract was due to expire, I went through the process again over the phone, and was told I was covered and would receive details in the post - again nothing. I rang again twice this week - my direct debit has been taken but no record of cover - apparently they have moved to a new system, but not all accounts have transferred over. Hopefully now sorted, but the only reason that they could give for not responding to my online application is that they are 'very busy'. I have my doubts whether the cash back will track but we shall see!
  christineaird | 13 Nov 2013 Report Abuse
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