Get up to £130.00 of your purchase back when you shop with BT Broadband - New Customers Join TopCashback Free
Get up to £130.00 of your purchase back
when you shop with BT Broadband - New Customers

BT Broadband - New Customers Reviews

Reviews and experiences from TopCashback members who have shopped with BT Broadband - New Customers. Log in to review
BT Broadband - New Customers Reviews
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Cashback tracked as per the table, however it took a lot longer than the estimated payable time to reach me.
  aadam_lloyd | 04 Jun 2018 Report Abuse
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Checked all the offers for BB. Found BT BB was the best offer free activation, free BT Sport and £175 Reward card. Factor the £90.00 TCB offer too over the whole year the BB was the best offer for me at the time.
  toeknee77 | 01 Jun 2018 Report Abuse
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Bought it through topcashback in March, the broadband has gone active and 2 payments have gone through. Due to some reason, my cash back went missing. Topcashback has confirmed that but it is still not payable. Very poor service so far
  traptigoyal | 25 May 2018 Report Abuse
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£80 cashback advertised for the package I bought, yet only £65 paid. I am currently awaiting a response to a missing cashback claim as BT state correct commission paid but it was not. Will update my review if correct cashback paid.
  9156748839 | 25 May 2018 Report Abuse
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Looks after its customers and always tries to resolving any issues instantly.
  muhibu1 | 22 May 2018 Report Abuse
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less than offered and took lots of phone calls to bt to sort out
  hannah72 | 22 May 2018 Report Abuse
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slow to become payable! 5months!!
  LittleTwinklers | 22 May 2018 Report Abuse
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excellent cashback and quick payout
  Ingridhempstock | 17 May 2018 Report Abuse
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Very slow to receive
  claireflo91 | 17 May 2018 Report Abuse
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very to use but took a long time
  Paranoidpete | 17 May 2018 Report Abuse
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Took a little longer than I expected but still very happy to receive cash back for my service.
  MairiVivien | 17 May 2018 Report Abuse
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Took a little longer than expected but paid in full. Thanks
  JTP1979 | 17 May 2018 Report Abuse
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I am told my BT cashback is refused by BT, but BT customer service has no record of such refuse. This is 2nd time I get cash back refuse on broadband switch. As a royal Topcashback user for 10+ years, from my twice unsuccessful experience, I recommend using Topcashback on everything except broadband!
  wangli | 14 May 2018 Report Abuse
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Very slow service, tracked at incorrect amount and had to file a claim. I got my cash-back 13 months from purchase date. TCB helped where they could but it just took so long to claim.
  diggeroony | 04 May 2018 Report Abuse
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Still waiting payment after 15 weeks and did not receive reward card. Do not base joining on assuming BT will pay as I did.
  Pete_Thorneycroft | 24 Apr 2018 Report Abuse
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Good customer service, easy to set up, had no issues.
  Johan_Van_Bukken | 13 Apr 2018 Report Abuse
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Cashback doesn't track properly. Even after raising a ticket and being assured by customer care it can take from 4 weeks to several months just to track order and get confirmed from BT. I ordered it on 31/03/18 and internet due to go live on 17/04/18, If I didn’t hear from Top cash back about tracking my order I will just cancel the order before activation.
  traptigoyal | 10 Apr 2018 Report Abuse
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Very fast tracking!
  chaps2554 | 10 Apr 2018 Report Abuse
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Very good fast responce
  Adams9432 | 08 Apr 2018 Report Abuse
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no cash back received at all as BT said TCB is not the last referral, which is not true. very disappointed
  JiningRBS | 05 Apr 2018 Report Abuse
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Very easy to earn cashback. Would definitely recommend.
  nicbee113 | 02 Apr 2018 Report Abuse
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I would rate topcashback 0 as they are thieves. BT great servive payment very fast, but tc have stolen it its been 6 weeks and payout still pending
  awest00 | 28 Mar 2018 Report Abuse
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Quick Payout
  prhagg81 | 26 Mar 2018 Report Abuse
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install (finally after 3months!) completed today and cashback has become payable same day. fastest ive seen on here
  anothadave | 23 Mar 2018 Report Abuse
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Great value of cashback, was quicker receiving the cashback than predicted. Excellent!
  CharlotteElizabeth86 | 23 Mar 2018 Report Abuse
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