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Buymobiles Reviews

“Super impressed with (the) speed of cashback becoming payable — other merchants could learn from these guys” is how one of our members described her experience with Buymobiles.net in a review they decided to leave. Other members have also clearly been pleased with the service provided by the mobile phone retailer, with comments left including “got a great deal on my new iPhone and quick cashback also” and “great service at great prices — and cashback paid on time”.

While it is true that some members have complained about their cashback being denied, having to put in a claim or having to wait a while for their cashback, plenty of others have been pleased with the process. Some of the comments left with regard to this include “Quick payout, always no issues”, “paid within two months — great” and “quick and easy — cashback confirmed quickly”.

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Buymobiles Reviews
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Absolute rubbish, ordered my phone back in June and the £30 cashback hasn't even so much as tracked.
  stevros1988 | 07 Jan 2011 Report Abuse
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Brilliant retailer, phone was despatched same day and replaced with no problems as screen was damaged. Was unable to match the deal they offered with any other supplier. Well done Buymobilephones.net, will definitely use again
  Nevster | 04 Jan 2011 Report Abuse
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Tracked at £0.01 within hours, not at the £30 it should have been. Lodged enquiry after a few weeks- still waiting for it to change.
  | 23 Dec 2010 Report Abuse
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I have been using this merchant for the past 12 months although I didnt go through tcb.It has been brilliant.I got 10 months line rental free by redemption and have had no problems.I submit the required bills at the appropriate time and my cash is paid straight into the bank every time.I now need another phone and will use them again,this time through tcb.No worries.All the other companies seem to have terrible feedback.
  fusiapink | 14 Dec 2010 Report Abuse
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Awful performance. Bought phone in Feb and have been chasing the cashback ever since. This company acknowledges nothing and has no concept of customer service. Find someone else!!
  | 09 Dec 2010 Report Abuse
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Brilliant to deal with!!
  Woo14 | 14 Nov 2010 Report Abuse
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Tracked at 1p within hours and was raised to £30 after 7 days. (Presumably after the 7 day cooling off period). Confirmed shortly after and became payable in just short of 3 months. Also payed a £30 cashback deal as part of the phone package on time (90 days). Merchant also sorted a problem with my contract within the hour via email. Would recommend.
  kingtrowel | 01 Nov 2010 Report Abuse
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Ordered blackberry mobilephone on contract with orange on sunday arrived on the wedensday, cheapest contract, everything went smoothly, site easy to navigate , showed cashback as one penny but has since upgraded as £30. Can't fault this site :)
  | 26 Oct 2010 Report Abuse
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tracked initially at 0.01 then was uplifted within a few days.
  big_al_81 | 25 Oct 2010 Report Abuse
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Bought my daughter a mobile from here 4 months ago. The deal included £40 cashback after 3 months on top of the £30 TopCashBack amount for a new contract. The phone came next day, the £40 cashback came bang on 3 months later, and now the £30 TopCashBack has paid out too. Excellent service all round. Cannot recommend highly enough, and will be using again when my mobile contract ends in February.
  RTR | 24 Oct 2010 Report Abuse
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Tracked at 1p but then 9 days later it tracked correctly. Awaiting it to be confirmed
  vegman | 20 Oct 2010 Report Abuse
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Cashback has tracked, but doubt it will ever be paid! Seems like I'm powerless to do anything about it either. Maybe one in the future this will be paid but looks like I'm just one of many still waiting.
  urbansoulpie | 20 Oct 2010 Report Abuse
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Originally tracked as pending at 1p then later changed to 30.00. Phone arrived within a few days with no problems. Good phone package at about 5.00 per month cheaper than going direct. Don't base your purchase on the free line rental gifts - this is by redemption and has to be claimed in six parts and at specific times spread over the term of contract (read their terms and conditions) so I imagine most people will either forget or won't be bothered!
  Andrima | 19 Oct 2010 Report Abuse
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l can said that this the best mobile retailer in the UK, very good price, good customer service, user-friendlily website, good 5-stars
  | 10 Oct 2010 Report Abuse
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Very pleased with the cashback and service from this mobile phone retailer and have just ordered another phone via cashback for my husband . A++
  whitney | 04 Oct 2010 Report Abuse
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Great retailer, phone delivered quickly and very good communications throughout.
  Trappist | 28 Sep 2010 Report Abuse
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1st time user and very happy with experience and would recommend
  ibbs69 | 23 Sep 2010 Report Abuse
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Ordered new contract phone in June - Still waiting for retailer to track cashback!! 3 months and counting!!!
  spamham | 10 Sep 2010 Report Abuse
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I expected £30 cashback from this company as I took out a new 2 year contract. However, it only tracked at £5 so I put in a claim nearly six months ago now but nothing has been done yet, despite several 'nudges'.
  beckywright | 09 Sep 2010 Report Abuse
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Took out a contract in Feb and the site didn't track it. Thats fair enough but it has taken up until now with repeated attempts to find out that I am not going to get my cash back. It is annoying to say the least that their simple answer 'exsisting customer' is the most explaination you get. So beware !!
  atomgear | 07 Sep 2010 Report Abuse
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Took out a contract in may and it tracked at £30 and its just been payed out, so 4 months from tracking to paying out. So i would recommend this retailer, but others seem to be hit and miss.
  sid104 | 02 Sep 2010 Report Abuse
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The £30 cash back for new contracts is either out of date or a lie. ive just purchased a new 18month contract from buymobilephone.net and in the cashback tracker its showing £0.01! Just a warning to other users. dont rely on the cash back. I don't know if other users have been more successfull but i have seen other coments on here to back up my experience. The shopping experience with buymobilephones.net however was good and efficient.
  | 02 Sep 2010 Report Abuse
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Ordered a contract upgrade, which at the time should have had £30 cashback - this has never materialised. Good deals, but don't expect them to pay what they should!
  Chief_Ady | 23 Aug 2010 Report Abuse
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I would strongly advise against buying from BuyMobilePhones if you are looking for cashback. They do not pay out , I have been waiting since Dec 09 and not had as little as a reply from them, If you want cashback go somewhere else!
  elofty | 21 Aug 2010 Report Abuse
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My order tracked ok but payment arrived 1 month later than expected date yet it did arrive so can't complain too much :-) As for order itself on my phone contract i received handset ok and got much better deal than networks offered at the time so good experince overall id use them again.
  Throttle | 09 Aug 2010 Report Abuse
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