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Collectplus Reviews
Reviews and experiences from TopCashback members who have shopped with Collectplus.
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Collectplus Reviews
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In the space of a week I have had 4 purchases track correctly and had to make 4 claims for purchases which didn't track.
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devios | 02 Dec 2013
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Since I commented that no cashback was tracking, I have received cashback on 2 further purchases so it seems to be working fine now.
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Crabman666 | 25 Nov 2013
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No success whatsoever with cashback on CollectPlus. Despite repeated purchases, the cashback has not tracked once.
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Crabman666 | 23 Nov 2013
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Highly recommend, service is a group enterprise from PayPoint and Yodel. Never had anything go missing and cheaper than Royal Mail. Cashback comes up straight away but takes some time to be avalible for payment
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| 12 Oct 2013
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The actual delivery service is very good - I believe it is done by Yodel. Customer service is poor but fortunately you don't need to contact them too often. If your problem is straight forward it will usually be resolved quickly and efficiently but if it is more complicated expect incomplete answers, responses that don't make sense and little follow through or returned emails or calls. Cashback tracking is also weak. In the last month I have experienced about 25% cashback tracking. You can of course lodge a cashback claim but it is all very time consuming and for the small amount involved it dilutes the 'benefit' of the cashback.
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mmiah8 | 24 Sep 2013
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Tracking is not accurate. Already filed a case for non received cashback and now again I have 4 transactions which are not being tracked despite I did a test tracking before each transaction (I used 4 services in 1 hour time each time with separate tracing).
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skulldagger | 19 Sep 2013
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No problems with the tracking, it is picked up within an hour or two.
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WoollyM | 15 Aug 2013
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Tracked fine for me within a few hours
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olijewell | 23 Jul 2013
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Does not appear to track reliably ie within a day or so. Therefore I suggest you keep a note of transaction date & time in case needed later.
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evatoth | 15 Jul 2013
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