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Cosmos Reviews

Reviews and experiences from TopCashback members who have shopped with Cosmos. Log in to review

Cosmos Reviews
	Deserves no stars. I was due over £300 in cashback as I booked through topcashback and never received my money. Holiday did not go to plan either with travel delays on the way home and issues with beds. The food on the tour was also disgusting.
	tpasha \| 12 Feb 2020 Report Abuse
	very happy very quick to track and pay
	SPEEDY22 \| 10 Sep 2015 Report Abuse
	Super fast with Cosmos was back a week and got paid out :)
	mrduxy \| 12 Jul 2015 Report Abuse
	Simple and great cash back rate.
	Member416379891746 \| 06 Jul 2015 Report Abuse
	Tracked payed 4 weeks later £68
	barclays33 \| 12 May 2015 Report Abuse
	Just like the previous reviewer we have booked a holiday via Cosmos earlier in the year and was expecting 111+ pounds back in cashback. After loads of messages/ nudges we have now been informed 4 days prior to our departure that we will not get the cashback as we have alledgedly gone through a third party!! We have complained to Topcashback about this as we had double-checked that it went through and was recorded on the site and indeed have done other transactions since without any problems at all? The reply we have received apologises for this and states that we possibly did it by accident and that Cosmos does not have to give details about this transaction as it is confidential!!!! If you plan to book a holiday with Cosmos expecting some cashback BEWARE i will certainly not be using them again and have urged Topcashback to investigate further.
	lynne1962 \| 28 Aug 2014 Report Abuse
	After 5 months (and countless 'nudges' from me) I've been told that the cashback won't be paid as I'd used another referrer. I can't see how I could have done this - I can see that the merchant has some positive reviews but for me it's been a complete waste of time - and no cash back at the end of it. Useless!! And very disappointed :(
	\| 15 Jul 2014 Report Abuse
	Still waiting from February; clicked through ok and made the purchase but didn't track. Not impressed
	\| 09 Jun 2014 Report Abuse
	Unable to book through Cosmos website, it's showing "unexpected exception" (!!!) after I put in payment details & wouldn't let me click "continue" again as I "may have already booked" Requested a callback - they are "having a nightmare" with the website (for over a week).I could have booked by phone but would obviously have lost my cashback-the Cosmos girl had never heard of any customer getting this & was quite scathing! She had plainly never heard of the Topcashback site!
	jille1304 \| 03 Feb 2014 Report Abuse
	Tracked in 3 days payed 10 days late but very happy read bad reviews and thought i wouldt get but did
	barclays33 \| 16 Jul 2013 Report Abuse
	Cosmos website wouldn't allow payment to be taken, kept giving error "Payment - Invalid Travel Code IB" :-(
	ihawker \| 22 Jun 2013 Report Abuse
	Tracked immediately, then disappeared from my account. Useless and waste of my time. Lodged a claim but declined as said I'd used a different search engine, cobblers. Just didn't want to pay out
	juliapows \| 22 Mar 2013 Report Abuse
	been waiting since june - tracked as zero - spent a lot on the holiday and thought it too good to be true to get cashback too - will probably wait forever and then get "sorry they said no".
	geelee \| 22 Nov 2012 Report Abuse
	no cash back received please acknowledge!!!
	c_clarke \| 06 Mar 2012 Report Abuse
	Cosmos website was the best price, very easy to navigate. Slight hiccup with transaction but sorted out very quickly. Thanks cashback.
	KeithH2511 \| 01 Dec 2011 Report Abuse
	Fantastic! Tracked and paid promptly. Nice bonus to be able to get a bit of cashback at the end of a holiday.
	rustysprocket \| 05 Nov 2011 Report Abuse
	Received good help from Customer service dept. Answered questions promptly and will look on their site first for next holiday.
	Robert_Stones \| 30 Sep 2011 Report Abuse
	I can only comment on the cashback experience so far as I haven't taken the holiday yet. However, this is the fastest holiday company to track. Unlike Thomsons/First Choice who I am still waiting to pay out from last year. Brilliant Cosmos.
	nashy22 \| 14 Feb 2011 Report Abuse
	Good site, excellent value for money holidays.
	Gizmo2nd \| 31 Aug 2010 Report Abuse
	cashback credited to account rather quickly, however I am still currently awaiting to withdraw this despite the cash available date having passed already.
	9135085250 \| 26 May 2010 Report Abuse
	ABSOLUTELY BRILLIANT!!! Took some time to get the amount payable. Stayed pending of short while but eventually payment done. Positive merchant and yes...recommended.
	ani \| 17 May 2010 Report Abuse
	Tracked straight away !
	Stewart2009 \| 21 Feb 2010 Report Abuse

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