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Get up to 10% of your purchase back
when you shop with Cotton Traders
Cotton Traders Reviews
Reviews and experiences from TopCashback members who have shopped with Cotton Traders.
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Cotton Traders Reviews
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Delighted with my purchase - quick and efficient delivery.??
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Avril_Munro | 11 Feb 2016
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Great service and prompt delivery
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cornishsett | 28 Jan 2016
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DONT BOTHER!!! For at least 4 years TCB have allowed this retailer to treat its users abysmally. As many have stated, cashback tracks initially then reduces to zero when payout is due. This is deceitful as CT probably think most people won't notice. If I hadn't already used the goods I purchased from them, I would return them immediately on principle; as it is I will NEVER use CT again. I'm not happy at being forced to give a star before a review can be submitted, as it gives a false impression, I would much prefer to give a MINUS rating.
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fianais | 29 Dec 2015
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Similar to others. Goods ordered a month or more ago and kept. Cashback has now dropped to zero.
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Kim131 | 24 Dec 2015
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TRACKED VERY EASILY
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debbieandpaul1 | 16 Oct 2015
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Cashback (only pence) declined without the decency of an explanation from either the retailer or TCB. In future, I'll be using alternative merchants who honour their promises
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Flintstone | 25 Sep 2015
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Update on my previous review. Have now been told my "Transaction cannot be traced" so won't be getting any money back. Very convenient excuse for them to give as I cannot prove otherwise although my purchase tracked and showed as pending before changing to £0. Luckily only a small amount but it is the principle of the thing. They promise cashback and then deny the purchase. So BEWARE when making a purchase from this company don't expect any cashback. They have lost a customer as I will not be buying from them again online or in their shops and will advise others to steer clear. The staff at TCB have been helpful in trying to reclaim my cashback.
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susieq | 05 Aug 2015
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they are claiming they don't owe me any cash back!! Ordered 4 months ago.
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mj33 | 04 Aug 2015
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Cashback tracked at first when purchase was made in April then was declined and set at £0. Still waiting to hear from Cotton Traders after lodging a claim for missing cashback in June. To add insult to injury I received an email today telling me they are a "Top Trending Merchant" and inviting me to place another order. I don't think so!!!!!!!!!!!!!
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susieq | 22 Jul 2015
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What have you got to lose. Place your order via Topcashback then you get some money back and everyone wins.
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BarbraStreisand10 | 03 Jul 2015
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Scumbags bought some clothes then declined any cash back. Not using them again
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Fulhamdowster | 09 Apr 2015
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Cashbackk???? still waiting after 14 months to be payable!!!! complete scam
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TelfordWolf | 05 Feb 2015
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Like others, my cashback has dropped to zero for no reason. My order was delivered quickly but disappointed in lack of cashback.
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hypnokaty | 21 Dec 2014
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Great service and delivery, cashback showed up quickly, but then declined!!
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BondM | 12 Dec 2014
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After 10 Months this is STILL sat as Confirmed? Absolutely useless. Judged on other reviews I suspect this will end up at zero after a year. Don't use them just for Cashback that's for sure :-(
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TelfordWolf | 07 Oct 2014
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Unfortunately I have to agree with the many other disappointed customers on here. I have made two purchases over the last few weeks, both for well over £100 worth of goods. My cash back was also cancelled. A message for Cotton Traders: you just lost yourself a customer, there are plenty more fish in the sea. May I suggest others do not fall for the same trap...you've been warned, they don't honour their commitment!!
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Loonic | 01 Oct 2014
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I put an order in last week to this company and it was tracked within minutes! I had already seen the majority of reviews on here and thought they must have got their act together - how wrong I was !!
I got part of the order last week and the second part came today. I've just logged on and seen my cash back has been withdrawn. I am furious and will be taking this further. This is an appalling way to do business. Why are they allowed to stay on here?? Come on TCB, get them to sharpen up or kick them off.
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mumikins | 15 Sep 2014
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Bought an item and went through TCB to do it.
Not tracked! Not happy!
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KKubert | 22 Aug 2014
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I followed all of the TopCashback guidelines for getting Cashback from Cotton Traders, however, according to them my claim for Cashback had been "Another marketing channel was credited with the sale".
Now am I to assume that Cashback was paid on this sale - but not to me ?
Very disappointed with Cotton Traders, there are other clothes sellers out there so I doubt if I will use them again.
Very disgruntled customer !
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Firework_phil | 28 Apr 2014
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Received confirmation email from Top Cashback that Cotton Traders purchase had been processed & accepted but then later down the line months later before transaction was confirmed but not paid, Cotton Traders decided not to pay out replacing the amount due to be paid with 0.00 which to me had been worth £1.26. Not a large amount but on principle not happy. I had not returned the goods so could think of no other reason why cashback was not paid out.
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Lynn1959 | 08 Jan 2014
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Cashback was reduced to zero with no explanation - very disappointing. Won't be ordering again.
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tinytina62 | 13 Dec 2013
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Poor experience. Cashback tracked quickly but upon becoming payable it went to £0. Not impressed!
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sfowlston | 04 Dec 2013
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Cotton Traders don't play fair, they are on here and the question to be asked is why? What is the point of Topcashback allowing companies to be included when time and time again the companies don't con their customers. you make a purchase and then months down the line the cashback is suddenly declined and you end up with Zero. well Cotton Traders people will vote with going to another trader, one who plays fair. Thanks for nothing, (actually its what I am going to be ordering with you in the future- Nothing)
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JANBARM1 | 02 Dec 2013
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