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Debenhams Reviews

Reviews and experiences from TopCashback members who have shopped with Debenhams. Log in to review
Debenhams Reviews
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We've been really surprised and impressed by recent experiences of Debenhams. Having rather dismissed them as a pretty ordinary department store we've done a good portion of our Christmas shopping there across several departments and at very competitive prices
  big_al_81 | 23 Dec 2008 Report Abuse
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tracked and paid as stated
  kelkoo | 21 Dec 2008 Report Abuse
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Absolutely appalling customer service - sent me the wrong item twice, no one able to help sort out the problem kept passing me from one dept to another. Will never use again and wouldnt recommend - sorry!
  nickank69 | 18 Dec 2008 Report Abuse
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tracked within 48 hours
  ckn0206 | 18 Dec 2008 Report Abuse
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excellant
  | 17 Dec 2008 Report Abuse
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Prompt delivery
  harrybo | 16 Dec 2008 Report Abuse
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Quick to track but then cancelled my order for me so I don't suppose I'll get any cashback!!
  daniel2267 | 16 Dec 2008 Report Abuse
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Wide range of fashion and home wares at reasonable prices with some excellent special offer deals.
  DEH | 16 Dec 2008 Report Abuse
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Large stock. But better to wait until they have a sale on before buying.
  dbowen | 16 Dec 2008 Report Abuse
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A promt and good service
  judithm | 15 Dec 2008 Report Abuse
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I'm having quite a problem with them right now. I placed an order which was accepted, but then next day I received an email saying they had cancelled the order with no explanation as to why. I emailed Customer Services and got no more information. A single concilliatory email and then no response when asking what the specific problem was. I ordered the same item again and had the same cancellation problem. Very poor.
  drjfmiller | 15 Dec 2008 Report Abuse
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Ran very smoothly
  annep | 15 Dec 2008 Report Abuse
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Very good
  PMB | 15 Dec 2008 Report Abuse
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Tracked well within the time specified.
  SBL | 15 Dec 2008 Report Abuse
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Never used it b4 but how fab. Thanks
  | 14 Dec 2008 Report Abuse
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No problems, all worked well
  | 13 Dec 2008 Report Abuse
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tracked very quick. item delivered when stated . very good
  oliveoil | 12 Dec 2008 Report Abuse
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Very happy and easy to do.
  | 12 Dec 2008 Report Abuse
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Tracked Quickly. No Problems so far.
  | 12 Dec 2008 Report Abuse
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Tracked quickly.
  karmor | 12 Dec 2008 Report Abuse
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Excellent delivery, other than no indication given that if an order has more than one item they will be sent separately. First item delivered carries the sole delivery charge.
  Alexandra | 11 Dec 2008 Report Abuse
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Quick tracking and easy to use.
  | 11 Dec 2008 Report Abuse
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gr8 ! fast and simple to use!
  crybaby | 11 Dec 2008 Report Abuse
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First time using this retailer on-line. Good experience. Thanks.
  Vetbubble | 11 Dec 2008 Report Abuse
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love the store. they are always having sales and they deiver quickly. all this and cashback too.
  linzm | 10 Dec 2008 Report Abuse
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