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Get up to 12% of your purchase back
when you shop with Debenhams

Debenhams Reviews

Reviews and experiences from TopCashback members who have shopped with Debenhams. Log in to review
Debenhams Reviews
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Super fast delivery, well packaged, but very slow to pay cashback.
  fmm | 30 Nov 2011 Report Abuse
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Quite a few items were not in stock but the website said they were- so disappointed.
  Sporter | 29 Nov 2011 Report Abuse
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Quick to track and pay - definitely will use again
  Muffin79 | 29 Nov 2011 Report Abuse
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Quick emails from Debenhams following my order and further emails re. despatch. Good quality products. My only disappointment was in the packaging of the garments. I had ordered the garments as Xmas presents and expected far neater packages with printed cardboard around the garments - hence the 3 stars against quality of product - product was fine, packaging not so good.
  | 28 Nov 2011 Report Abuse
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excellent
  Adp250986 | 28 Nov 2011 Report Abuse
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excellent service, speedy delivery despite choosing free option, overall very happy
  | 27 Nov 2011 Report Abuse
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Not impressed. I ordered a duvet and two covers. The covers arrived, but they had run out of duvets. Covers not much use for a product I did not have. I looked at Tesco and they had the same product, cheaper and available next day!!
  teh | 27 Nov 2011 Report Abuse
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My purchase tracked within hours and was payable within 6 weeks! Delivery times were fast and they had a helpful no nonsense returns policy as well. A+
  ErinFinnsMummy | 26 Nov 2011 Report Abuse
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On the whole they are a good retailer. However, if you have a problem their customer service leaves a lot to be desired.
  ourfamily | 25 Nov 2011 Report Abuse
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Goods arrived over a period of weeks, in a variety of parcels. Had to return an item, far too much bother, took Debenhams six weeks to reimburse me.
  Marie Prestwick | 25 Nov 2011 Report Abuse
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very fast, good product
  stryk | 25 Nov 2011 Report Abuse
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Easy to use retailers website. Good (proactive) communication from retailer when delivery was potentially going to be late in dispatching. A few of the boxes were a little bashed in transit - product still useable.
  | 24 Nov 2011 Report Abuse
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great cashback from top cashback website. lovely product.
  maria_xxx | 24 Nov 2011 Report Abuse
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WHAT A WASTE of time i made an order of christmas presents only to be emailed 2 days later to be told that they were unable to fulfil order due to lack of stock, i called them and was told to reorder, whats the point of that if they not got the stock in the first place.... Well disappointed in such a big company... wont be shopping here again!
  nickybaber | 24 Nov 2011 Report Abuse
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Great site and fab products!
  katesmith73 | 23 Nov 2011 Report Abuse
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I was really pleased to recieve a extra 10% discount on very good sale prices and cashback as well no point queueing in shops when i can get free delivery and cheaper prices
  chris_a170 | 23 Nov 2011 Report Abuse
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excellent service
  | 23 Nov 2011 Report Abuse
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Recent item ordered was faulty. made use of convenience of returning goods to the store for refund.
  asreilly | 23 Nov 2011 Report Abuse
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Code RX92 also works with non-Debenham cards. I got the 20% off using a Tesco mastercard
  Savvysaver | 22 Nov 2011 Report Abuse
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Has successfully tracked for all 3 purchases so far, confirmed quickly and I've received my first payment more quickly than I expected. Delivery from Debenhams is fast and the returns by post are easy (with no problems returning this way so far). Not possible to return some concessions to store though.
  colabean | 22 Nov 2011 Report Abuse
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I found no problems at all dealing with Debenhams and the merchandise is of good value.
  GillyRu | 22 Nov 2011 Report Abuse
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very good service and very fast to
  | 21 Nov 2011 Report Abuse
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Quick tracking and delivery. Awaiting cashback
  slioch84 | 21 Nov 2011 Report Abuse
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Great company no problems recommend
  mackie2808 | 21 Nov 2011 Report Abuse
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This is the second time I have ordered from Debenhams through TCB, and, although I have been happy with the goods, the cashback has failed to track. Come on Debs,live up to your reputation!
  granjit | 21 Nov 2011 Report Abuse
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