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Get up to 12% of your purchase back
when you shop with Debenhams
Debenhams Reviews
Reviews and experiences from TopCashback members who have shopped with Debenhams.
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Debenhams Reviews
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Order came through as expected, on time, no problems and cash back has been confirmed.
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srberry | 30 Dec 2010
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debenhams is my favourite shop but their online customer service stinks!!!!!!! they are a complete nightmare!
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mikeyman | 29 Dec 2010
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some items did not arrive but debenhamsrefunded them straight away
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| 27 Dec 2010
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Really pleased with quick delivery, far better than other retailers
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| 24 Dec 2010
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Very happy with my purchases. Will use again
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romiley68 | 21 Dec 2010
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I found the website to be easy to use, the order process easy to use and the cashback was tracked in a couple of days of the delivery of my order - would definately use again!
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793191403 | 20 Dec 2010
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Easy way to earn cash back no hassel. Pay out quite quick.
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| 19 Dec 2010
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Bought a fragile item which was "display boxed" which was meant to be a gift.
Debenhams put it in a plastic bag with no protective bubble wrap or other support so the display box arrived battered and I was unable to give this as a present.
It looked like it had been kicked around!
I have since returned this for an exchange instore.
Debenhams Customer Service said "it's a busy time of year and we're forced to get things out quickly" NOT the right attitude! Other retailers manage to protectively box items that need it.
Won't be buying from them online again due to this.
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Jojo_Savvy_Shopper | 19 Dec 2010
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Nice website, quick to track. Prompt delivery. Friendly and helpful call centre staff. Easy returns if needed.
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shoppergirl | 18 Dec 2010
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Excellent service and prompt tracking
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invisible_cabbage | 18 Dec 2010
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very fast to track now awaiting confirmed and payable
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aandd | 18 Dec 2010
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Cashback tracked quickly but slow to confirm.
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kada | 18 Dec 2010
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Great, tracked quickly, excellent products and service. Thank you.
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pancake40 | 17 Dec 2010
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Cashback tracked quickly. Received the item after a week, before I received the 'item dispatched' email. Item was well-packaged and I will definitely use Debenhams online again.
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Alabamas9 | 17 Dec 2010
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The cashback tracked fine - just waiting for payment. Was a little disappointed that retailer could not complete full order. Advised item was out of stock but this was not mentioned on website
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charliemonaco | 16 Dec 2010
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Goods damaged in post due to surprisingly poor packaging. I've never had this problem with other retailers such as Amazon and John Lewis.
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pauldean | 16 Dec 2010
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tracked quickly on fab priced sales item
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ruthholling | 16 Dec 2010
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Happy to get cash back thank you
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snapallie | 15 Dec 2010
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Very fast tracking and speedy delivery
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jonwinter | 14 Dec 2010
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