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Deliveroo Reviews

Reviews and experiences from TopCashback members who have shopped with Deliveroo. Log in to review
Deliveroo Reviews
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So unreliable for tracking
Mostly doesn’t track. Very poor example. Perhaps should be removed from the site as very infrequently tracks or pays cashback and from the looks of it I’m far from alone to acknowledge this.
  starb81 | 23 Feb 2024 Report Abuse
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Dreadful; why doesn’t TCB remove Deliveroo?
All legitimate claims dismissed by Deliveroo, and only after months and months of being kept waiting. TCB should remove this merchant without delay because Deliveroo and/or its network affiliate doesn’t seem to be honouring cashback. Look also at recent reviews of Deliveroo by members. Just dreadful.
  cashbackexpert | 16 Jan 2024 Report Abuse
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Does not Track and Keeps Declining!
More than half of the time won’t track and will decline claims if you try — better off using a different service!
  Member12103534849514 | 19 Dec 2023 Report Abuse
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Doesn't pay out
Awful, never been paid out for it despite numerous clicks on this site, and meeting the terms and conditions. Disappointing. They need to remove this from their site as it doesn't work at all.
  ChloeSchip | 02 Dec 2023 Report Abuse
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Don't bother
Never track purchases and when you put in a claim they never pay out. Noticed that one did track after many months of non use them back to dodging. Very disappointing.
  sunny_sideup | 20 Oct 2023 Report Abuse
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Many order for work and never tracks.
All orders get declined.
  WJohnson2709 | 17 Oct 2023 Report Abuse
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Pointless being on TCB
Never tracks, and then when you try to claim “missing cashback” it’s always declined. So don’t bother wasting your time with Deliveroo through TCB
  Shelzy123 | 10 Oct 2023 Report Abuse
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No point in having Deliveroo on Topcashback
Rarely tracks and if it does ends up being declined.
  givemecashback | 14 May 2023 Report Abuse
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Stopped tracking
I’ve lodged claims for the last 6 orders I’ve made via deliveroo as they stopped tracking and they’ve all been rejected. What’s the point of having them as a retailer if it doesn’t work and they reject all my claims!
  Rachelle1103 | 01 Apr 2023 Report Abuse
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Not paying out
  Tobobobo | 18 Jan 2023 Report Abuse
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Never track any cashback. Gave up on it. Should be removed from the cashback site
  Yuanyee | 20 Dec 2022 Report Abuse
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Ordered via topcashback under new customer offer, did not open any new tabs and deliveroo still declined the claim
  Toff92 | 01 Nov 2022 Report Abuse
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I stopped bothering to lodge claims from them as they obviously don’t track. Just logged into my claims page to check another claim and noticed all the Deliveroo ones are DECLINED. The reason makes it sounds like it I’m using some other site?? I only use TopCashback, it’s one thing for an order not to track, it’s another to feel like you’re being accused of scamming. They need to be removed for this site.
  NOORIEUK | 15 Oct 2022 Report Abuse
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Cashback doesn't even track when you get to the checkout page!
  GraceLovesLondon | 06 Oct 2022 Report Abuse
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Don’t use. Always decline cashback on multiple orders
  robbo837 | 28 Sep 2022 Report Abuse
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On purpose don't record and reject legitimate claims. Cancelled my subscription with them.
  sunny_sideup | 08 Jul 2022 Report Abuse
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Totally useless. Just had 9 claims going over 8 months all rejected within seconds. Blatently rejected without any checks claiming they wernt the last referral. If they wernt then I wouldn't have been able to submit a claim! Avoid
  Jayeshdave | 08 Jul 2022 Report Abuse
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They declined cashback so cannot recommend
  trishajcs | 08 Jul 2022 Report Abuse
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This is worst one never use deliveroo they never pay on orders
  baldric | 08 Jul 2022 Report Abuse
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Existing customer cashback seems to have gone wrong since the start of this year. Did everything as normal on various orders, clicking through topcashback, but five claims for missing cashback have all now been denied after submitting to deliveroo, with deliveroo claiming that they weren't done through topcashback.
  greenamber | 08 Jul 2022 Report Abuse
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Hasn't tracked in over 8 months. So many orders cancelled after ETA of food with 72 hours for a refund
  Shannon1985 | 02 Jul 2022 Report Abuse
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Spent over £90 didn't even track, please remove from site
  Amandaj1980 | 01 Jun 2022 Report Abuse
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Pointless.... One star and that too many already
  francis17 | 23 May 2022 Report Abuse
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Over 10 claims incorrectly declined for the reason "due to the network agency not identifying TopCashback as the last referrer for your transaction."
  alantai | 12 May 2022 Report Abuse
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Doesn’t track and they reject every claim. I wouldn’t trust this merchant. 20 claims over a year rejected.
  Deebie | 11 May 2022 Report Abuse
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