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Get up to 10.5% of your purchase back
when you shop with DFDS Seaways
DFDS Seaways Reviews
Reviews and experiences from TopCashback members who have shopped with DFDS Seaways.
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DFDS Seaways Reviews
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Didn't pay
As a ferry company, they're solid. But having followed their guidelines to the letter - cleared cookies, clicked through, completed transaction all in one browser session - no cashback tracked. When they reviewed the missing cashback submission, they declined as "retailer guidelines not followed". Looks more like trying to get out of paying 4% of a hefty booking. A reminder always to see cashback as a bonus if it comes through, and not deciding which retailers to use based on the cashback. So all good, but just disappointed.
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JamesOakley | 16 May 2023
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Consistently refusing payout
I've used DFDS via Topcashback on several occasions - on each occasion except 1 they have refused the cash back payout, using different excuses, including that cookies may not have been reset; used a wrong offer, etc.
I think they are using Topcashback to attract customers without any intention of making cashback payments.
Annoyed
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harryloots | 11 Apr 2023
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DFDS do not pay up, very poor, the topcashback team were good at helping but full cashback NOT PAID
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larb | 08 Dec 2022
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refused cash back on a legitimate Newcastle to Amsterdam transaction with no explanation.
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Monkeynutmummy | 14 Nov 2022
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They pay as promised…
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peterhipkiss | 06 Nov 2022
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Quickly, easily and conveniently.
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Zbezek | 04 Nov 2022
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just book through top cash back
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Member763927354633 | 19 Oct 2022
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good cashback, reliable, excellent service. Shame they provide cashback to new customers only
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Gilberto71 | 13 Aug 2022
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DFDS cancelled my cashback after waiting a long time, apparently because the transaction did not track (it did, I was very careful). What I think happened: due to delays at Dover, I missed my scheduled ferry and was put on another later one. Mabye my inital booking was edited on their system and that made it cancelleable. Very disappointed that the cashback was cancelled.
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bernardmc | 27 Jul 2022
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Very good, amazing, without any problems
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Darek Michalczewski | 07 Jul 2022
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I always have problems with DFDS. They always find a way to decline despite everything being done by the rules. DFDS is a very unreliable merchant.
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efjacobson | 10 Jun 2022
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EXCELLENT SERVICE VERY HAPPY.
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talatthegreat | 29 Apr 2020
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Paid in full and in good time.
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Steve_1655 | 10 Apr 2020
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Refused to pay £20 cashback with no reason. Never again
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tuziol | 06 Dec 2019
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very fast payment. I recommend
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dauser | 23 Nov 2019
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Never tracks automatically. Always have to log a claim. very annoying.
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Xellesia23 | 05 Sep 2019
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DFDS prices and service are the best cross channel operator, combined with top cash back an even better deal.
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Lord Merlin | 03 Sep 2019
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THEY DON'T PAYOUT AFTER YOU HAVE USED THEM.
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racheljack1 | 14 Aug 2019
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Great site & really easy to use
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lynndj1 | 15 Jul 2019
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great company easy to use value for money
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Cammy67 | 30 Jun 2019
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Thanks for getting back to me with my cashback
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adriangillman | 30 Jun 2019
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Had to involve Customer Care. Took 8 months to pay
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andipandi | 26 Jun 2019
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Prompt payment, no hassle.
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mrpj100 | 15 Jun 2019
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I've had cash back from DFDS three times now. Always shows up quickly and pays out in about 7 weeks. Nice to get a bit of money back from booking a holiday.
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mrssalsbury | 10 Jun 2019
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