Get up to 12% of your purchase back when you shop with DHL eCommerce UK Join TopCashback Free
Get up to 12% of your purchase back
when you shop with DHL eCommerce UK

DHL eCommerce UK Reviews

This may be your first time booking your parcel delivery online or you may be a dab hand at shopping around for the best parcel delivery rates online. For cheap, next day, UK delivery that’s reliable and trackable then send with one of the most trusted courier companies in the world. Whether you’re sending the birthday gift there when you can’t be, or that little something special, ‘’just because’’… we know it’s what’s inside your parcel which counts, that’s why you can count on us to get your parcel from your door to theirs – at a cost that won’t break the bank.

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DHL eCommerce UK Reviews
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AVOID - DHL don't payout! check the reviews.
Next day delivery with DHL took four days! Box arrived split open, with one missing item and another damaged item. The claims process has been very time consuming and not yet resolved. Cashback transaction din't track, topcashback submitted the claim and DHL came back with with transaction was "cancelled, returned or refunded"! The tracking shows the item as delivered late. There's also an email confirming late delivery. Another company to avoid.
  chrisnets | 17 Sep 2024 Report Abuse
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Cashback doesn't track
For many months, cashback has not tracked with this vendor, requiring a missing cashback claim to be submitted. They have now started to decline my missing cashback claims with the reason that I have used a discount code. This is factually incorrect. To be fair the DHL service is usually very reliable with next day deliveries, so I can't fault them there. I will continue to use them, but it would be nice to receive cashback for my purchases too.
  i1694 | 18 Jul 2023 Report Abuse
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fast cashback
fastest cashback i received on this website
  RiyasK | 06 Jun 2023 Report Abuse
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Twice transaction from DHL didn’t track and after submitting claim DHL refused to pay the cashback
  MARTA_EUSTICE | 21 Jul 2022 Report Abuse
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Excellent product. Thank you for the cash back
  digger911 | 21 Apr 2022 Report Abuse
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Simply doesn't track.
  i1694 | 18 Jan 2022 Report Abuse
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Reliable courier service. However the last three orders have not tracked and they did not honour the NOV05 discount code. Indeed, they deducted the amount from the basket and then took the full payment anyway.
  i1694 | 01 Dec 2021 Report Abuse
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ok...nothing special just ok
  malcolmread11 | 11 Sep 2021 Report Abuse
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Thanks - Very much appreciated...!!
  Stephen_131 | 09 Jun 2021 Report Abuse
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Excellent product. Thank you for the cash back
  digger911 | 07 Jun 2021 Report Abuse
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Very poor service from subcontractor
  autopre | 10 May 2021 Report Abuse
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Excellent product. Thank you for the cash back
  digger911 | 14 Apr 2021 Report Abuse
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Stunning service - less than a day and the parcel was delivered...and it was cheap!
  malcolmread11 | 13 Feb 2021 Report Abuse
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Excellent product. Thank you for the cash back
  digger911 | 02 Feb 2021 Report Abuse
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Lots of cashback was declined
  bargainbuyer | 22 Dec 2020 Report Abuse
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Shockingly bad, managed to loose 3 different parcels, customer service slow and none responsive
  Martin8 | 09 Dec 2020 Report Abuse
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Good ,payable fairly prompt, although actual service , delivery parcel to France was slow
  clambert47 | 03 Dec 2020 Report Abuse
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won't honour Cashback
  TopHappy | 17 Nov 2020 Report Abuse
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Parcel to Germany got returned for no reason, had to book again, was ok 2nd time, but not happy about the delay and no compensation. I have used before to Germany and they were ok. In April I sent a parcel to France which got returned for no reason but to wrong address, had a fight with them to pay out for compensation, they did eventually but it wasted a lot of my time, cheap service but has problems.
  bargainbuyer | 21 Sep 2020 Report Abuse
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very fast payment. I recommend
  dauser | 08 Nov 2019 Report Abuse
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ok could be better
  petebarnes16 | 14 Aug 2019 Report Abuse
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fast payments never had any problems with this merchant
  janeta1154 | 09 Jul 2019 Report Abuse
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Not a good service parcel haven't arrived on time it was my daughter birthday and she received her gift offer next day because I book parcel through them
  Muhammadzafran | 04 Jun 2019 Report Abuse
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Awful service. Failed to notify me of delivery slot. Contacted company who said they would impliment straight away, and 4 hours later, nothing. Contacted them again and gave me a delivery slot - driver had no record of the collection. Following day, got a misterious refund and informed delivery was being returned because dimensions were incorrect (apparently by a matter of a cm or two) - appalling company. Avoid at all costs!
  PatrickJNunn | 17 May 2019 Report Abuse
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The worst company ever. The parcel should be deliver within 5 days but it is still in UK and now I can not track it and they do not want to say it is lost. AVOID
  alhajzin | 06 Apr 2019 Report Abuse
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