Get up to 6% of your purchase back when you shop with Direct Cosmetics Join TopCashback Free
Get up to 6% of your purchase back
when you shop with Direct Cosmetics

Direct Cosmetics Reviews

Reviews and experiences from TopCashback members who have shopped with Direct Cosmetics. Log in to review
Direct Cosmetics Reviews
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Don't use if you expect cashback
They don't award cashback for qualifying purchases. They immediately declined the cashback for my purchase even though I did not use a voucher code. I wish I had used a voucher code now.
  kaelin | 28 Feb 2023 Report Abuse
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Bought battery operated Manicure set for fraction of price any where else online or in store, everything about order went like clockwork, highly recommended.
  soapysue | 09 Jan 2020 Report Abuse
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Spot on time delivery, very well packaged, amazing value for item purchased and cashback, whats no to like?
  soapysue | 05 Dec 2019 Report Abuse
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fast paying cashback, quick delivery and good rates
  finimo | 04 Dec 2019 Report Abuse
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didnt track the claim denied for no reason stay away if you want cash back
  donnajbrooks | 20 Aug 2019 Report Abuse
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Happy with product but CB didn’t track so made a missing CB claim, which was declined even though I went through TCB and provided order number.
  DawnRobinson | 07 May 2019 Report Abuse
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Fastpayout.
  TWOSUITS | 03 Jan 2019 Report Abuse
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Thank you D C for the many lovely bargains I have been able to purchase from you very user friendly website. Prompt delivery too and good quality always
  goldiejh | 17 Mar 2017 Report Abuse
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Fast delivery and prompt cashback
  vriel | 10 Mar 2017 Report Abuse
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fast paying
  balld1 | 28 Dec 2016 Report Abuse
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Good experience & prompt delivery.
  jenpet | 26 Sep 2016 Report Abuse
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didnt get the new customer discount rate
  anilgambhir | 17 Jan 2016 Report Abuse
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I ordered from them twice in the same month. The first cashback was declined due to 'being credited to another channel'. The second cashback was declined because of 'wrong voucher code used' I was careful with my clicks and I certainly didn't use any voucher codes so, adding this to the experience of other users, I conclude that they want the click throughs from topcashback but aren't willing to pay for them. On principle, I have not used this company again, despite their good prices.
  aranhe | 30 Apr 2015 Report Abuse
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Clicked through and ordered, didn't track. Opened a claim and even though there is clear evidence of click through they won't pay out, shame to provide such poor after sales and lose any future business over a few pence but hey ho.
  | 26 Nov 2013 Report Abuse
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Don't count on the cashback, the supplier declined to pay it and I know I did everything as I should have. I will not purchase from this supplier in the future.
  Pammy | 01 Jun 2013 Report Abuse
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I have ordered 3 times from Direct Cosmetics and on every occasion the cashback was refused, even after I claimed. The retalier's products are great. Their customer service with regards to Cashback: appalling.
  aranhe | 29 May 2013 Report Abuse
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The merchant did not trace my purchase.
  | 14 Oct 2012 Report Abuse
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Website is a bit tedious to use, but delivery is super-fast and securely packaged, even during Christmas period, and with the cash back delivery costs become minimal - overall good value and service - what more do you need!
  | 04 Jan 2012 Report Abuse
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I have been ordering from this site for a number of years now, and always find some interesting products at a good price. And no issues with the cashback, tracked and paid OK.
  wishiwasonholiday | 02 Jan 2012 Report Abuse
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Always a good site to use and the c/b covers the p and p.
  SiParkes | 23 Nov 2011 Report Abuse
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Made two transactions with this retailer. Transaction 1 - Item arrived as purchased but very slow delivery. Transaction 2 - Item did not arrive and enquired a week later as to the order status. Item no longer in stock and retailer did not bother to advise claiming the 'email got lost'. Poor service in terms of communicating with the customer. Items not in stock should not be advertised on the website!! Cashback for first purchase tracked very quickly.
  442454 | 16 Sep 2011 Report Abuse
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Cheap price on products I would normally purchase with additonal cashback - win win all round.
  happy_tinker | 12 Aug 2011 Report Abuse
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this was a recent purchase so am still awaiting the cashback
  lemu | 07 Aug 2011 Report Abuse
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HAVING DIFFICULTY TRYING TO CLAIM CASHBACK DESPITE THE FACT THAT CASH IS STATED AS PAYABLE.
  898657402 | 05 Aug 2011 Report Abuse
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order 5 lipglosses marked 'imperfect' no explanation what this means - when received i immediately requested a refund because they were unsealed and very gloopy and seemed old - complaint dealt with without fault, i shall now see if i have been refunded
  SAMantha5 | 25 Jan 2011 Report Abuse
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