Get up to £31.50 of your purchase back when you shop with Direct Line Pet Insurance Join TopCashback Free
Get up to £31.50 of your purchase back
when you shop with Direct Line Pet Insurance

Direct Line Pet Insurance Reviews

Have a read through the Direct Line Pet Insurance reviews below and you’ll see many TopCashback members who bought a policy from them through us were clearly pleased with their experience. People who mentioned Direct Line themselves left comments such as “great service, great price”, “excellent from start to finish” and “very easy to deal with, would recommend”. Plenty of other members are complimentary about the cashback process.

One said: “Straightforward and cashback paid on time.” Some examples of other remarks you’ll find include “paid out quick and was super easy”, “always pays out without hassle”, “quick process and payment” and “cashback arrived very quickly”. Someone else stated: “So easy to do and very quick payout.” Take a look at the Direct Line Pet Insurance review feedback on Smart Money People and you’ll see more positive comments.

One customer said: “During an extremely sad and grief-stricken time when losing my beloved pet, Direct Line could not have dealt with the situation in a kinder, more compassionate way. They made every claim easy and straightforward, and I genuinely felt the people I was talking to cared.” Some of the other feedback you’ll see includes “we’ve had cover for our horse for the past 13 years and find that it’s great value for money compared to anything else on the market” and “we have a diabetic cat and they deal directly with the vets on an ongoing basis, making it extremely easy and manageable for us, taking any stress away from the process”. Log in to review

Direct Line Pet Insurance Reviews
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Tracked but then declined cashback
  KC30 | 17 Apr 2018 Report Abuse
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Paid out super quick and was so easy
  Marlsjayb | 10 Apr 2018 Report Abuse
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Excellent cash back service with competitive policies
  Janiceco | 03 Apr 2018 Report Abuse
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Despite taking money from me every month for a year, and even paying out for a claim I had to make, they refused to pay me my cashback saying they had no record of my policy. What a complete joke. Will never use again.
  tbateman57 | 29 Jan 2018 Report Abuse
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Paid out on time - I'm not sure why it takes several months but overall a good experience!
  CCTRIM | 23 Nov 2017 Report Abuse
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Declined my payment - not happy
  SarahLoubieSmith | 31 Jul 2017 Report Abuse
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cashback took a while but finally came in
  Nadean69 | 22 Jul 2017 Report Abuse
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Great service and prices
  vanda1975 | 20 May 2017 Report Abuse
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It was worth the wait :-)
  Sur | 16 May 2017 Report Abuse
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Very good price for insurance and easy to deal with online
  Pozziel | 29 Apr 2017 Report Abuse
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Easy peasy
  paulkolsen | 23 Jan 2017 Report Abuse
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Took a long time
  sharoncoll | 16 Jan 2017 Report Abuse
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great prices
  linkinmad | 19 Nov 2016 Report Abuse
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straightforward.
  andydickin | 12 Nov 2016 Report Abuse
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They still haven't paid out and I had to dispute it! Same for my car insurance. Do not use them!
  lhorton79 | 04 Nov 2016 Report Abuse
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They still haven't paid out and I had to dispute it! Same for my car insurance. Do not use them!
  lhorton79 | 04 Nov 2016 Report Abuse
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Excellent offer, best coverage, would by again from Direct line
  RubyDi07 | 29 Oct 2016 Report Abuse
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Takes a while (5 months) for cash back to be paid but eventually went through.
  Mb201970 | 21 Oct 2016 Report Abuse
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Yes, seems very good no reason to use this service.
  MillieMoo1972 | 01 Sep 2016 Report Abuse
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im still waiting from 17 dec 2015 look like im not get it.. topcashback dont wait to no to never again STAY AWAY IF I WAS U
  manufto15 | 08 Jul 2016 Report Abuse
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slow start but finally came through after lodging a claim
  SaraJane1970 | 25 Jun 2016 Report Abuse
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fantastic , good price for insurance, excellent cashback plus highly recomend the insurance sorted my claim out within 7 days
  | 21 Jun 2016 Report Abuse
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still no money yet from 17 dec 2015 if i was you stay away as not sure if there going pay out at all ..
  manufto15 | 26 May 2016 Report Abuse
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Extremely disappointed expected them to be reliable but I apparently don't qualify for cash back despite meeting needs. Very disappointed
  StephenLeslie | 07 Apr 2016 Report Abuse
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Terrible delay, took absolutely months to get cashback and only because i put in a customer service query. The cashback time lag was unacceptable, as it was on the basis of the cashback that I took out the policy
  melberman | 25 Mar 2016 Report Abuse
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