Get up to £50.00 of your purchase back when you shop with EDF Join TopCashback Free
Get up to £50.00 of your purchase back
when you shop with EDF

EDF Reviews

While some members who chose EDF to be their energy supplier have reported issues with their cashback, many members have left positive EDF Energy reviews, with some saying theirs was paid out faster than expected. Comments include “good cashback rate for switch over — two to three months to pay out” and “brilliant. Saved on dual fuel and cashback showed within five hours”.

Our members seem to love the company too. One said: “EDF have been very efficient and helpful in setting up my account and dealing with any queries or problems I have had.” Others praised the fact their site is easy to use and the switching process not confusing at all. EDF Energy review feedback includes “a very good service and an easy changeover” and “smooth transition from my previous supplier — kept me informed at every stage”.

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EDF Reviews
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Took about 6 weeks and posting an enquiry before this one tracked. Still awaiting payment
  Shirker | 17 Dec 2009 Report Abuse
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Didn't track initially, had to submit a claim. Took longer than expected.
  | 17 Dec 2009 Report Abuse
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received cashback although a little slow
  yorkshireman | 16 Dec 2009 Report Abuse
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Transfer to EDF went very smoothly, became a customer on 20 October 2009, still have not received the cashback tho, it is now 16 December
  | 16 Dec 2009 Report Abuse
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I initiated the switch to EDF in August and the process completed in early Oct. It is now the middle of December and I still have not received cashback despite chasing EDF and Topcashback. I'm not impressed
  | 16 Dec 2009 Report Abuse
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Didn't track initially but with TCB help payment now received matching the cashback offer. This did take a while to sort, but worth the wait!
  at79 | 15 Dec 2009 Report Abuse
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payment was 'due' over 6 weeks ago now. getting fairly bored of waiting for it.
  mystify5 | 15 Dec 2009 Report Abuse
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£60 tracked on 13th August - Still waiting for payment med December. Has been shown as confirmed for a good couple of months now. Im wondering how much of it is EDF and how much is topcashback.
  | 15 Dec 2009 Report Abuse
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cashback of £60.00 became payable on 31/10/09. Still havent had anything.. very poor
  tiffany107 | 14 Dec 2009 Report Abuse
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Transaction didn't track so had to do a manual claim, £60 now tracked but still not become payable!!
  Liz2906 | 14 Dec 2009 Report Abuse
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Did not track initially! Had to submit manual claim. Still not paid after almost three months!
  | 14 Dec 2009 Report Abuse
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Order did not track initially until a claim was made. Payment seems slow (now 3 months), but will pursue once 100 days has elapsed.
  daillyboy | 14 Dec 2009 Report Abuse
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Still waiting for payment, I think that we have to have 3 months of direct debits before we can get payment. was hoping the money would come through for christmas but i think it will be the new year before we receive
  AFox75 | 13 Dec 2009 Report Abuse
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Very poor tracking, got there in the end after chasing
  delcash | 12 Dec 2009 Report Abuse
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Was a little bit dubious about switching utillity providers but I found the experience surprisingly straight forward and pain free!!
  evo40 | 10 Dec 2009 Report Abuse
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been waiting 4 months for mine and still not payable yet tracked quick but slow to pay out.
  | 10 Dec 2009 Report Abuse
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tracked quickly but have been waiting months for it to be payable
  | 09 Dec 2009 Report Abuse
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very good service thanks
  | 08 Dec 2009 Report Abuse
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Once the inital non tracking was sorted (very efficient process that is too!) all was fabulous!
  | 08 Dec 2009 Report Abuse
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Cashback tracked - very pleased.
  ljsaccount | 08 Dec 2009 Report Abuse
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Took a while to track and didn't show until a month later after I submitted a claim. Don't know when it's payable though as it shows as 30/11 but it's past that now.
  itzmee | 06 Dec 2009 Report Abuse
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Did not track and after submitting a claim it is still pending payments after 3 months. Not very satisfied with EDF.
  | 06 Dec 2009 Report Abuse
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tracked ok but still not received payable status after waiting an extra month.
  | 06 Dec 2009 Report Abuse
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Switched to Dual Fuel in July 09. Still waiting for cash back or even a confirmation that it will be processed despite an enquiry & nudges. Not impressed - I've never had such a wait with other cashback sites
  | 05 Dec 2009 Report Abuse
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Cashback showed quickly, EDF appear to be very efficient - would recommend.
  | 04 Dec 2009 Report Abuse
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