Get up to £100.00 of your purchase back when you shop with EDF Join TopCashback Free
Get up to £100.00 of your purchase back
when you shop with EDF

EDF Reviews

While some members who chose EDF to be their energy supplier have reported issues with their cashback, many members have left positive EDF Energy reviews, with some saying theirs was paid out faster than expected. Comments include “good cashback rate for switch over — two to three months to pay out” and “brilliant. Saved on dual fuel and cashback showed within five hours”.

Our members seem to love the company too. One said: “EDF have been very efficient and helpful in setting up my account and dealing with any queries or problems I have had.” Others praised the fact their site is easy to use and the switching process not confusing at all. EDF Energy review feedback includes “a very good service and an easy changeover” and “smooth transition from my previous supplier — kept me informed at every stage”.

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EDF Reviews
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Still waiting for my cashback. 4 weeks beyond the estimated payable date. before Christmas would be nice since the purchase was made in the 1st quarter of the year...
  bigkev8501 | 12 Nov 2020 Report Abuse
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Took their joint fuel deal on the 3 March 2020, tracked within days, Cashback due £111. That was seven and a half months ago, so what’s the delay ?
  Ruby | 21 Oct 2020 Report Abuse
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And my cashback is where, this is a terrible merchant to deal with
  GrahamHurst | 18 Sep 2020 Report Abuse
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Good easy process. Genourous rates
  KeithTop6 | 12 Sep 2020 Report Abuse
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Really disappointed that this cashbook transaction took 8 months to turn into cash payable
  JackieNorton | 07 Sep 2020 Report Abuse
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Great service
  louthn | 17 Jun 2020 Report Abuse
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As Described AAAAA+++++
  Robert Sutton | 16 Mar 2020 Report Abuse
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Signed up to EDF in August 2019 as WITH the cashback offered this looked a relatively cheap deal, Without the cashback I would have gone elsewhere, by December 2019 they had declined cashback with no reason, currently have a claim in that has been waiting for a response for 2 months, looking like a waste of time, basically if you are offered cashback and don't get it it leaves a very sour taste when you could have got it cheaper without
  stevedaywalk | 27 Feb 2020 Report Abuse
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Absolutely terrible , I joined EDF with a duel fuel account expecting £115 cash back. I waited around 5 months for it to become payable then suddenly they decide to cancel it with no explanation from EDF or topcashback
  Chew18811 | 20 Feb 2020 Report Abuse
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Cashback was initially declined. Raised a Ticket with TopCashback. After 20 months, EDF have failed to give TopCashBack confirmation of my switching supplier. The Ticket is still live and toipcashback are continuing to chase my cashback from EDF's Affiliate network. Complaint now being raised directly with EDF Energy as enough time has passed.
  wkd_stevie | 11 Feb 2020 Report Abuse
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despite joining and paying cashback has been declined. I have opened a case. lets see.
  zcbcs29 | 09 Feb 2020 Report Abuse
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Fantastic site really good to make extra money
  mark421976 | 03 Feb 2020 Report Abuse
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Wish I had read the reviews before choosing EDF based on their cashback offer - still waiting
  Stan 1970 | 24 Jan 2020 Report Abuse
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Cashback tracked but declined after 100 days despite following all the rules
  mykk02 | 26 Dec 2019 Report Abuse
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Paid out on time good energy supplier. Happy customer
  gillandjess | 26 Nov 2019 Report Abuse
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Been denied and no explanation - still waiting
  elenadews | 26 Nov 2019 Report Abuse
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over 6 months ago since joining and still no nearer receiving cashback, false advertising and poor customer service
  Member574147324102 | 25 Nov 2019 Report Abuse
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They declined my cash back twice for no reason. Still trying to resolve. Choose another supplier.
  damienbone87 | 15 Nov 2019 Report Abuse
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Wrong Cashback amount was paid bit disappointing
  Clairedavies1988 | 07 Nov 2019 Report Abuse
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EDF initially declined my Cashback incorrectly!! It’s only because I chased this and Topcashback staff processed it that I received my £90. It has taken a lot of time and hassle for all.
  Elouise08 | 04 Nov 2019 Report Abuse
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All went very well thank you it was a pleasure doing business with.
  Angela123 | 25 Oct 2019 Report Abuse
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fast and efficient
  fliplfc | 30 Sep 2019 Report Abuse
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Slow to pay, give your business to someone else.
  baxterboy72 | 27 Sep 2019 Report Abuse
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Wery good ok
  sandrakelar1 | 25 Sep 2019 Report Abuse
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took along time but got it in end
  STEVE9857 | 25 Sep 2019 Report Abuse
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