Get up to £50.00 of your purchase back when you shop with EDF Join TopCashback Free
Get up to £50.00 of your purchase back
when you shop with EDF

EDF Reviews

While some members who chose EDF to be their energy supplier have reported issues with their cashback, many members have left positive EDF Energy reviews, with some saying theirs was paid out faster than expected. Comments include “good cashback rate for switch over — two to three months to pay out” and “brilliant. Saved on dual fuel and cashback showed within five hours”.

Our members seem to love the company too. One said: “EDF have been very efficient and helpful in setting up my account and dealing with any queries or problems I have had.” Others praised the fact their site is easy to use and the switching process not confusing at all. EDF Energy review feedback includes “a very good service and an easy changeover” and “smooth transition from my previous supplier — kept me informed at every stage”.

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EDF Reviews
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Took 8 months to receive cashback but I earned £140! :)
  273730427 | 03 Apr 2021 Report Abuse
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Easy to complete the transaction and paid out quickly.
  Nicola5133 | 02 Apr 2021 Report Abuse
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Average time supposed to be 26 weeks. Ended up chasing it up after 32 weeks and Top cashback paid out as gesture of goodwill! At least now able to collect but why do we have to chase up these things....do not tell me it is because of Covid!d
  boots1230_2 | 25 Mar 2021 Report Abuse
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Tracked and paid out quickly
  thehotairballoon | 24 Mar 2021 Report Abuse
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horrible experience still not paid after 9 months being with edf not a good way to reward customers
  drpinkrose1 | 12 Mar 2021 Report Abuse
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Gone past the date it should be payable. Quick enough to email a bill but not so fast at doing their part of the deal.
  catherine21x | 21 Feb 2021 Report Abuse
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Very good, best company I’ve been with so far
  Emma1634 | 01 Feb 2021 Report Abuse
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Excellent service
  pgharper1 | 15 Jan 2021 Report Abuse
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still haven't received the reward well over 6 months over due
  RihanaF | 15 Jan 2021 Report Abuse
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Great Offer!!
  Gayan_Lakshitha | 10 Jan 2021 Report Abuse
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touch to long for cash back
  remembertosmile | 22 Dec 2020 Report Abuse
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Terrible Nearly a year for cash back!
  TImModman | 21 Dec 2020 Report Abuse
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Purchased on the 26th of May, Payable 21st of December. Quite a long time to wait but it was advised when signing up that it would be about 6 months. Can't complain, easy £150 for switching.
  russellrumley18 | 21 Dec 2020 Report Abuse
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2nd review. thought it only fair to update when I got my cashback. 35 weeks / 8 calendar months to get my cashback. almost double what they said was the expected payable date.
  bigkev8501 | 20 Dec 2020 Report Abuse
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Not sure where you got the 2-3 months. 7 months later and I'm still waiting for my cashback.. :(
  Crystql | 17 Nov 2020 Report Abuse
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Over 6 months later and I still haven’t received the Cashback from EDF - it’s all a bit tiresome. Especially as they hold onto the winter fuel payment until February potentially as well. Not impressed by them or their efficiency.
  Jtotheb | 16 Nov 2020 Report Abuse
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Still waiting for my cashback. 4 weeks beyond the estimated payable date. before Christmas would be nice since the purchase was made in the 1st quarter of the year...
  bigkev8501 | 12 Nov 2020 Report Abuse
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Took their joint fuel deal on the 3 March 2020, tracked within days, Cashback due £111. That was seven and a half months ago, so what’s the delay ?
  Ruby | 21 Oct 2020 Report Abuse
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And my cashback is where, this is a terrible merchant to deal with
  GrahamHurst | 18 Sep 2020 Report Abuse
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Good easy process. Genourous rates
  KeithTop6 | 12 Sep 2020 Report Abuse
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Really disappointed that this cashbook transaction took 8 months to turn into cash payable
  JackieNorton | 07 Sep 2020 Report Abuse
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Great service
  louthn | 17 Jun 2020 Report Abuse
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As Described AAAAA+++++
  Robert Sutton | 16 Mar 2020 Report Abuse
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Signed up to EDF in August 2019 as WITH the cashback offered this looked a relatively cheap deal, Without the cashback I would have gone elsewhere, by December 2019 they had declined cashback with no reason, currently have a claim in that has been waiting for a response for 2 months, looking like a waste of time, basically if you are offered cashback and don't get it it leaves a very sour taste when you could have got it cheaper without
  stevedaywalk | 27 Feb 2020 Report Abuse
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Absolutely terrible , I joined EDF with a duel fuel account expecting £115 cash back. I waited around 5 months for it to become payable then suddenly they decide to cancel it with no explanation from EDF or topcashback
  Chew18811 | 20 Feb 2020 Report Abuse
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