Get up to £97.65 of your purchase back when you shop with EE Mobile Contracts Join TopCashback Free
Get up to £97.65 of your purchase back
when you shop with EE Mobile Contracts

EE Mobile Contracts Reviews

Customers appreciate the quick delivery and easy to use website when purchasing an EE mobile contract, judging by some of the reviews left by our members. One person who provided positive feedback was clearly impressed, saying “great network service. Great value and cashback to boot”, while another praised the good SIM-only deal they received.

As far as getting their cashback is concerned, some of our members say it “tracked immediately” or had been “paid within the time stated”, while another delighted customer praises the fact it was a smooth transaction.

Although only boasting a one-star rating on Trustpilot, you will discover positive feedback from customers happy with the fact EE have a UK call centre, impressed with their professional and courteous staff who provide first-class customer service and the fact they are quick to sort out problems.

Someone advises that if you have issues with paying your bill, EE will try and help you the best they can, while another says their network coverage beats all the other rivals they have tried. “Has provided a consistently good service. Been with them for over three years” is one of the comments left by a regular EE customer.

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EE Mobile Contracts Reviews
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Doesn't track. Lodged claim and they claimed I didn't click through topcashback.
  danieller92 | 12 Oct 2018 Report Abuse
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Not much longer than the estimated timescale for cashback
  MARBLES4EVER | 24 Jul 2018 Report Abuse
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Whilst it took a while, everything was very easy
  zaynabunnasrullah | 20 Apr 2018 Report Abuse
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Great service, easy and simple to upgrade to new contract on line.
  gaildb | 03 Apr 2018 Report Abuse
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Declined, with no reasoning
  mrbic | 07 Mar 2018 Report Abuse
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I rate them very low. Very poor experience. Beware as the dont always pay what they promised.
  fraglerocks | 23 Feb 2018 Report Abuse
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Avoid like the plague. Page error whilst placing the order eventually resulted no cash back. Raised a missing cash back claim but has been declined by EE as they have not identified topcashback as the last referral. Apparently I am not the only person with this situation which made me to believe that EE deliberately sabotaged my attempt of getting a cash back.
  devg117 | 14 Feb 2018 Report Abuse
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Still no cashback after 5 months
  anthonyhorlock | 06 Feb 2018 Report Abuse
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All good - easy purchase, ee customer service good, and cashback paid in 2/3 months
  barkemar | 21 Dec 2017 Report Abuse
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Easy and fast payment. Highly recommend to everyone :)
  NataliaRancans | 06 Dec 2017 Report Abuse
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took a while but got it eventually
  scubasteve84 | 23 Nov 2017 Report Abuse
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very good under 12 weeks got money
  pav100 | 15 Nov 2017 Report Abuse
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tracked at correct amount than changed to much lower then it declined a genuine transaction without any genuine reason! unreliable company!
  5hp | 11 Nov 2017 Report Abuse
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They have not paid out the advertised CashBack of £70, only £45!
  larrymedia | 03 Nov 2017 Report Abuse
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Declined for no reason
  xposis | 15 Sep 2017 Report Abuse
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Great thanks
  David2805 | 25 Jul 2017 Report Abuse
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sound company. took a while to pay tho
  Jaton_69 | 17 Jul 2017 Report Abuse
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effortless, did not have to chase
  ismet | 21 Jun 2017 Report Abuse
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very quick
  shahxzy786 | 19 Jun 2017 Report Abuse
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  ljux | 13 Jun 2017 Report Abuse
 
Declined: We received an email after placing the order saying that there would be a delay despite the phone showing as in stock at point of order. We telephoned the number given in the email to find out how long the delay would be and were helpfully offered a slightly different phone at the same price and with the same order number and contract which arrived next day. We were not told that accepting this would afect cashback. EE are refusing the cashback, and refusing the support ticket as the transaction was more than 30 days ago - despite the fact that the transaction was declined AFTER the 30 day period. It seems wrong to decline for this reason especially since the phone was a direct replacement with no new order or cancellation of the original order, and was due to their error in showing the original phone as in stock when it wasn't. The 30 day no-challenge policy is at best not fit-for-purpose and at worse, sharp practice

TopCashback
 
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Excellent service-quick and efficient
  carolbuckle1a | 13 Jun 2017 Report Abuse
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Well, I got it but it took like 4 months.
  whioke | 15 May 2017 Report Abuse
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It stayed at Pending for a very long time. Payout time is quite long. But got the full amount so happy.
  russelljfarr | 28 Apr 2017 Report Abuse
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really easy signed up for contract then 12 weeks later easy money
  dorganator | 04 Apr 2017 Report Abuse
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Happy with the amount of cash back received from my transaction, however it took a very long time to be payable.
  kardie_92 | 04 Apr 2017 Report Abuse
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