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Get up to 1.57% of your purchase back
when you shop with Electrical Experience
Electrical Experience Reviews
Reviews and experiences from TopCashback members who have shopped with Electrical Experience.
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Electrical Experience Reviews
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Very pleasant and helpful company to deal with. I will use again. Great prices.
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cedouglas | 02 Jun 2016
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Great service, product and communication. Spoke twice, paid an extra £20 for a Saturday delivery (which is only draw back) but overall very happy. TV was here at 9.05am
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Laneyloo | 03 Apr 2016
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Great price. Beat everyone on price match. Super customer services.
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pmjosie | 01 Apr 2016
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I have been trying to get a refund from Electrical Experience for over 2 weeks......
I ordered a 42 inch Plasma TV from Electrical Experience on 27th March 2011, then changed my mind and cancelled by phone the next morning on 28th March 2011.
I've e-mailed them several times and have never yet received a reply (despite their website stating that they reply to all enquiries within 24 hours).
When I phoned them I was advised that my order had been cancelled and my refund was being processed - this was on 29th March 2011 and to date I have still not received a refund or even confirmation that my order has been cancelled.
Their website even has the cheek to state "no money taken until your item is ready for dispatch". My item was never ready for dispatch as I cancelled it and yet they have my money.
I have now passed this matter into the hands of my credit card provider to attempt to recover money that was taken from my credit card by Electrical Experience for goods that I cancelled and were subsequently not supplied.
Their customer services staff are rude and on the whole unhelpful.
Electrical Experience......... a terrible experience
BUYER BEWARE
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Graham1973 | 13 Apr 2011
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very bad experience, bought a 42" lg tv told it would be delivered on certain day, wife took day off and waited for delivery, didn't arrive so we called retailer and said that it couldn't be delivered that day and would organised for monday. when my wife told me this i called them to say that this wasn't acceptable, only to be told that they actually din't have that TV in stock which is why it wasn't delivered and couldn't be delivered on the following monday. they NEVER once called us to tell us about this we had to find it out ourself. customer service was terrible and very unfriendly on phone. never got cashback so we got a refund. BUYERS BEWARE!!!
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positive_electrics | 04 Feb 2011
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Very prompt delivery and very efficient communication from supplier.
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rose2809 | 08 Jan 2011
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Nothing but good to say about this Trader, delivery was very speedy and the item was delivered exactly as described.
A small problem with TV stand that was attended to immediately.
A pleasure to do business with.
Mike Whittaker
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Mike_Whittaker | 06 Apr 2010
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A very smooth transaction, tracked well and an excellent service from this merchant, would recommend
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rosieb1958 | 18 Feb 2010
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Ordered Sunday, received a call on Monday confirming order and delivery on Wednesday.
Cashback tracked fine and the TV is great! :-D
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surferbill | 16 Feb 2010
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Ordered 42 inch tv with next day delivery which was an additional £15. Waited in for delivery however never arrived. Contacted retailer and was told it was still with courier therefore they would refund the next day premium which they did promptly. I was advised the tv would be with me the next day but it wasnt. So another call to the retailer to be advised that the tv was on standard delivery and would it be with me within 5 days of ordering. Not the best service I have received from a retailer. On the plus side cashback tracked within 48 hours and became payable after about 3 weeks.
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raflad | 24 Oct 2009
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Cashback shown as pending then confirmed within a day!
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swas_2429 | 29 Sep 2009
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