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Enterprise Rent-A-Car Reviews

Reviews and experiences from TopCashback members who have shopped with Enterprise Rent-A-Car. Log in to review

Enterprise Rent-A-Car Reviews
	SCAM - doesn't track or pay out. TopCashback should stop advertising this! Zero stars. Two separate transactions for hire cars on different dates in August 2024. All meticulously done through the site. Never tracked. Message on the TopCashback customer service board to say problems with tracking Enterprise Hire Car after July 2024 is a known issue, do not raise a claim. If it's a known issue, you should not still be promoting this merchant as being a cashback opportunity! Or at least put this warning on the cashback offer page, not hidden away, only to be discovered when, surprise, surprise, a transaction hasn't tracked. Transparancy and honesty please guys! I raised claims anyway to be within the 100-day cut-off. Judging by the other comments here, I have no hope of ever getting my cashback. It is unfair on everyone to keep promoting it and drawing others into the same predicament. Unhappy with both Enterprise and TopCashback on this occasion.
	DemelzaCat \| 03 Nov 2024 Report Abuse
	Zero cashback Received Never Tracked, never paid out, also never heard back after putting in multiple claims
	Zincky \| 26 Oct 2024 Report Abuse
	Paid out quickly Was only a weekend hire so amount was not high, but paid out correct amount and in only a few weeks since hire ended.
	conormcl \| 18 Sep 2024 Report Abuse
	Paid out in full Rented 3 cars in France, had the cashback accepted and paid out over £100 in a timely manner
	Rachelhugh \| 11 Aug 2024 Report Abuse
	Never pays out If this tracks they never pay out. They take over a year to reject so you can't even make a claim. If you make a claim of an untracked order they reject that too. Awful.
	akaushal1983 \| 19 Jan 2024 Report Abuse
	poor had to open a case and chase - in the end amount awarded was less than initially shown.
	kalvin \| 28 Sep 2023 Report Abuse
	CROOKS DON'T USE THEM BASED ON CASHBACK, THEY NEVER PAY
	TheIronist \| 14 Sep 2023 Report Abuse
	Good vehicle, poor tracking I've had my payment pending for over a year and then two days ago I find out they have declined it. I hired from them using the proper system, clicked the proper links, no funny business, there's no reason at all they should decline my cashback. As a hire company they are fine but the cashback tracking is abysmal.
	sleppard \| 13 Sep 2023 Report Abuse
	Don't bother I've had an outstanding cashback claim for over 2 years, which has been rejected. Hired a car for a week long holiday through TCB, the initial claim was rejected, I supplied receipts as evidence of the hire, but Enterprise after 2 years are "standing by their original decision". No reason given for rejecting the claim, but I wouldn't bother using them for the cashback!
	BCl3000 \| 15 Jul 2023 Report Abuse
	Don't bother Cash back did not track - and missing cashback claim said that TCB had not been the the last place of referral. Seems like a common problem
	jesspotts1 \| 28 Jun 2023 Report Abuse
	Simply dreadful After more than a year, yes, you read it right - more than a year, cash back still has not tracked. What a dreadful merchant and their marketing affiliate. Also, silence from TCB despite nudging pretty much every day for more than a year. Frankly, this should be zero stars. Save your time and agony - avoid.
	cashbackexpert \| 17 May 2023 Report Abuse
	Useless- Cashback not tracked and waiting 5 months for a response The cashback has still not tracked from a rental made in Mid-December. I have been waiting 5 months and they still haven't responsed. Useless, would give them 0 stars if I could.
	JimDog \| 16 May 2023 Report Abuse
	3 year dispute over 2 purchases ended with the merchant refusing payment! 2 separate transactions purchased via TCB in 2020. After 3 years of TCB staff chasing up the missing cashback, the merchants refused to pay. AVOID IF YOU EXPECT TO RECEIVE CASHBACK
	Higgsy35 \| 26 Apr 2023 Report Abuse
	Dreadful Nine months and still no sign of cashback. Absolutely dreadful and unprofessional. Would not even merit one-star rating.
	cashbackexpert \| 14 Mar 2023 Report Abuse
	Dragged on since 2021 and then refused cashback Very poor. Took them more than a year to respond to my missing cashback claim on an order of over £400 and then refused it. Won't pay up so I won't use anymore. Very poor experience.
	f4monty \| 12 Mar 2023 Report Abuse
	Tracked and confirmed for 13 months then declined Tracked and confirmed for 13 months and then declined. Shocking experience.
	Mark_Emerson \| 10 Feb 2023 Report Abuse
	took almost 3-4 months to get a cashback from it. if EnterPrise can speed up the process that will be much happier.
	Michael Chum \| 08 Feb 2023 Report Abuse
	Avoid Enterprise - waiting seven months and still no cashback
	cashbackexpert \| 09 Jan 2023 Report Abuse
	Didn't track and the result of a missing cashback claim is that "TopCashback has not been identified as the last referral" so they're not going to pay up!
	rah123 \| 09 Nov 2022 Report Abuse
	Retailer Enterprise rent a car :After almost 1 year still not acknowledging valid bookings and therefore avoids paying out cash backback
	Antigen123 \| 13 Sep 2022 Report Abuse
	Did not pay.
	0111 \| 25 Apr 2022 Report Abuse
	All tracked as expected, and really straight forward hire process.
	mart228 \| 14 Dec 2021 Report Abuse
	for some reason cashback amount = zero
	davidvickerswindsor \| 03 Dec 2021 Report Abuse
	Took stupidly long to approve cashback
	Rhnsurvey \| 09 Oct 2021 Report Abuse
	Declined a valid purchase with no reason given
	mps91 \| 21 Sep 2021 Report Abuse

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