Get up to 3.78% of your purchase back when you shop with FatFace Join TopCashback Free
Get up to 3.78% of your purchase back
when you shop with FatFace

FatFace Reviews

Fat Face have an impressive four-star rating on our site from members who have shopped with them through us and been inclined to leave feedback. They are often described as a very good retailer who people are happy to recommend, with customers mentioning their “awesome clothing range” and the fact they offer great items at great prices.

Members often highlight the fact that cashback earned through Fat Face tracks and becomes payable quickly, with one impressed by the fact they received free delivery because of a voucher code deal we had on the merchant page.

Despite our members, on the whole, giving them a good rating, Fatface.com has only been awarded two stars overall on Trustpilot. However, customers have left positive reviews congratulating the fashion retailer on their excellent customer service, friendly staff and great clothing designs.

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FatFace Reviews
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Didn't track and no order numbers provided
Order didn't track and apparently they no longer provide order numbers so struggled to lodge a claim...
  Jc42 | 05 Nov 2024 Report Abuse
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Refused TCB Payment
Tracked fine but then declined. Took 6 months to advise that they were not going to payout when queried. Disappointed!
  Miss_cake | 16 Jan 2024 Report Abuse
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Excellent service
Excellent service
  murrayalex | 13 Oct 2023 Report Abuse
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Fat face review
I do a lot of cash back shopping with fat face and it always shows up straight away and never have any issues with them. Love this store for shopping and cash back
  bluejazz | 12 Aug 2023 Report Abuse
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Tracks, doesn't pay
Last two purchases have tracked but been refused a payout. Near £20 missed out on.
  rmiller69 | 20 Jul 2023 Report Abuse
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Not Recommended
On the last 5 or 6 occasions I have visited and purchased from Fat Face via the TCB website my purchase has never tracked. This used to be a pain as I'd have to submit a claim and eventually it was paid. However on the last three occasions my claim has been bounced because, apparently, TCB were not the last click onto the FF site. I am very particular when it comes to using TCB so I know that this is not the case. For that reason I won't be using FF again. I don't understand why but they are simply not honoring their customers cashback and they are allowed to get away with it.
  Blue70 | 23 Jun 2023 Report Abuse
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Modern Classics with a twist
Fatface is now one of my go-to stores. I find the clothes well-made and flattering for every age group. The range of clothes fits in with my lifestyle and taste. They also take sustainability seriously. Great bargains in the sale!
  jane_clarke | 22 Apr 2023 Report Abuse
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Love this retailer
Took a while to get the payout but I'm always happy with the service from FatFace.
  Bgnhlr | 28 Mar 2023 Report Abuse
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Love websites that give cash back especially during these hard times
  mckinso | 20 Dec 2022 Report Abuse
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Happy customer here!
  deardor20 | 15 Dec 2022 Report Abuse
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Quality clothing
  Dexter1957 | 22 Oct 2022 Report Abuse
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Quality clothing
  Dexter1957 | 21 Oct 2022 Report Abuse
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Mostly good, cashback paid as promised, BUT if ordering online and returning items, cashback completely deleted, even if garments have been kept - there should be a mechanism to proportionally reduce the cashback according to the adjusted retention of goods
  MJRobertson | 07 Sep 2022 Report Abuse
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Really good
  Member8108729572718 | 16 Aug 2022 Report Abuse
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so easy to use and claim back cash back
  sarahv1604 | 05 Jun 2022 Report Abuse
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Great service and fast delivery
  njphilip | 18 Jan 2022 Report Abuse
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Had to lodge a claim
  WildJude | 04 Jan 2022 Report Abuse
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FANTASTIC!
  BerkshireGirl_07 | 30 Nov 2021 Report Abuse
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Very good, pays out after a month or so
  Jellie2602 | 17 Nov 2021 Report Abuse
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Great cash back incentive, really easy and picked up quickly with no fuss
  ShaunSlater1 | 11 Aug 2021 Report Abuse
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Not as fast as some others .. but good service from FatFace
  Jellie2602 | 04 Aug 2021 Report Abuse
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So easy to earn cashback. Just search for your chosen brand and click the get cashback now button! I have saved so much money just from doing this when I shop. It comes in real handy around Christmas time when things are expensive.
  jolelean | 28 Jun 2021 Report Abuse
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Every little helps
  keith1000 | 04 Jun 2021 Report Abuse
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Good cashback rates, and usually they are paid out quite quickly.
  PAUL196354 | 03 Jun 2021 Report Abuse
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Great retailer, cashback received quickly, would highly recommend
  Michandcody | 16 May 2021 Report Abuse
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