Get up to 8% of your purchase back when you shop with FatFace Join TopCashback Free
Get up to 8% of your purchase back
when you shop with FatFace

FatFace Reviews

Fat Face have an impressive four-star rating on our site from members who have shopped with them through us and been inclined to leave feedback. They are often described as a very good retailer who people are happy to recommend, with customers mentioning their “awesome clothing range” and the fact they offer great items at great prices.

Members often highlight the fact that cashback earned through Fat Face tracks and becomes payable quickly, with one impressed by the fact they received free delivery because of a voucher code deal we had on the merchant page.

Despite our members, on the whole, giving them a good rating, Fatface.com has only been awarded two stars overall on Trustpilot. However, customers have left positive reviews congratulating the fashion retailer on their excellent customer service, friendly staff and great clothing designs.

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FatFace Reviews
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Purchase date was 12 months ago. Transaction tracked and confirmed, but never paid. Very disappointed.
  lovethymini | 25 Dec 2012 Report Abuse
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Cashback tracked quickly, but then they declined the cashback. I have read the 'small print' and can see no reason why. Will avoid in future.
  688779905 | 08 Dec 2012 Report Abuse
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I love Fat Face clothes so was happy when I saw I could get cashback for my purchases. However, the payout seems to take ages to track and I have now had a couple of payouts declined (unsure why, have now lodged a claim) which is disappointing :(
  kshepheard | 06 Dec 2012 Report Abuse
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Order placed last christmas - still waiting for the cashback this christmas - no point using this retailer via cashback site.
  mrs_huntley | 02 Dec 2012 Report Abuse
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Purchased items in December 2011 and still not paid, worst retailer I have dealt with. Total joke.
  mum23C | 15 Oct 2012 Report Abuse
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Hassle free transactions, quick to track and pay, very pleased with this merchant.
  domesticgoddess | 20 Sep 2012 Report Abuse
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1 Year and still sat at confirmed, I think Fat Face just use this as free advertising with no intention to honour their promise
  | 29 Aug 2012 Report Abuse
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Now about a month overdue with cashback. Not as bad as many, but not good enough from Fat Face
  cocteau8 | 22 Aug 2012 Report Abuse
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Now over 18 mths since cashback confirmed still no payment. Don't waste your time going through tcb if purchasing from fat face. X2 now both tracked quickly & confirmed but never become payable. Rubbish
  | 19 Aug 2012 Report Abuse
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Ordered and tracked in December. Now August but still no cashback. Useless.
  eilidh1983 | 04 Aug 2012 Report Abuse
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Now Fat Face have said my order does not exist, even though it clearly shows on my account page, this retailer is useless and trying to trick their way out of the supposed cashback that has been owed for nearly 2 years now!
  | 20 Jul 2012 Report Abuse
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bought the products late last year they still have not tracked
  vandna_patel | 22 May 2012 Report Abuse
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Great products but often cashback often fails to track and even after submitting claims is not confirmed.
  Eryngium | 18 Feb 2012 Report Abuse
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Have now been waiting over 12months for cashback to become payable!!! Confirmed within a week but since then nothing.
  | 23 Jan 2012 Report Abuse
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Great , thanx
  | 07 Jan 2012 Report Abuse
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Spent £191.70 with Fat Face and had to submit a claim on the 12th June 2011 for £11.50 cash back.Still no joy now 6 months later.So be warned DON'T waste your time or money.Why do merchants advertise cash back if they have no intention of giving you any?
  otto | 18 Dec 2011 Report Abuse
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Did not track for me.
  jdybnsn | 14 Dec 2011 Report Abuse
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Since my last post, It is now nearly 10 months since the estimated payable date on a tracked/confirmed transaction. All TCB tell me is it will be paid to me once they receive it. I wish it hadn't tracked, then at last they would chase it up. I know estimated payable dates are not always accurate, but 10months wait for a few £ clothing cashback is a little excessive
  Delta9 | 08 Dec 2011 Report Abuse
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Fast to track Thanks
  ani13 | 04 Dec 2011 Report Abuse
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I love Fat Face, the quality of the products are excellent! It would be nicer if more cashback was recieved though :)
  AmieWilde | 25 Nov 2011 Report Abuse
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very poor and expensive p+p
  alee21 | 15 Nov 2011 Report Abuse
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really good sale products
  robholland | 08 Sep 2011 Report Abuse
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Tracked in hours! First time I've used these and was impressed with ease of website, quality and the brilliant sale too!
  Tracy1 | 17 Aug 2011 Report Abuse
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Still waiting for cashback to become payable for a purchase made January 2011, TCB have said FatFace have missed their payment cycle for last month but this month it still has not moved to payable 6 months since purchase and counting...
  Delta9 | 15 Jul 2011 Report Abuse
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Very quick to track.
  stejvic | 27 Jun 2011 Report Abuse
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