Get up to 4% of your purchase back when you shop with TransPennine Express Join TopCashback Free
Get up to 4% of your purchase back
when you shop with TransPennine Express

TransPennine Express Reviews

Reviews and experiences from TopCashback members who have shopped with TransPennine Express. Log in to review
TransPennine Express Reviews
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Not great
It took escalating the issue in order to finally get the cashback I was owed
  olibh39 | 03 Oct 2024 Report Abuse
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Can't change advance ticket (free with CrossCountry!). No "VIA" option.
Very likely to decline too. Much better train ticket retail operators out there.
  cockneybrum | 02 May 2024 Report Abuse
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Cashback never tracks
Cashback never tracks from TPE, and every missing cashback claim is rejected by them.
  kikkutatsujin | 13 Feb 2024 Report Abuse
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Falsely rejected a legitmate claim
They claim the terms and conditions were not met...unless T&Cs include cashback is not permitted :-)
  manny1980 | 30 Jan 2024 Report Abuse
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Refuse to give cashback even though all T&Cs met
TransPennine dragged out my cashback by ignoring my claim for 3 months. Then they refused all my claims for 3 trips, the day immediately after 1 trip was cancelled by TransPennine because they had an electricity issue and didn't operate. I had completed the 2 trips long ago and they just ignored me. Don't even try to get cashback from these people
  anitayvr604 | 07 Nov 2023 Report Abuse
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very quick
cashback was paid very quickly
  dimelow06 | 19 Aug 2023 Report Abuse