Get up to 10% of your purchase back when you shop with FitFlop Join TopCashback Free
Get up to 10% of your purchase back
when you shop with FitFlop

FitFlop Reviews

Overall, the FitFlip review feedback we’ve received from members who have shopped with the stylish and comfortable footwear retailer through us is excellent. Many members have highlighted the fantastic customer service received, alongside the great products and fast payment of cashback, as reasons why they’ve chosen to leave feedback. One wrote: “Fantastic shoes and life-changing comfort and relief from long-term pain. Very fast delivery, great packaging.”

There are plenty of other positive comments, including “excellent service, fast delivery and cashback paid very quickly”, “fantastic products — even better with cashback”, “excellent — quick service and cashback paid in addition to discounts” and “great service, I will definitely use again”. If you take a look at the FitFlop reviews on Trustpilot, you’ll find the majority of people who have decided to leave feedback have been very pleased with their shopping experience.

One happy shopper said: “Best shoes around by miles. I have sandals, ballet pumps, boots and trainers and all are brilliant. Also love the fact they do half sizes, which hardly anyone else does.” Other remarks you’ll find include “I absolutely love FitFlop shoes — no other brand will ever go on my feet” and “love the comfort of all my FitFlops, plus the pretty styling and colours”. Log in to review

FitFlop Reviews
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Slow to pay but..
It took months to arrive, but as it was on an order over £100, the reward was excellent. Reliable, just takes longer to pay.
  Dawnf2z | 18 Mar 2024 Report Abuse
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Shame on FitFlop
Wife loves the shoes, but I am disappointed in regards to the cashback. After months of waiting, FitFlop have decided to decline my cashback on a £300 purchase. I've lost £12.
  ChoZanWan | 21 Oct 2023 Report Abuse
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Both orders didn't track
Have had to lodge a claim on both orders with this company as neither tracked correctly.
  ChoZanWan | 29 Apr 2023 Report Abuse
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Easy and no problems
  Sandra_Gillard | 30 Jan 2023 Report Abuse
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Easy to navigate website. Quick delivery. Quick cash back payout
  StoryHP | 23 May 2022 Report Abuse
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Spot on!!!!!!!!!!!!!!!!!
  Renta | 16 Mar 2022 Report Abuse
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Boots arrived on time perfect fit
  amuncey | 31 Dec 2021 Report Abuse
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Always good quality
  Ethel46 | 10 Nov 2021 Report Abuse
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First class service
  King | 24 Nov 2020 Report Abuse
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excellent service fast delivery & cashback paid VERY quickly
  susieqt3118 | 23 Nov 2020 Report Abuse
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Brilliant, paid out really quickly unlike some
  mandyj22 | 17 Apr 2020 Report Abuse
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This merchant took the longest of all purchases I've made to payout - order placed 2nd week of January with payout being updated in early April. But, no other problems and highly satisfied with my purchase, although my FitFlops may not get much of an airing this summer as they were for a holiday to Tenerife which may not happen due to the Coronavirus :-(
  MTCTopCashBack | 05 Apr 2020 Report Abuse
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Payout took months.
  Elle810 | 13 Mar 2020 Report Abuse
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Always fast delivery & excellent customer service.
  MJFKW | 29 Feb 2020 Report Abuse
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Generally okay but needed to get a claim searched for by the customer service team. They were helpful and timely in they’re responses. Fitflop didn’t take as long as expected to respond and were correct. Good team work thank you to both customer service and Fitflop : )
  KerryB2 | 26 Nov 2019 Report Abuse
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Very slow to release cashback
  Purple_Helen | 15 Oct 2019 Report Abuse
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Great service, I will definitely use again
  Dunboyne | 13 Oct 2019 Report Abuse
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Fantastic products, even better with cashback.
  Amanda_English | 22 Aug 2019 Report Abuse
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Excellent company and service
  Alison287 | 06 Jul 2019 Report Abuse
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Cashback tends to track quite quickly. Payment not the fastest but customer service helpful.
  Juliemurdoch | 01 Jul 2019 Report Abuse
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good service
  children01 | 21 Jun 2019 Report Abuse
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good no prpoblems at all
  Sandrapearse | 16 Jun 2019 Report Abuse
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Mostly tracks. Couple of transactions declined. Can take a little long to reach payable.
  jrharvey | 16 Jun 2019 Report Abuse
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I still earn cashback on items in the sales. Great.
  lazymoo | 16 Jun 2019 Report Abuse
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Worked, but wait a long time for cashback. Good retailer, shoes arrive well packaged.
  __BBdolly | 13 Jun 2019 Report Abuse
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