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Get up to 8% of your purchase back
when you shop with Fortnum & Mason
Fortnum & Mason Reviews
Reviews and experiences from TopCashback members who have shopped with Fortnum & Mason.
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Fortnum & Mason Reviews
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Poor tracking
Nice products but Fortnum and Mason does not track, outstanding claim from 8 months ago and still waiting for retailer to respond.
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S Wilson | 19 Nov 2024
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Always incorrect tracking amount
I ordered my homeware and groceries from them for a couple of times always tracked an incorrect amount. Good thing is Topcashback sort it out quickly but I do hope they can work on it so I don’t have to submit a claim every time.
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Lena_C | 03 Jun 2024
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Incorrect tracked amount every time
Cashback payout pretty fast but always tracked a wrong amount. This need to be improved.
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Lena_C | 08 Mar 2024
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Great Buy
Fantastic service second to none will use again
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Taffybala | 15 Sep 2023
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Sad to see F&M dodging cashback
Great products but sad to see a top notch expensive store trying to dodge a few pounds cashback. Cleared history and cookies. Clicked through via Top Cashback (TC) site and immediately made purchase. Didn't track and alleging that TC was not the last merchant which is utter nonsense. Not pleased.
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Dwitmer | 16 Feb 2023
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Easy to use website with good delivery options
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Dopper | 17 Jan 2023
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Superb experience thank you Fortnums.
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FlicNic | 22 Aug 2022
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Terrible company to deal with. They sell you stale chocolates and only refund the price you paid , no extra as an apology. Disgusting. No real customer service. Worse company I have ever dealt with. Never buy chocolates that are supposed to be fresh on display at the counter inside the store as a present. So embarrassing when you give someone a gift of stale chocolates.
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Loraine1959 | 18 Apr 2022
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Timely and as to the offer.
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Chef100 | 05 Mar 2022
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Really good and quick payment
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lols6 | 28 Apr 2021
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Generous cashback, no problems
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sometimesong | 23 Apr 2021
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Did not track. Slow, expensive delivery. Surprised and disappointed.
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kateday | 20 Mar 2021
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i love their biscuits and they delivery quick!
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sjayb44 | 05 Oct 2020
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No problems, tracked just fine, and paid quite promptly
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sometimesong | 17 Mar 2020
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Not good. Gave wrong amoung of cashback
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tom_pringle88 | 12 Mar 2020
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my ultimate favourite shop EVER
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Netnet75 | 04 Jan 2020
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Tracked and paid in good time
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Paulcarly8485 | 10 Sep 2019
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Too slow to give cashback
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austinma001 | 13 May 2019
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What a joke F&M are. Still no cashback after shopping back in December. The shop could not even fulfil the order I placed without me making phone calls to them. Over rated with exceptionally poor service.
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liketoshop | 04 May 2019
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Still waiting for cashback from purchase made in early December 2018!
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esweene2 | 30 Apr 2019
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