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Furniture In Fashion Reviews

While it’s fair to say you’ll find some mixed feedback if you take a look at the Furniture In Fashion reviews below, there are some positive comments, particularly regarding the payment of cashback. Some of the remarks include “cashback tracked correctly and experience was very easy” and “excellent — fast cashback and delivery”. By contrast, the majority of Furniture In Fashion feedback on Trustpilot is positive, with the majority of people rating them as either excellent or great.

One happy shopper said: “I’ve placed many orders with Furniture In Fashion and all of them have been with ease. The description of items is excellent, the website is easy to navigate and has useful price filters.” They are far from being alone in complimenting Furniture In Fashion on the products available and the service they provide.

Some of the other comments left include “I would give them the highest possible rating in every department. They really care and want you to be satisfied”, “I have ordered on several different occasions and never been disappointed” and “always exemplary service and great prices at Furniture In Fashion”. Someone else stated: “The quality of the products is high, the descriptions are accurate, shipping is fast and the customer service is quick to respond and resolve issues when needed.” Log in to review

Furniture In Fashion Reviews
	Track doesn't pay out I've disputed this claim and although tracked showing expected pay out, they pulled it and put to zero pay out. A 10% offer on retailer website was put through due to spending a certain amount automatically. I didn't put no code in and used top cashback to make a legitimate purchase. In the end after several disputes, they won't pay out. Sick of disputing something that's not my fault as I've also seen I've had to dispute so many times on high purchases. Not purchasing FIF or using top cashback again as their useless, they don't side their customers.
	Member763890875218 \| 25 Apr 2024 Report Abuse
	Cashback doesn't track Made a purchase through topcashback, but the transaction didnt track. Put in a claim and refused to payout as said i never made the purchase through them, even though the click and receipt from the transaction shows it was made just after. Happy with the service and product purchased. They just avoid paying the cashback advertised.
	craigaj87 \| 29 Nov 2023 Report Abuse
	Cashback rejected for no apparent reason ("Terms not met".) I suspect that it's because the company chose to split the delivery into two (they were waiting for stock for one of the items). However
	Dlougach \| 19 Aug 2023 Report Abuse
	Refuse to deliver if you have stairs then charge you £30. Cowboys!!
	paulineroarty \| 25 Aug 2022 Report Abuse
	didn't register cashback. Had to make a claim to get it and they offered £6.50 for a £179 transaction. Not worth bothering
	tonynew11 \| 06 Aug 2021 Report Abuse
	I experienced a straightforward and smooth transaction with this company
	Stan_G \| 07 Jan 2021 Report Abuse
	Excellent service and range of product . Very easy to arrange delivery.
	AllyANDAlex \| 20 Mar 2020 Report Abuse
	Wrong item sent, they refused to take it back as the item had been assembled, didn’t know it was the wrong item until I had got to the point of putting doors on. They would only take back if it was disassembled and in original packing. Insult to injury, they declined my topcashback.
	S4ljy \| 09 Feb 2020 Report Abuse
	The provider they used was awful, they expected to be able to deliver Monday to Friday and there was nowhere to collect the goods from. The driver didn't turn up the day it was meant to be delivered after my partner went through the stress and effort of getting 11:30 to 15:30 off at work. Two parts were missing and therefore, we had a half built tv stand in the living room. In the instructions there is no count of parts so there's no way of knowing if you have everything until you start building it. You have to call their customer services to be sent a link to their 'ticket system'. Then you have to report the issue on their separately and give them every bit of information you can imagine- order number, price of the product, name of the product, date you ordered the product. It takes forever... Then you receive a ticket number and they insist on you sending them a copy of their instructions!! I.e. you have to scan a copy of their instructions?! Every time you 'communicate' with them you have to login to their ticket system which doesn't work.
	\| 30 Jul 2019 Report Abuse
	took more than 4 weeks to get cashback. TopCashback to slow!!!!!
	rakmis \| 25 Oct 2018 Report Abuse
	Cashback tracked correctly and experience was very easy.
	jordank_93 \| 21 May 2018 Report Abuse
	Cashback didn't track initially but once queried paid quickly
	DK138 \| 16 Feb 2018 Report Abuse
	excellent:;fast cashback and delivery
	binoops \| 20 Apr 2017 Report Abuse
	I have bought one bed from Furniture in Fashion and by chance i want to return it because it was not as per my requirement; thanks to Furniture in Fashion for returning that bed and giving all cash back to me. I ill definitely come back to your site when i need any furniture.
	\| 21 Apr 2016 Report Abuse
	STAY AWAY FROM THIS COMPANY.
	\| 29 Oct 2015 Report Abuse
	I month later still waiting for my furniture. Furniture in fashion only email once to say item was on back order and would arrive in 2 weeks - this was 2 weeks ago. Can't get through to them via email or telephone. Only used the company as they were on tcb and from this I thought they must be a good company. I was wrong. To add to injury my tcb was declined. Furniture in fashion have been paid for my item but I am still waiting ...... Please do not use this company you will be extremely disappointed as I am.
	Janefitz \| 01 Feb 2014 Report Abuse
	The cashback tracked as Zero and following a claim, TCB just told me it's been decliner > very disappointing.
	BettyLondon35 \| 05 Mar 2013 Report Abuse
	Received the product with some slight damage which they where very good in sorting out and kept a constant stream of emails coming to keep me updated. Product quality however is lacking I definately wouldn't have paid the full buying price if I'd seen the product in a shop. And to add insult to injury they're now refusing to pay out cashback even though I have met all the criteria! not fair, if i'd known this I'd have taken my business elsewhere.
	Hewigracer \| 06 Nov 2012 Report Abuse
	Poor quality products with zero customer service and guaranteed hassle all the way. If you want a chair or stool that works, then go to "World of Barstools" (wish I did 1st time around). In the first week, 1 of the 3 stools I bought cracked after my 12yr old (37kg) sat on it. Furniture in Fashion told me this is perfectly acceptable and refused to communicate any further. Within 2 months they were all dangerously wobbly and all had to be replaced. I will never use Furniture in Fashion again and recommend you don't either.
	asterisksaver \| 11 Sep 2012 Report Abuse
	Received the product ok but they refused to pay out cashback. TCB said this could be down to a number of reasons but bottom line is they didn't pay out. Won't use them again.
	GreyMack \| 04 May 2012 Report Abuse
	would not use this company again. purchased the goods fine but 2 out of 4 stools damaged on arrival. Hassle, hassle hassle afterwards regarding collection and replacement. Finally got the replacement but no cashback at all.
	shorty \| 20 Feb 2012 Report Abuse

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