Get up to 5% of your purchase back when you shop with Furniture Village Join TopCashback Free
Get up to 5% of your purchase back
when you shop with Furniture Village

Furniture Village Reviews

Have a read through the Furniture Village reviews you’ll find on this page and you’ll discover plenty of positive feedback from TopCashback members who have shopped with the retailer through us. While many mention how pleased they were with the cashback process, Furniture Village also come in for praise for their products, customer service and delivery speed.

Those who have highlighted cashback have left comments such as “great product and paid cashback within given timescale — would use again”, “high rate, fast delivery and no issues with payout” and “much quicker than most retailers”. One member who did not mention cashback instead stated: “Great customer service and goods.” You’ll also find plenty of positive Furniture Village review feedback on Trustpilot, with one happy customer saying: “Having looked around other furniture retailers, I found the choice and quality available at Furniture Village brilliant, resulting in me purchasing everything I needed.”

Other feedback includes “very friendly customer service, good variety, reasonable prices”, “Furniture Village is now, and will be in the future, our one-stop shop for all household furniture” and “I bought all my furniture for my new home from Furniture Village. I must say, each piece I selected is of exquisite quality”. Log in to review

Furniture Village Reviews
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DON'T BUY FROM FURNITURE VILLAGE
You will not get your cashback as Topcashback are allowing them to trick customers with false advertising! Furniture Village advertise good cashback percentages for fully priced and 'Clearance Items' but in the T&C's say they will NOT PAY out on 'Stock Items' which they class as 'Sale Items'! I waited 10 months to be told that I was not getting my £126 cashback because of this. Topcashback AND Furniture Village Customer Services have been awful and absolutely no help in trying to sort this out! DO NOT BUY from FURNITURE VILLAGE!
  idaire | 13 Oct 2024 Report Abuse
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So it's not just me
It can't be that everyone reviewing here doesn't know how TopCashback works, and knows not to use other discount codes, keep all browsers open, etc to allow it all to track properly. Furniture Village appear to think that by saying 'Terms & Conditions not met' it's a simple get out for honouring any claims. It looks far more like Furniture Village just prefer not to thank people for their genuine custom. Much like everyone else here, I should have just read the reviews first hahaha
  lisee28a | 18 Sep 2024 Report Abuse
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Refusing to pay out
Refusing to pay out, same as all the other bad reviews. Top cashback should take them off the site
  keithbow | 18 Sep 2024 Report Abuse
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Refusing to pay out
Expecting cashback totalling around £150 from items ordered in December 2023. Have opened a claim with TC and have nudged them twice but am still "awaiting merchant response." Judging from other reviews recently, I won't hold my breath for any payout.
  lormonty | 11 Sep 2024 Report Abuse
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Did not honour £87 cashback.
Cashback of £87 did not show up after purchase so I asked TCB to chase it up, They have now informed me that Furniture Village will not be honouring the cash back.
  FJB43 | 28 Aug 2024 Report Abuse
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Lisaprice
Never received my cash back of £40, I have been chasing it for 6 months. I ordered some dining chairs at Christmas time, hoping this will be a nice cash back and nothing . Top cash back are still asking for my money ,
  Lisa Westcott Price | 07 Jul 2024 Report Abuse
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Beware of using Furniture Village welcome offer
We made a purchase of over £2000 which came with Cashback of £175, however as we'd used FV's own offer of £25 the cashback was rejected.
  Alexterry0689 | 30 Apr 2024 Report Abuse
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Declined my cash back!
Declined my cash back after spending loads with you. Won’t be using you again
  Kylieball | 22 Mar 2024 Report Abuse
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Delivered damaged item and didn't replace it. It's been 3mths. Still waitin
They have delivered a partially damaged chest of drawers. Very expensive one. We've been on the phone with them about 10 times, getting frustrated. 3 months later they delivered the wrong replacement. I am done asking. Since I am a marketer, I am going to build a landing page with an attractive lead magnet and pay for the traffic. I will create a great Anti-Furniture Village Campaign, find all unhappy customers and invite them to leave negative video reviews. Let's see how Furniture Village likes it when people fight back!
  Member6114316412130 | 29 Jun 2023 Report Abuse
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Was due £26.80 cashback, they gave me £5.30… around 8 months after the purchase. Wouldn’t recommend using these.
  mattquin | 27 Jul 2022 Report Abuse
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Fast. Good.
  willandrewsuk | 24 Apr 2022 Report Abuse
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Had to lodge a claim as the cashback did not track initially. Then this was rejected despite being a valid purchase. No form of appeal to this. Like the furniture that eventually arrived, very disappointing!!
  chicken1788 | 25 Jan 2022 Report Abuse
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Been stuck in pending since Jan 2020. Furniture has arrived 6 months ago. Looks like they don't want tp pay out. In keeping with how this company operates in general
  rbithal | 10 Dec 2021 Report Abuse
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Cashback arrived a few weeks after delivery
  revandyw | 04 Oct 2021 Report Abuse
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My cashback did not track initially and then this was rejected by the merchant despite being a valid purchase, very disappointing.
  Sofiarebekah | 26 Aug 2021 Report Abuse
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Tracked but declined for no reason. Lodged a claim
  Milon_q | 30 Jan 2021 Report Abuse
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smooth transaction
  albion7 | 16 Aug 2019 Report Abuse
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Great customer service and goods !
  albert4040 | 10 Jun 2019 Report Abuse
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Great product and paid cash back within given timescale, would use again
  ClaireLea1990 | 02 Jun 2019 Report Abuse
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Cashback declined. It would be nice to see what was the reason. Anyway that is a big downside especially when you have to wait for your furniture 6 weeks!
  heroine86 | 12 May 2019 Report Abuse
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Quick once delivered.
  markknott13 | 27 Mar 2019 Report Abuse
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Quick once delivered.
  markknott13 | 27 Mar 2019 Report Abuse
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If I could give them less than 1 star I would. Took ages to track and then they refused cashback for no reason
  liltubby1957 | 10 Aug 2018 Report Abuse
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They paid on the second time of asking as they declined the first time round and I assumed it was because we also used a discount code, but I raised a query and the second time round they paid the due amount so after a shaky start it all came good in the end. Thank you Topcashback and Furniture village. We love our new furniture too!
  harasnamerof | 26 Jun 2018 Report Abuse
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Tracked but still waiting for cashback 5 months later after spending over £500...
  maisie9 | 11 May 2018 Report Abuse
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