Get up to 1% of your purchase back when you shop with Garden Buildings Direct Join TopCashback Free
Get up to 1% of your purchase back
when you shop with Garden Buildings Direct

Garden Buildings Direct Reviews

If you’re shopping for a shed, playhouse, summerhouse, greenhouse or other outdoor storage solution, you should consider buying from Garden Buildings Direct. Many of our members have done just that, and left positive feedback in their Garden Buildings Direct reviews. In terms of the products offered, one TopCashback member said: “Great communication, resolved very small issue promptly. Great products and easy to assemble too.” Other comments on the items they offer for sale include “top quality item, good price, will definitely be shopping here again”.

Many members have also praised them for how quickly they received their cashback, with one saying: “Great prices on the website, excellent communication regarding the delivery. Good tracking on the deal — I’d be happy to recommend this company.” Other remarks you’ll find in the Garden Buildings Direct review feedback below include “excellent service and quick paying cashback”, “fast tracking — great offer” and “very happy with service and product. Cashback paid very quickly. Happy all round”. Log in to review

Garden Buildings Direct Reviews
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Paid in quick
  Barbara_Fan | 27 Jun 2022 Report Abuse
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Had to put in a claim for cash back and took nearly a year to get it!
  Tominwivenhoe | 20 Nov 2021 Report Abuse
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great communication, resolved very small issue promptly. Great product and easy to assemble too.
  Loubrum | 24 Aug 2019 Report Abuse
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Great products and tracking
  Rogboy | 25 Jul 2019 Report Abuse
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Brilliant.
  Christine webber | 10 Jul 2019 Report Abuse
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Excellent service and quick paying cashback :-)
  jonbh | 04 Jan 2019 Report Abuse
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Excellent quality
  iforrow | 08 Mar 2018 Report Abuse
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Fast tracking - great offer
  ForshawT | 26 Feb 2018 Report Abuse
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great shed well made
  halffingeruk | 11 Mar 2017 Report Abuse
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The only thing worse than the quality of this shed is the standard of their customer care - late deliveries, useless delivery system, incorrect, damaged and substandard parts and the worst customer service ever - once they get your payment they are no longer interested.
  RAF_BLOKE | 02 Aug 2014 Report Abuse
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very happy with service and product. cashback paid very quickly. happy all round
  gaz0_0 | 11 Jul 2014 Report Abuse
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Refused my cashback claiming another site had been used which was complete rubbish, in my opinion just a way of getting out of paying cashback. Customer Service terrible despite them claiming to pride themselves on their communication skills - still waiting for a reply to my email over 3 weeks ago. Shed supposed to be green but silver. Attempted delivery 1.5 hours after the time range, no phone call, just a card through the door (which must have been rammed through as it broke the letter box). Wanted me to sign a disclaimer before the product had been removed from the van. Price good for product but would not recommend as this outweighed by all of the above.
  DebParks | 08 Jul 2014 Report Abuse
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Ordered a 6 by 4 shed for storage. Delivery driver had absolutely no personality. Wood used was terrible. We had to bodge some pieces together that had no physical way of fitting together without bodging! The roof felt was cut to an awkward size in which we had to piece together which of course compromises its ability to be waterproof! The instructions that came with it were far from clear, and then to top off, they denied all knowledge of cashback stating that we must have used a different source to find their website when, having been using tcb for a few years now, am 100% confident i didn't do. Complete rip off merchants. Would never use again and would never recommend.
  sazshoes | 16 May 2014 Report Abuse
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Bought a shed for garden, with a delivery time of 7 - 10 days. It arrived 3 weeks later, minus a door, and the first thing needed to build the shed is the door, in order to attach the side panels to. After a number of attempts I finally got in touch and they said they would send another one, but it would be 7 - 10 days for delivery.........again 3 weeks later i received the door. So it's now taken 6 weeks to get my items. During this time the other pieces had been left outside as I have no garage to store them in, and by the time i everything had arrived to get started the earlier pieces I'd been sent had bowed with the weather. Ended up having to go to B&Q for replacements taking the overall cost from £113 to £196 ! To top it all off the cashback wasn't tracked so had to submit missing cashback claim. The shed was bought in August and I received my cashback today - March 21st.........SHOCKING, SHOCKING, SHOCKING. Do not deal with this company................!
  matbeth71 | 21 Mar 2012 Report Abuse
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Took a couple of days longer than forecast but overall a decent company to deal with.
  Lynmar | 28 Jan 2012 Report Abuse
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Do not buy from this company if you expect to receive it within a month minimum. They put ridiculous claims of delivery time on their website but I ordered my shed 3 weeks ago and they are still unable to give me any idea of when it might be delivered. This is probably the worst service I have received in a very long time!
  rob_c77 | 09 Dec 2011 Report Abuse
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top quality item, good price, will definitely be shopping here again.
  sallyb17 | 04 Dec 2011 Report Abuse
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Thumbs down to GBD. As I was ordering online, I phoned to check the timescale and was told delivery would be in about a fortnight (not great, but decided that was acceptable). Fortnight has been and gone - no notification of delivery (though my money has long since gone). I rang and was told it would be a minimum of 4 weeks!
  cashback9876 | 29 Sep 2011 Report Abuse
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excellent company, i bought the bunny playhouse ,brilliant quality would definitely recommend.
  emilyolly1811 | 11 Sep 2011 Report Abuse
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Item not tracked claim submitted.
  domesticgoddess | 18 Jul 2011 Report Abuse
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I have been totally let down by this company, after about 3 weeks having made an order; having had no contact from the company, I called to arrange delivery and assembly. I was told that they were unable to honour my order, and dismissed it as, one of those things. I explained I had taken a week off work to accommodate the delivery, and insisted that they honour the contract. I then got an email later that day saying they refunded my money. I will not accept this treatment from them and am hoping that they will offer a solution; as I agreed to move my vacation a week further on, in order for the contract to be complete. They did quote T&C's to me, but this is certainly extremely bad customer service and practice. As a matter of note I have seen there were only 2 satisfied entries on the testimonial section. I hope my issue will be solved, will publish the outcome as soon as .
  xavidx | 30 Mar 2011 Report Abuse
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Great prices on the website, excellent communication regarding the delivery. good tracking on the deal - I'd be happy to recommend this company
  northjohn | 14 Mar 2011 Report Abuse
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Very quick delivery - different delivery instructions given and well followed
  ashton8 | 16 Dec 2010 Report Abuse
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Ordered Shed next day delivered .Excellent.
  Park | 01 Dec 2010 Report Abuse
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Cashback tracked very quickly. Be aware though, cashback is paid on ex-VAT price. Just waiting to be paid now!
  BigRed80 | 16 Nov 2010 Report Abuse
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