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Garden Chic Reviews
Reviews and experiences from TopCashback members who have shopped with Garden Chic.
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Garden Chic Reviews
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Do not use this company!
I ordered a garden bench from Garden Chic on 19th June 2024
It was confirmed it would arrive in 10 days. I emailed Garden Chic on 1st July asking for an update having over 10 days passed.
Garden Chic responded advising it has been delivered and forwarded a delivery image.
Please see attached.
I received no correspondence that it had been delivered. I responded confirming that the entrance porch in the attached image is not mine, nor any of my neighbour’s porch entrance.
Also, the screenshot shows no one signed for it/accepted the delivery.
Garden Chic had left a garden bench outside someone else’s house and got no confirmation from the house owner or signature.
Garden Chic advised it will be redelivered to my correct address.
On the 10th July 2024 (22 days after ordering), I had a call from Garden Chic’s driver at 7.59 am saying that he has not got my address, only my postcode and Flat A, no road, nor street number.
After sending 10 emails to Garden Chic for updates/confirming my correct address prior, Garden Chic’s driver still did not have my correct address.
I asked Garden Chic to compensate myself for the inconvenience, delays and errors.
Garden Chic replied with “No”
I have asked for Garden Chic’s complaints handling procedure and I I still await for this to be sent to me. Additionally I asked if Garden Chic had collected the bench from the random person’s House so they don’t inconvenience them in that they have to dispose of it. Garden Chic has not responded to this also.
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Member7120205975250 | 11 Jul 2024
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Brilliant, bought a play house from them, and delivery was arranged via phone call, so i could pick the date, free delivery. cash back confirmed and paid quickly :-)
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Tikka_Cloud | 29 Nov 2014
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Wow - tracked and confirmed next day. Amazing hammock delivered within 48 hours. Fab!
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lisa67 | 07 Jun 2011
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Cashback tracked quickly and as expected.
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Sweeper | 28 May 2010
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