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when you shop with Gardens and Homes Direct
Gardens and Homes Direct Reviews
Reviews and experiences from TopCashback members who have shopped with Gardens and Homes Direct.
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Gardens and Homes Direct Reviews
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AVOID appalling service , lie after lie ! AVOID appalling service , liars !!. AVOID !! ordered £430 garden swing and it was delivered damaged ! One week later and haven’t received a replacement , spent today waiting for a replacement on what they promised was booked on priority delivery and it’s 8pm and no swing ! I can’t believe how badly this company treats its customers . I have made numerous calls , emails and sat around waiting for a delivery that was never going to be made . I’ve a damaged swing in my garage taking up space and they couldn’t care less . Will be getting a full refund and seeking legal advice and I would never recommend this company or they supplier Churnet Valley Furniture to anybody !!
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Sarap5941 | 06 Jun 2019
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I ordered 2 Christams trees on 19 Nov. I waited the maximum of 10 days before chasing my order only to be told the items were out of stock.
No alternative or remedy was offered but equally none was requested. Disappointing.
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Alex01 | 01 Dec 2010
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Good item descriptions and speedy delivery. tracked quickly.
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Meister | 09 Nov 2010
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Problem with an item that they delivered but they speedily sorted it out.
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dinnjo | 30 Sep 2010
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Ordered a Gazebo on the 25/5/2010 and needed to change delivey address tried to phone the company on numerous occasions on their 24/7 customer service line and they do not pick up the phone ever!. I placed several callback requests and none of my calls were returned. My order still hasn't arrived and has a status of order received which doesn't even exist on their order status listing!... how can a company still be trading with such poor service!.
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| 22 Jun 2010
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no problems at all tracked straight away
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sheilaw | 09 Feb 2010
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Excellent so far~cashback tracked within a few hours of placing order. If goods arrive promptly & ok I will defo order from again :)
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silverbullet | 01 Dec 2009
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Really happy with my table and chairs exactly what i'd ordered the only problem i did have was i had to chase my order up as it hadn't arrived even after 3 weeks. I blame the delivery driver for not leaving a card after attempting delivery i wasn't to know he'd been but customer services were very helpful and after re-arranging delivery my order arrived on time. My cash back has now been confirmed so very happy would use again.
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modell | 12 Aug 2009
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