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when you shop with General Accident
General Accident Reviews
Reviews and experiences from TopCashback members who have shopped with General Accident.
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General Accident Reviews
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AVOID AVOID AVOID I wish I could give 0 stars. Terrible experience with these. We had to make a claim when someone caused us to hit them when braking unnecessarily. There were two young males in the car. The damage was minimal and I have evidence of this. However the car was further damaged which resulted in their car being written off. I have photographic evidence from the science and of them driving off in the car that shows non of the damage that caused the car to be written off. However no one handling the claim noticed this and that the damage wasn't consistent with the damage our car would have been able to do. The other party claimed it was a family in the car and they all had injuries. I have pictures the show you can only see two passengers in the car and never saw anyone else in the car. I also disputed the driver who was claiming was the correct person as the age of the driver didn't match my description. Despite sending numerous letters to their solicitors and asking if we would testify in court (which we would liked to have done) they also paid out for personal injury of the driver. I had to do all the chasing of the claim (which took over 2 years) and they went months and months between doing any work on the case. My childrens car seats full amount wasn't covered as we had hit them. They paid £150 out for 2 seats and the seats were ERF at £380 each to replace. Honestly pay the slight extra premium and avoid these at all costs.
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Bakerton | 12 Jul 2020
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I took out car insurance with General Accident in January 2014 and ever since then my cashback has been showing as 'pending' but has still, 11 months later, not been paid. I have on several occasions asked TCB to chase this up but they have done nothing. As far as I am concerned I have been scammed by General Accident and, looking at the feedback on TCB, it seems that many other insurance companies, including all the big names, are equally reluctant to pay what they have promised. Needless to say next month I shall not be renewing my policy with General Accident and I shall be looking for the best quote I can find without using TCB. I advise everyone else to do the same.
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kevinfromhereford | 17 Dec 2014
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