Get up to 8% of your purchase back when you shop with Go Groopie Join TopCashback Free
Get up to 8% of your purchase back
when you shop with Go Groopie

Go Groopie Reviews

While it is fair to say you will find member reviews which complain about the service provided by Go Groopie, plus others which highlight problems with cashback, other TopCashback users are very complimentary. “Always great service with this company”, “Great site, always use” and “very fast service” are some examples of what delighted members have said. One member said: “Excellent. Easy transaction and speedy payment — thank you.” There are positive comments regarding the cashback process too, with one member stating: “Easy to earn cashback and the items I have bought have all been of good quality.”

Log in to review
Go Groopie Reviews
friend icon
Avoid unless you wish to lose your money. Item order in June never arrived and 4 months later I am still emailing them about getting my money back and they just fob me off all the time. No telephone number provided - surprise surprise. Will never use them again.
  Shoeta | 24 Oct 2013 Report Abuse
friend icon
I purchased a waffle maker from Go Groopie and it's great and makes yummy waffles! Arrived in good time and at a fantastic price as waffle makers are normally very expensive. Thank you Go Groopie.
  | 23 Oct 2013 Report Abuse
friend icon
Joined, ordered item, did not receive voucher, admin and communication initially very poor so requested money back. Was refused and told I was outside 7 day cooling off period, whatever the hell that is. Demanded my money back but been refused, now writing to Office of Fare Trading. I would avoid this organisation at all cost.
  | 04 Oct 2013 Report Abuse
friend icon
Terrible company - no customer service. Did not receive product and couldn't get hold of anybody. After trying to contact him over 20 times, I eventually got a reply from Jonathan Mackey of Go Groopie promising me to get in touch and he never did despite me waiting over a month and chasing him up several times. Avoid Go Groopie.
  jennifer786 | 29 Jul 2013 Report Abuse
friend icon
I bought a £19.99 voucher from them. When trying to use it with UKCJS it worked fine, but UKCJS only delivered one item when I bought (and had an invoice saying) four. The problem was quite clearly on UKCJS side. But since their customer service was hopeless I tried to get GoGroopie to help me. Somehow GoGroopie managed to instead take the blame themselves saying they made an error an the real voucher value was £4.99 (how come UKCJS website also said £19.99 then?). Then GoGroopie, having (wrongly) admitted that they had misrepresented the value of the voucher, didn't offer me any kind of compensation or refund... just a "sorry". IMHO plain bad customer service.
  | 20 Jul 2013 Report Abuse
friend icon
Sometimes it has nice deals but for some reason my transaction was never tracked, or it was first tracked but then changed to £0.00 later on.
  wakuwaku | 26 May 2013 Report Abuse
friend icon
Terrible company - no customer service did not receive goods no help from them and had to dig around on the web for a telephone number as it isn't on their site, their staff just lie and lie fobbing people off got my money back from my credit card services
  | 20 May 2013 Report Abuse
friend icon
This company is terrible and I believe that the high star ratings are made by their own staff to improve their overall rating - terrible service no customer support no help no good
  | 20 May 2013 Report Abuse
friend icon
I used Go Groopie to look at the different travel deals they have as i wanted to have a holiday. I bought a deal to go to Cumbria at the Broughton Craggs Hotel. It was lovely. The staff were friendly and welcoming. Food was great and you could tell it was all freshly cooked. Would definitely recommend! Thank you Go Groopie
  | 17 May 2013 Report Abuse
friend icon
I recently bought a tablet off GoGroopie for my husband's birthday present. I emailed customer service for an estimated delivery time and i got a response after 1 day. It arrived within the stated time, looks stylish and he loves it. Just can't get him off it now!
  | 14 May 2013 Report Abuse
friend icon
On the 4th November 2012 I ordered 2 tablets It is now 27th march 2013 and still nothing Gogroopie !!! are not nice !!! Still sending email to them and I will not stop Wish I never ordered them (((((((((((
  | 27 Mar 2013 Report Abuse
friend icon
Beware if you have ordered anything from Go Groopie for Mothers Day you may be very disappointed, I ordered a Christmas present for my Granddaughter on December 7th and still waiting, despite so many empty promises of a refund, still nothing. Its not worth risking being disappointed, there are other sites selling the same.
  | 07 Mar 2013 Report Abuse
friend icon
got myself a mo3 player, not top of the range but for £4 you cant really complain and it does the job so very happy with it! :)
  | 01 Mar 2013 Report Abuse
friend icon
There weightloss products are highly recommended, great products at bargain prices! Can't go wrong and its doing the trick ;)....absolutely love it!
  | 26 Feb 2013 Report Abuse
friend icon
bought some stud earrings a few weeks ago and extremely happy with them! was slightly confused with the redemption process as this was new to me but it was clearly outlined on the voucher which made it simple to order, happy with the product and the all round experience :)
  | 22 Feb 2013 Report Abuse
friend icon
Real mix of great quality products
  ChristopherL | 18 Feb 2013 Report Abuse
friend icon
Couldn't believe i could get an MP3 player for just £13. When it arrived it was in perfect working order, and it arrived within 3 days of me purchasing it. Will definitely be going back to GoGroopie
  | 18 Feb 2013 Report Abuse
friend icon
I am absolutely appauled at the service I have received (or not received) from this company and advise anybody considering making a purchase from them to walk, no run, away, fast ! I stupidly bought an android tablet bundle as a gift for Christmas, it arrived just in the nick of time but unfortunately - there was no bundle - just the tablet which wouldn't even switch on ! The second I asked for a refund I have heard nothing from them - what a surprise ! Watchdog here we come !! Oh and yeah, I'm not the only person Iknow that had the same issue and they too are still awaiting a refund.
  | 12 Feb 2013 Report Abuse
friend icon
DONOT waste your money ordering from go-groopie. still waiting on tablet order in december. emails to both go groopie and the company have been ignored.Its was an offer that looked to good to be true and that's what it was.
  | 01 Feb 2013 Report Abuse
friend icon
ordered a 10" tablet on 19 September and have still not received it or the refund I was promised. Customer service from Go Groopie is terrible - they reply to emails but still no further forward and payment has not been refunded. The merchant has never contacted me and has not refunded me. Something with this deal does not seem right - I was told that we hadn't received the tablet because so many had been ordered, but if this was the case and the merchant is not supplying people who have already ordered an item, how come Go Groopie are still running the offer?! Would definitely not recommend Go Groopie to anyone. I will now be looking into how to get my money back. What a complete waste of time.
  | 21 Dec 2012 Report Abuse
friend icon
Have only used this company twice first item still not received - no responses to e-mails either from them or the selling company. Still waiting for shambilla gift set (ordered beginning of Nov, should be 14 day delivery)- no one is responding do not think I will use again. 2nd item received very quickly but the item was a very small amount of money. Now beginning to get worried that the item will not be received and no monies refunded..
  | 16 Dec 2012 Report Abuse
friend icon
Have ordered five items in the beging of November and not one has turned up with no response from gogrooie I've now sent an email to watchdog to see if they can help as there's 10 days left to Christmas and no androids tabs or shamballa gift sets not happy ?.not even a sorry from them what's Going on
  | 13 Dec 2012 Report Abuse
friend icon
Go grooupie should be avoided like the plague! Order to tablet for wedding presents waited 5 weeks never received them contacted the mercant who told me they only sell the vouchur contact the people who sell the product .Contacted Bluebud 9 weeks later still £130 out of pocket still waiting !!! DON'T BUY FROM THIS COMPANY!!!!
  chercher | 13 Dec 2012 Report Abuse
friend icon
Tracked OK at first, but when claim moved to payable it went to zero. Beware!
  psower | 30 Oct 2012 Report Abuse
friend icon
I've never used these people and all of a sudden I'm getting spammed by them. Not impressed!!!
  TLB_UK | 15 Sep 2012 Report Abuse
12345      View:   2550100