Get up to 3.15% of your purchase back when you shop with Halfords Join TopCashback Free
Get up to 3.15% of your purchase back
when you shop with Halfords

Halfords Reviews

“I have been shopping at Halfords for quite some time and they pay cashback honestly as promised. Highly recommended.” This glowing tribute was paid by a TopCashback member who chose to leave a Halfords review on this page after shopping online with them through us. While it’s true not everyone has been quite so happy with their experience, you’ll find plenty of other positive feedback.

Those who have mentioned the cashback process have left comments such as “good company, simple and fast payout, no trouble”, “good company and prompt payer of cashback”, “easy to get cashback” and “no problems — goods arrived, cashback arrived”. Other Halfords reviews highlight the service provided by Halfords. One happy customer said: “Quick and efficient. I’ve come to expect this from Halfords and they don’t disappoint.” Take a look at other reviews and you’ll find remarks such as “very good experience” and “great service, highly recommended”. Log in to review

Halfords Reviews
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shop online with halfords reserve items for instore collection travel to store wait 40 minutes while the idiots try and find the goods that were set aside in the morning leave store empty handed having wasted an hour and a half one of the worst stores for customer service
  trickyricky55 | 16 Nov 2011 Report Abuse
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Brilliant ordered online and got cashback to
  shadowshots | 08 Nov 2011 Report Abuse
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Tracked and quickly paid
  tony548 | 03 Nov 2011 Report Abuse
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Click and collect order tracked quickly. Went payable slightly later than predicted, but no problems.
  PresidentMushroom | 03 Nov 2011 Report Abuse
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quick payment of cashback, would use again
  poppypower | 02 Nov 2011 Report Abuse
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Over 100 days and still waiting for payment smaller firms much quicker and better customer experience will not bother with halfords again
  Smartie58 | 22 Oct 2011 Report Abuse
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Money received :)
  Duall | 15 Oct 2011 Report Abuse
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ordered a sat nav back in Nov 2010 finally after 10 months of waiting for the cashback to be credited to my account I am told I am refused. Halfords are quick to take your cash for your purchase and then not honour their cash back commitment. I am surprise for the 3% cash back they claim to offer, they are willing to upset customers by not honouring cashback. Halfords should be removed if they cannot reliably offer the cashback they claim is available to customers..
  ariminta | 12 Oct 2011 Report Abuse
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Hi, placed reserve and collect order yesterday and its not showing yet even in tracking. Its for a couple of bikes so wondering about repeating the transaction? Has anyone any advice or experience? Does it not even track until you turn up at the store to pay for the items? No tracking makes me think just that - the online reservation hasnt even been tracked.
  10199158330 | 12 Oct 2011 Report Abuse
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I bought goods in May and June which tracked quickly but still no money received 5 months later. Shame as prev ious dealings were very good.
  9101587240 | 11 Oct 2011 Report Abuse
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simple and efficient
  almawardop | 08 Oct 2011 Report Abuse
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Excellent service provided, child seat fitted into car while we watched and learned! Cashback tracked quickly from the reserve and collect much to my surprise as I don't think purchases from other firms have.
  plantit | 08 Oct 2011 Report Abuse
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Refused to honour claim first time around and then said you could not submit a claim again. I do not think they had any intention of paying the cashback.
  IanGray1968 | 07 Oct 2011 Report Abuse
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Absolute joke. Refusing to honour cashback despite being presented with a scan of the receipt and the original reserve-and-collect order email. False advertising, if not an outright scam, as they clearly have no intention of honouring cashback. Also the setup service on the bike was bordering on dangerous. Third time out, one of the pedals worked lose, and the front brake failed as a consequence of not being tightened properly. This is after supposedly being inspected for safety. Last time I'll be buying anything from these clowns.
  rudeboypeter | 04 Oct 2011 Report Abuse
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Ordered 2 adult bikes, roofracks and associated kit - Cashback registered quickly - and it was a significant amount - and we picked up & paid for the kit as planned - Halfords Staff at Blackburn were very pleasant. Unfortunately the cashback suddenly showed as zero and inspite putting in a claim, I'm now told that you cannot claim from Halfords twice on the same Order Number... how then can you progress it. June Purchase - now late September and looks like no payment to come. Also, stuff booked online is rarely set aside, so stock in store could be a a bit of a chance.
  HHeyes | 28 Sep 2011 Report Abuse
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AAA-AAA
  | 28 Sep 2011 Report Abuse
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Customer service terrible. Empty store yet click and collect not ready and I had to get it myself. Cashback didn't track. Submitted claim - confirmed then after closing claim cashback reduced to zero. Terrible merchant for cashback.
  | 28 Sep 2011 Report Abuse
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Finding Reserve and Collect unreliable, the branches just don't have the stock they're advertising. Means I end up missing out on cashback since I end up having to buy an alternative product in store.
  | 27 Sep 2011 Report Abuse
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great customer service but again why so long for cashback??
  hamster442008 | 26 Sep 2011 Report Abuse
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Total waste of time and money... Bought a car seat for just over £93... Transaction didn't track so I had to fill missing claim. When tcb chased up a transaction then after couple of weeks it moved to payable as 0.00. I will never buy from halfords again!!!!
  Lyncex | 25 Sep 2011 Report Abuse
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No problem with ordering on line. The staff at the Halfords were not helpful and they didn't know where the product was. Very disappointing experience in store
  sally7 | 23 Sep 2011 Report Abuse
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Tracked but went straight to £0 to be paid. TCB chased up for me. Confirmed about a month later. Lets see if they pay up!
  StevieW | 22 Sep 2011 Report Abuse
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Purchased top of the range Sat Nav well over £250. Halfords rejected Cashback no reason. Submitted again and still rejected. That's the last time I will be shopping at Halfords.
  daps | 13 Sep 2011 Report Abuse
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Personally I have had appaling service for the first and only time I brought an item with cashback from Halfords (reserve and collect), and as a consequence will not be darkening their doorstep again. I have had to claim to get the cashback to even appear, and then they paid me 0.00, and have declined my further claim as they had the previous order number already associated with a claim (yep the one to get them to acknowledge the purchase) From a personal point of view I would rather crawl on hot coals than recommend them to friends.
  Udtrev | 07 Sep 2011 Report Abuse
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tracked quickly on my reserve & collect order
  Shopaholic86 | 06 Sep 2011 Report Abuse
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