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Get up to 6% of your purchase back
when you shop with Healthspan
Healthspan Reviews
Reviews and experiences from TopCashback members who have shopped with Healthspan.
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Healthspan Reviews
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I would recommend AVOIDING this merchant. They never paid the cashback that was due to me even though I had placed the order correctly and Top Cash Back had recorded my visit. I will NEVER be placing any new orders with this merchant - a waste of time!
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Red_Eric | 31 May 2013
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It tracked pretty quickly but 6 months down the line and I still haven't been paid. Extremely slow.
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Mikeha59 | 31 May 2013
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I was a first time customer so was eligible for the cashback. I placed an order for Plant Sterols to take away with me for an extended winter holiday about three weeks before I was due to leave the country. Although the cashback had tracked I heard nothing for nearly two weeks and then received an email from Healthspan saying that there had been a problem on their system with my order and I would have to resubmit it by phone. When I rang them and explained that I now needed the order filled quickly as I would soon be leaving the country they insisted that I paid an extra £18 for express delivery! Obviously I refused as it was their mistake and after escalating up two tiers of management they finally agreed to waive the express delivery charge. The products arrived 48 hours later and appear to be good quality. However, surprise surprise the cashback was never paid. I did raise the issue with topcashback but they have been unable to get Healthspan to pay up. Overall, customer service was non-existent from this company and I had to fight for them to put things right from the outset. Very poor and I advise against using them if you can find the same products elsewhere. It's probably worth paying a little more for customer service. And in all likelihood you won't get your cashback anyway. This is the only negative experience I have ever had using topcashback.
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| 20 May 2013
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It has become Full amount in Pending now so full marks so far
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davec62 | 08 Mar 2013
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Is Pending at Zero so Jury still out regarding CashBack. As for the rest - Excellent Prices and Customer Service - Nice Website with Account details and the Products come in a postable form not silly containers with full details of the Contents - Unlike Simply Suppliments who may be cheaper but I suspect there products as Duds!!
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davec62 | 11 Feb 2013
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The goalposts were moved after my purchase was made and now cashback is available to new customers only and my confirmed cashback is no longer payable.
I've now transferred from being an 'old' Healthspan customer to being an ex customer. 'Bye Healthspan and Hello again Simply Supplements !
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Flintstone | 05 Feb 2013
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Well after about 100 days (the number of days after which you cant make a claim) my cashback suddenly went to zero for this company.
Not impressed.
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gh69 | 04 Feb 2013
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This tracket quickly after purchase, as soon as it come payable it went to 00.00. Not impressed, put a ticket in and I dont need this hassle. Doubt I will use them again as no need to decline, I never returned goods.
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Janemartin | 31 Jan 2013
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I had to give this terrible 'company' 5 stars just so people could read this, if you want to wait near on a year for your cashback then by all means use these people, I have sent 8 nudges to TCB and still no sign of any response from Healthspan. Pathetic company. Do no waste your time.
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buzztop | 13 Nov 2012
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Cashback is only available for new customers. Since the company changed hands, their prices have risen and they have withdrawn regular cashback. If I can obtain the products elsewhere (at good quality but less costly) I will do so, as the products I buy regularly are expensive.
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ArtyBird | 29 Oct 2012
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I had used this company before, so not strictly new customer, but certainly had never obtained cashback before. It tracked, all the same, and became payable. Happy!
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TinyTiger | 13 Oct 2012
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I made a purchase back in January! Still not tracked! You could not make it up! why are these retailers on this site if they are never willing to give away a few pounds from their huge profits. Disgusting, never again.
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buzztop | 08 Oct 2012
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this merchant really seems to have gone downhill. prices have gone through the roof and delivery times have slowed considerably. have 2 transactions from february and am still awaiting payment. have contacted tcb but would have thought tcb would be monitoring payments or lack of. disappointing all round.
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jammau | 13 Aug 2012
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goods and service very good, tracks quickly, confirms BUT they do not pay out,ordered in January, March and May,no payment yet, so don't order for the cashback.
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youngsparrow | 09 Aug 2012
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If you're willing to wait forever for cashback then Healthspan may be ok. It is now nearing the end of July 2012 and I still haven't received cashback earned in January.
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jimroden | 25 Jul 2012
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I like this site and its products but my cashback has still not been paid, despite tracking in Feb and supposedly being payable in April. There is also no stat for average payout times so I assume this is happening to most people? TCB you should not advertise for this company if they don't keep their end of the bargain.
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veggieblob | 15 Jul 2012
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Cashback has tracked (for first time) though I am not a new customer - so worth a try clicking through if you've not done it before.
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TinyTiger | 07 Jul 2012
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Bought from this merchant on 27 Jan 2012. Still waiting for cashback, despite assistance of Topcashback. No point in offering headline catching cashback rates if they are not honoured.
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Mark_and_Beryl | 06 Jul 2012
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Cashback tracked quickly. The product was delivered promptly. Good merchant.
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NoAngel | 21 May 2012
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I can't yet comment on cashback success as it's still pending, however, I'm not too impressed with retailer. I had to wait nearly 2 weeks for delivery, and was given incorrect information as to why the delivery was delayed. If they do this again, I won't use them again.
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Jinny2 | 20 May 2012
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excellent retailer have beenm buying from them for years and always received excellent service never had a problem.highly recommend.
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kelimaco10 | 09 May 2012
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I use Healthspan and Vetvits regularly.
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Trasna | 26 Feb 2012
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An excellent rate of cashback added very quickly from a merchant with a good range of vitamins etc. and also their own range of skincare.
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contrary | 18 Feb 2012
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