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Get up to £14.40 of your purchase back
when you shop with HelloFresh
HelloFresh Reviews
Reviews and experiences from TopCashback members who have shopped with HelloFresh.
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HelloFresh Reviews
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No Payout
The food was nice but after 5 months and 2 claims, they still refuse to payout. I'd recommend it if it's what you're after but don't expect to see the cashback.
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Cfoggert | 14 May 2023
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Refused cashback for no reason
I only signed up because TCB sent an email saying "£20 for all Hello Fresh orders". But it was refused for no reason. I could have got a better offer by using a voucher from another website, but paid the higher TCB rate, assuming the £20 would off-set that.
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dgbennet | 27 Mar 2023
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Deal ended?
When going through to cash back it says offer ended on Hello fresh website
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KAFDRFA | 14 Mar 2023
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Super quick payout
Received email offer from TopCashback offering £20 for new customers & substantial discount off my first orders. Cost £25 first box for 5 meals for 4 adults so net £5. Meals were great & cashback available within a couple of weeks.
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stewartfreeman1966 | 01 Mar 2023
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No where near as good a service as it advertises. Contacting them via email is an absolute obstacle in its self (don't know if u can email) yet to find out! I also saved and transferred my earned cashback into rewards wallet. Exchanged for 'hello fresh' gift card... trying to pay an outstanding balance using my giftcard balance.. error reading -Not Recognised. Overall very unhappy and out of pocket due to being reeled in to believe. False hopes and very poor customer liason
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vickiplum1977 | 27 Jul 2022
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Product was ok, but cashback never tracked and then declined. Lucky I cancelled after the trial box.
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chomchom | 21 Jul 2022
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loose veg mixed with ice
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Akasha99 | 18 Feb 2022
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Cashback worked ok but poor customer service at Hellofresh. Would not recommend
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Laceyd | 02 Feb 2022
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Didn't track right away but once i logged it too customer service it came through fairly quickly. Thank you
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adelewhitex | 03 Jan 2022
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Promised £12 cash back but paid £6 - raised ticket no answer
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Dazb73 | 18 Nov 2021
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Claimed that my cashback didn't track even though I did it very carefully and followed my usual procedure. Food was good quality but disappointed with this outcome.
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bernardmc | 22 Dec 2020
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good tracking and payable within a good period
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Becky_Trafford | 06 Dec 2020
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Poor. Couldn’t trace my Cashback so ended up not getting anything back. Meals were lacking in taste and came with tons of packaging most of which couldn’t be easily recycled.
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Member574464774236 | 12 Nov 2020
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Good service. Fast payout. Shame they have used the lock down as an excuse to stop offering cashback to new customers at the moment.
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dgbennet | 07 Nov 2020
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Paid fast very good..........".........................."..................................................
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daizy1962 | 13 Oct 2020
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No cashback - they claimed that I cancelled or returned the order which is not the case, and I did provide all evidence. Despite that, cashback was declined. Unacceptable.
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LilaP | 08 Apr 2020
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What a great service, love the Parisienne style chicken! If you put code FRANCE843 at checkout will get you a further £20 off your order.
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TheOriginalOne1 | 30 Jun 2019
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excellent and paid quickly
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richkirandan | 12 Feb 2019
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Excellent service and great tasty food. Use code USG2V8 to get £20 off your first box! :-)
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| 17 Jan 2019
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Cashback not honoured and declined after a claim saying the transaction didn't exist.
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Dukester123 | 18 Sep 2018
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Brilliant concept and service
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midasaka | 25 Feb 2018
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Great service and great produce. Would definitely recommend
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MissAim | 18 Jan 2018
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I used the £15 off first two boxes + cashback. The discount applied on the first box and the cashback tracked and paid no bother. However, I paused the delivery of the second box and Hello Fresh would not discount the next box when it was due stating that the voucher had expired. I countered with the fact it was accepted as valid when the subscription was taken up and this was my second box. I only paused it by one week btw. Money was refunded quickly by HelloFresh and I cancelled the subscription. I would rather they honoured the original offer so I could get my second box.
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Lmcb22622 | 15 Feb 2016
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Cashback didn't work. Product was ok but I don't like the need to subscribe. Given the cashback was not honoured and it took 3 months to get a response I will not use this retailer again.
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Ajc09 | 10 Apr 2015
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