Can my ad-blocking extension prevent my cashback from tracking?

HomeTopCashback FAQs and HelpCan my ad-blocking extension prevent my cashback from tracking?

Yes, it can. We recommend that you temporarily disable your ad-blocking extension before using TopCashback. Otherwise, we may not be able to track your transactions at any of our retailers!

To disable your ad-blocking extension on your desktop, follow these steps:

Chrome, Firefox or Edge browser

  1. Click the puzzle icon located near or at the top-right corner of your Chrome, Firefox or Edge browser.
  2. Select “Manage extensions”.

    Screenshot of a browser window with the Extensions menu open, showing the option to 'Manage Extensions' highlighted.
  3. Find your ad-blocking extension and click the toggle button off. (Tip: It should switch from blue to grey.)

    Screenshot of the Extensions settings page showing the AdBlock extension with a toggle switch in the 'off' position.
 

Safari browser

  1. Click “Safari” in the top left menu of your screen. Select “Settings” or “Preferences”.
  2. In the new menu that appears, choose “Websites”.

    Screenshot of Safari browser with the Preferences menu option highlighted.
  3. Click “Content Blockers” on the left sidebar. Switch the dropdown menu for “When visiting other websites” to “Off”.

    Screenshot of Safari preferences window showing the Content Blockers settings with the option 'When visiting other websites' set to 'Off'.

You can follow these same steps to turn your ad-blocking extension back on. But don’t forget to always turn it off before making a purchase with TopCashback.


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